Qantas Unravels
Join Date: May 2001
Location: Back again.
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Clown Act, you wrote,
I agree. To a point! And if there was another airline running the same routes I fly with half the number of flights, I'd be on it. In the past 10 years, I've gone from feeling somewhat welcomed on a Qantas flight to the stage today where I feel like a hostage. There's not a lot of sympathy from me if Qantas (as a company) has a hiccup.
Most passengers are surprisingly understanding if you merely explain "what" is happening, "what" is being done to rectify the problem and roughly "when" you will get them to their destination. Maintenance defects and adverse weather are a fact of life, but most passengers are surprisingly understanding given a plain english explanation of the reason and it takes only a little thought and a minute of delivery.
Join Date: Mar 2007
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Anyone else get the impression that the "Dixon Plan" may not even be worth the paper it's printed on ,is starting to unravel faster than cheap knitwear in a cactus patch.
Join Date: Sep 2006
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Interesting post 'max autobrakes"
That discription fits a lot of people, not just at the top of the food chain where the management tend to hang out!
From presedents to the average guy on the street those symptons are often seen. Unlike A/C where you could given enough resources make 'em all exactly the same, a lot of humans tend to be unpredictable, uncooperative & see self gain as the main goal. The word "want" is I believe the nucleolus of all humans desires/needs. QF's top dogs are no diff than the rest of 'em! Why do you think they put a monkey up in space first up?...........the human would 'want' something for it !
I guess a slight thread drift there but the QF fight 'them & us" is so becoming tiring !
CW
That discription fits a lot of people, not just at the top of the food chain where the management tend to hang out!
From presedents to the average guy on the street those symptons are often seen. Unlike A/C where you could given enough resources make 'em all exactly the same, a lot of humans tend to be unpredictable, uncooperative & see self gain as the main goal. The word "want" is I believe the nucleolus of all humans desires/needs. QF's top dogs are no diff than the rest of 'em! Why do you think they put a monkey up in space first up?...........the human would 'want' something for it !
I guess a slight thread drift there but the QF fight 'them & us" is so becoming tiring !
CW
Join Date: Oct 2004
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QF Managment Old Style..Wrong Style
There are are two types of management.......Professional and Domain.
Professional managers can manage anything from a Fish Shop to IBM.They have not worked their way up from the shop floor.They are top down and dont really know the busienss that well.
Domain Managers have "domain" knowledge.They started from the bottom and know the business backwards.
In the 50s in the states almost all successful companies were run by domain management.In the 70s things changed.Managers got a degree and entered the business at management level.American business lost its way.eg.Car maufacturing and Aviation.
Around the late 90s the pedulum began to swing back.Businesses began to re evaluate the way things were done.
Unfortunately in Australia we are always about 10 years behind.
Dixon needs to go (a Professional manger(sic).
He should be replaced by someone like Borghetti.One of a few surving QF Domain Style managers.
Leigh Clifford has been quiet(New QF Chairman).
The search for a successor(to Dixon) is well underway.
He is yesterdays zero
Lets hope that for the sake of the companys health that a Domain Style manager takes scrtotum faces' place
The domestic management skill set has failed.Dixon's adversarial style has failed.
Time for some positive energy.Leigh Clifford is not a fool
I live in hope(again)
"The Puritan Gift " by William Hopper makes for interesting reading
Professional managers can manage anything from a Fish Shop to IBM.They have not worked their way up from the shop floor.They are top down and dont really know the busienss that well.
Domain Managers have "domain" knowledge.They started from the bottom and know the business backwards.
In the 50s in the states almost all successful companies were run by domain management.In the 70s things changed.Managers got a degree and entered the business at management level.American business lost its way.eg.Car maufacturing and Aviation.
Around the late 90s the pedulum began to swing back.Businesses began to re evaluate the way things were done.
Unfortunately in Australia we are always about 10 years behind.
Dixon needs to go (a Professional manger(sic).
He should be replaced by someone like Borghetti.One of a few surving QF Domain Style managers.
Leigh Clifford has been quiet(New QF Chairman).
The search for a successor(to Dixon) is well underway.
He is yesterdays zero
Lets hope that for the sake of the companys health that a Domain Style manager takes scrtotum faces' place
The domestic management skill set has failed.Dixon's adversarial style has failed.
Time for some positive energy.Leigh Clifford is not a fool
I live in hope(again)
"The Puritan Gift " by William Hopper makes for interesting reading
Surfer, I disagree. The best Managers have both professional management qualifications and "Domain" management skills. Ferry Porsche, of car fame, was both a "Herr Doktor Ingenieur" and a practical mechanic. Famous story was about a Porsche test car having troubles and Ferry got underneath to have a look. One of his engineers then inquired of Ferry what the problem was the answer was "get under here and see for your ****ing self".
Best senior managers I've ever had the pleasure of working for combined very high level MBA skills plus practical floor level knowledge, and you knew that if they asked you to do something, they could do it themselves if they had to. They knew the questions to ask, and had an uncanny ability to find your mistakes for you and gently (occasionally with a size twelve boot) put you back on the path to salvation.
I know from personal experience (as a dumbass MBA) what its like to run a business you know nothing about, and I'm still doing penance for it.
Best managers I've ever seen were Bondy, Ron Jackson and a few others at Ansett, but the best was a certain senior public servant I had the pleasure of working under for three years, and I think I would not be wrong in saying that his entire staff (including me) would have walked barefoot across broken glass for him if he had asked - and he was highly effective, as were we, in what we were doing.
I've also worked for a Board as a CEO, and had the pleasure of being taught the job by a couple of very experienced external professional Directors.
Having worked for some of the best, it's galling to hear about the antics of others.
Best senior managers I've ever had the pleasure of working for combined very high level MBA skills plus practical floor level knowledge, and you knew that if they asked you to do something, they could do it themselves if they had to. They knew the questions to ask, and had an uncanny ability to find your mistakes for you and gently (occasionally with a size twelve boot) put you back on the path to salvation.
I know from personal experience (as a dumbass MBA) what its like to run a business you know nothing about, and I'm still doing penance for it.
Best managers I've ever seen were Bondy, Ron Jackson and a few others at Ansett, but the best was a certain senior public servant I had the pleasure of working under for three years, and I think I would not be wrong in saying that his entire staff (including me) would have walked barefoot across broken glass for him if he had asked - and he was highly effective, as were we, in what we were doing.
I've also worked for a Board as a CEO, and had the pleasure of being taught the job by a couple of very experienced external professional Directors.
Having worked for some of the best, it's galling to hear about the antics of others.
Join Date: Oct 2007
Location: gold coast QLD australia
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Max autobrakes, sounds like half the people I know! The next question, Dixon cannot stay much longer, the word is he is crook with a heart???? complaint. So who? all of the board were happy to flog QF (thank God they didn't) or they would be up S$%t creek now, so who. The word going around the big end of town (I have some mates there) is Cosgrove, (at least he is a operational thinker,) and safety would be high on his agenda coming from being Chief of Staff, Joyce, and wait for it, Dick Smith????? (Well at least he can fly) Borgetti of course and all the other bean counters, would be considered (naturally) interesting times.
Join Date: Oct 2004
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Sunfish....Huh?
I wasnt talking about who the best were...I was highlighting the differences and the relative effectiveness of either.
It is axiomatic that taking the best qualities from both and removing the worst from both you will have the best.
Borghetti is a perfect example...worked up from the shop floor and educated himself along the way.
Seen in a toilet cubicle on the Harvard campus.(circa 1978)
Written in bold letters above the toilet tissue dispenser:
MBA ...please take one.
It is axiomatic that taking the best qualities from both and removing the worst from both you will have the best.
Borghetti is a perfect example...worked up from the shop floor and educated himself along the way.
Seen in a toilet cubicle on the Harvard campus.(circa 1978)
Written in bold letters above the toilet tissue dispenser:
MBA ...please take one.
Join Date: Oct 2007
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Somewhat off topic but I saw a great variation on that at my Uni a few years ago. Just below 'Arts Degree - please take one' someone else had written 'Wipe your arse on it - it's now a Commerce Degree!'
In all my adventures across the campus this was only eclipsed by the timeless classic: 'whales are humans too!'
In all my adventures across the campus this was only eclipsed by the timeless classic: 'whales are humans too!'
