Tiger Oz
Join Date: Sep 2005
Location: NZWN New Zealand
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Capt Wally you say they are not skimping on maintenance but Aerocare baggage handlers are doing the pre departure walkround. Industry leading stuff.
Until 2002 i was a baggage handler at Air NZ and the baggage foreman would do the walk around inspections before pushback and often the pushbacks were handled by the foreman too.
Shucks hasn't led to disasters that I know of ?
Join Date: Feb 2007
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Check Essential, Dunnybudgee,Otto the Grot
My post indicated that Aerocare ground handlers do a full walkaround of the a/c before departure. This is true and have seen them 'perform' the walkaround. So 'not quite correct' is..... not quite correct mate!!!!
It is more than just checking the doors are shut. My concern is that they will miss a potentially improtant deviation from normal condition of the aircraft due to lack of correct training and awareness.
It is more than just checking the doors are shut. My concern is that they will miss a potentially improtant deviation from normal condition of the aircraft due to lack of correct training and awareness.
Join Date: Sep 2007
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What the
??? Bag chuckers inspecting A/C for serviceability!!! 
I know where this will end up, and it aint good.
Do bag chuckers inspect OZJet A/C prior flt??????????
???????
I know where this will end up, and it aint good.
Do bag chuckers inspect OZJet A/C prior flt??????????
???????
vee1-rotate............
So???? Your somewhat cryptic post is hardly helpful information for those of us who weren't 'just' in the fortunate position of being able to be inside in the cool and watching ACA, and as we're 'none the wiser' to what you're alluding to.............perhaps you'd care to elaborate??????
I don't mean to be rude V1R, but your post is hardly what I'd call 'informative'.
Tiger just got a pasting on A Current Affair....!!
I don't mean to be rude V1R, but your post is hardly what I'd call 'informative'.
Join Date: Nov 2007
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Sorry that you were unable to view and apparently it is upon us to inform you ,so here goes ,Tiger basically got a pasting on the way they have handled delayed ,cancelled and general customer service issues.I didnt catch the spokesmans name but he didnt come across at all well,more of and he stated ,"This is our level of service dont expect much and if you want more ,go elsewhere"
Not a good wrap at all and knowing the way they man the operation at the port at which I work for check in ,loading ect .I expected as much.....But good luck to them and all involved....
Not a good wrap at all and knowing the way they man the operation at the port at which I work for check in ,loading ect .I expected as much.....But good luck to them and all involved....
Evertonian
This is our level of service dont expect much and if you want more ,go elsewhere
Finally! No more piss-farting around! This is what LCC's are all about! It's about time one of them stopped pussy footing around & told the punters exactly what they should expect.
"This is our level of service dont expect much and if you want more ,go elsewhere"
With the ticket prices charged there isn't the margin for much in the way of customer service and back up. If an aircraft goes U/S there isn't a spare one sitting around to take its place, with 30 minute turn around times delays snowball and cannot be made up.
High passenger to crew ratio leaves no time for the little touches that are routine with full service airlines. The cabn crew are there for your safety, to get you on and off as quickly as posssible and hopefully sell you something, not to make you feel special.
If you aren't prepared to sacrifice a bit for the savings then buy a QF business class ticket, enjoy free drinks and snacks in the QANTAS Club lounge, higher baggage allowance, better check in times, frequent flyer points, ticket flexibility, 2X2 seating on board, staff call you by your name, serve you a nice choice of meals, nice in flight entertainment etc
You don't expect a $50/night motel to compare with a five star hotel do you ?
Join Date: Dec 2007
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paraphrasing just a little...
Lucky enough to see the ACA show. Thats not exactly what the guy said. But I guess there was a similar sentiment. Seeing one of the pax had something like 50kgs of bags and then got pis*ed that they wanted to charge her excess didn't exactly win me over. 
A mate tells me their planes are mostly full and judging by the pasting they gave Valuair and Joke* Asia in Singapore, and the resources behind them, I would imagine they will stay the course down here. They might be different but they are no muggins.
It took Europe a while to awallow the true LCC model but now look at Ryanair etc. People there know when you by a bus ticket you don't expect a limo. Likewise if you don't show up at the bus stop in time it leaves without ya - SURPRISE! if you need extra services or want to bring mondo baggage, then guess what? Go somewhere else and pay the extra money...
A mate tells me their planes are mostly full and judging by the pasting they gave Valuair and Joke* Asia in Singapore, and the resources behind them, I would imagine they will stay the course down here. They might be different but they are no muggins.
It took Europe a while to awallow the true LCC model but now look at Ryanair etc. People there know when you by a bus ticket you don't expect a limo. Likewise if you don't show up at the bus stop in time it leaves without ya - SURPRISE! if you need extra services or want to bring mondo baggage, then guess what? Go somewhere else and pay the extra money...
Last edited by Dunnybudgee; 2nd Jan 2008 at 06:38.
Thanks mozza1972...........update appreciated!
After reading Dunnybudgee's explanation, it seems like the passengers have got bugger-all to complain about, doesn't it?
After reading Dunnybudgee's explanation, it seems like the passengers have got bugger-all to complain about, doesn't it?
Join Date: Dec 2007
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Just remember...
Oh sarcasm, don't ya love it. I'm sure there are some reasons to gripe, airlines seldom run without problems, big white rats included. But lets not forget this outfit is in start up mode! So its bound to have a few teething problems with pax handling... 
As I recall VB and Joke* had their share of pax dramas (and still do). The media loved it and always scrambled to find some loud mouthed feral to fill a spot at 6 o'clock.
Had a gander whilst passing the T4 ramp this arvo, saw a JHAS engineering ute and Aerocare folk around one of their buses. Not sure who does what, but seeming as Joke* uses JHAS for engineering and VB uses Aerocare for ground services I reckon you'd be either brave or stupid to suggest they fall short of the mark safety wise...
Just a thought!
As I recall VB and Joke* had their share of pax dramas (and still do). The media loved it and always scrambled to find some loud mouthed feral to fill a spot at 6 o'clock.
Had a gander whilst passing the T4 ramp this arvo, saw a JHAS engineering ute and Aerocare folk around one of their buses. Not sure who does what, but seeming as Joke* uses JHAS for engineering and VB uses Aerocare for ground services I reckon you'd be either brave or stupid to suggest they fall short of the mark safety wise...
Just a thought!
Gnadenburg. Approx. 35 odd years ago when the top marginal tax rate was 60% QF pilots asked if they could salary sacrifice using Super as the offset.
The Government owned airline at the time agreed and the Tax Office gave the pilots a dispensation on the amount of Super that could be accrued at retirement. This was 10.76 times your final average salary (FAS) over the preceeding 3 years. The limit for the rest of the workforce with a few exceptions was 7 times FAS.
BTW. QF pilots at the time were the envy of the world salary wise due to the fact 1 AUD = 1.5 USD.
The Government owned airline at the time agreed and the Tax Office gave the pilots a dispensation on the amount of Super that could be accrued at retirement. This was 10.76 times your final average salary (FAS) over the preceeding 3 years. The limit for the rest of the workforce with a few exceptions was 7 times FAS.
BTW. QF pilots at the time were the envy of the world salary wise due to the fact 1 AUD = 1.5 USD.
