Qantas IFE brings CC close to breakdown
Thread Starter
Join Date: May 2004
Location: Melbourne
Posts: 704
Likes: 0
Received 0 Likes
on
0 Posts
Qantas IFE brings CC close to breakdown
What's the go with the in-flight entertainment systems on long haul?
http://www.theage.com.au/articles/20...594422045.html
Is this Darth's secret weapon to get rid of the cabin crew unions? They seem to be getting quite worked up about this one.
No word yet from the head of the SLF and Punters union. now THEY may have a few choice words on the subject. 20 hours plus with no IFE, indeed! What next, have to speak to the neighbouring SLF?
http://www.theage.com.au/articles/20...594422045.html
Is this Darth's secret weapon to get rid of the cabin crew unions? They seem to be getting quite worked up about this one.
No word yet from the head of the SLF and Punters union. now THEY may have a few choice words on the subject. 20 hours plus with no IFE, indeed! What next, have to speak to the neighbouring SLF?
Join Date: Dec 1999
Location: I prefer to remain north of a direct line BNE-ADL
Age: 49
Posts: 1,286
Likes: 0
Received 33 Likes
on
10 Posts
Well in a short answer the go with the IFE's in longhaul is they are STUFFED.
Generally they are only working about 50-60% of the time and require numerous re-boots in flight to get them working again (which shuts the system down for about 30 mins.) I guess it was the cheapest option and now they got what they paid for.
Generally they are only working about 50-60% of the time and require numerous re-boots in flight to get them working again (which shuts the system down for about 30 mins.) I guess it was the cheapest option and now they got what they paid for.
Join Date: Jan 2006
Location: australia
Posts: 350
Likes: 0
Received 0 Likes
on
0 Posts
can we fix it, yes we can
no doubt that the third floor will give a commitment to the higher powers that the ife will be fixed and 100% reliable.
how may you ask ?
employ a IFE manager that fixes everything.then you just can more spin
how may you ask ?
employ a IFE manager that fixes everything.then you just can more spin
Nunc est bibendum
Yeah they can re-boot by individual seat and section PAF....it just never works!
So much for QF waiting for second generation in seat IFE to make sure it was reliable. Cheapest tender wins again! 
So much for QF waiting for second generation in seat IFE to make sure it was reliable. Cheapest tender wins again!
Join Date: Jul 2005
Location: OZ
Posts: 580
Likes: 0
Received 0 Likes
on
0 Posts
I believe Rockwell Collins have lost the maintenance contract in Sydney
Which leaves the engineers and technicians employed/contracted by RC in limbo.
QF still need someone to maintain their IFE system because of its reliability problems..
QF are now negotiating on contracts for the same people to do the maintenance but cutting out the Rockwell Collin middleman.
This will cut a lot of costs as QF will be able to bully down the contract prices to small firms whom Rockwell contracted to do the IFE maint in the first place.
The IFE manager will look good and all will be the same, Same product and reliability for less money. This is how QF operates , no marketing of the brand or improving the product, just regurgitate the same old **** at a lower cost.
Video Shmideo. I remember when in flight entertainment was cards ,a book and cold beer (occasionally served with a smile)
Join Date: Apr 2002
Location: Australia
Posts: 324
Likes: 0
Received 0 Likes
on
0 Posts
A story I heard was that Marketing had a big say in which IFE we got, Engineering installs and maintains it. It was also not the one recommended by Engineering, why does this not surprise me?
Join Date: Dec 2000
Location: Sydney NSW Australia
Posts: 3,051
Likes: 0
Received 0 Likes
on
0 Posts
Apple, My choice of IFE provider! Video Ipod.... each battery lasts about 3 hrs though...
come to think of it, a video ipod in every seat! plugged to aircraft power,
how much cheaper would a 60 gig ipod loaded with the latests movies and music cost per seat??
think of the maint costs, one breaks, just reomve from seat and buya new one..
once a week or whenever the Entertainment sschedule changes, just upload the new content using a multi ipod version of Itunes, just as you do with a PC!
come to think of it, a video ipod in every seat! plugged to aircraft power,
how much cheaper would a 60 gig ipod loaded with the latests movies and music cost per seat??
think of the maint costs, one breaks, just reomve from seat and buya new one..
once a week or whenever the Entertainment sschedule changes, just upload the new content using a multi ipod version of Itunes, just as you do with a PC!
Join Date: Dec 2006
Location: Sydney
Age: 57
Posts: 70
Likes: 0
Received 0 Likes
on
0 Posts
Apple, My choice of IFE provider! Video Ipod.... each battery lasts about 3 hrs though...
come to think of it, a video ipod in every seat! plugged to aircraft power,
how much cheaper would a 60 gig ipod loaded with the latests movies and music cost per seat??
think of the maint costs, one breaks, just reomve from seat and buya new one..
once a week or whenever the Entertainment sschedule changes, just upload the new content using a multi ipod version of Itunes, just as you do with a PC!
come to think of it, a video ipod in every seat! plugged to aircraft power,
how much cheaper would a 60 gig ipod loaded with the latests movies and music cost per seat??
think of the maint costs, one breaks, just reomve from seat and buya new one..
once a week or whenever the Entertainment sschedule changes, just upload the new content using a multi ipod version of Itunes, just as you do with a PC!
Oh ... they have ... Virgin and Jetstar ... at a price ... user pays ... fine by me ... if it's broke ... swap it over!
Man Bilong Balus long PNG
Join Date: Apr 2002
Location: Looking forward to returning to Japan soon but in the meantime continuing the never ending search for a bad bottle of Red!
Age: 69
Posts: 2,976
Received 104 Likes
on
59 Posts
Video Shmideo
I'm happy if there is a servicable audio and the comedy channel has a Goon show episode. Or a bit of Bill Cosby.
And what's wrong with taking along something to read? Are people so devoid of the ability to keep themselves occupied/amused/whatever that they must have the option of staring at a video screen??
Join Date: Mar 2003
Location: Oztrailea
Posts: 129
Likes: 0
Received 0 Likes
on
0 Posts
You only have to fly with SQ or CX (among others) to realise that the Red Rat IFE was obselete when installed.
Yes you can read/play cards/talk but I think that IFE is a product that most slf expect these days. Particularly on a "full service" long haul carrier with Red Rats alleged reputation.
LME-400 that IS the future. Talk about progressive.
Our national carrier should be ashamed. 
Yes you can read/play cards/talk but I think that IFE is a product that most slf expect these days. Particularly on a "full service" long haul carrier with Red Rats alleged reputation.
LME-400 that IS the future. Talk about progressive.
Our national carrier should be ashamed.
Join Date: Jan 2006
Location: australia
Posts: 350
Likes: 0
Received 0 Likes
on
0 Posts
put the piano bar back in the hump on 747's i say.at least then you mght be able to pick up. A conversation with a blonde beats ****ty video and gamers with apposable thumbs anyday.while your at it lets bring back the smoking lounge as well.
but seriously this is why good old q had a lock down meeting with every other ife provider except for rockwell,for the A380 ife systems,it took a bunch of managers, engineers and pr types more then two weeks to come up with the 380 ife package and rockwell never even got an invite
but seriously this is why good old q had a lock down meeting with every other ife provider except for rockwell,for the A380 ife systems,it took a bunch of managers, engineers and pr types more then two weeks to come up with the 380 ife package and rockwell never even got an invite
Guest
Posts: n/a
Apple, My choice of IFE provider! Video Ipod.... each battery lasts about 3 hrs though...
come to think of it, a video ipod in every seat! plugged to aircraft power,
how much cheaper would a 60 gig ipod loaded with the latests movies and music cost per seat??
think of the maint costs, one breaks, just reomve from seat and buya new one..
once a week or whenever the Entertainment sschedule changes, just upload the new content using a multi ipod version of Itunes, just as you do with a PC!
come to think of it, a video ipod in every seat! plugged to aircraft power,
how much cheaper would a 60 gig ipod loaded with the latests movies and music cost per seat??
think of the maint costs, one breaks, just reomve from seat and buya new one..
once a week or whenever the Entertainment sschedule changes, just upload the new content using a multi ipod version of Itunes, just as you do with a PC!
Join Date: Nov 2006
Location: mascot
Age: 57
Posts: 473
Likes: 0
Received 0 Likes
on
0 Posts
Boys and Girls are you serious about iPods?
Can you imagine for a start the time involved in handing out then collecting around 300-400 iPods.You would have to have some sort of paper work or deposit or you would have at least 50 per sector walking off the flight.I don't know what sort of eyesight you guys have but staring at a 2" screen for 7 or 8 hours let alone more than 20 would create business for optometrists all right and I reckon the legal eagles would have a field day with the class actions for dmaged sye sight claims.
It's great Bolty to say a cold beer and a mag or book would do but if SIA and others have a IFE then we do too.
The problem with the rat is twofold.first the company always wants to pay as little as possible and I mean peanuts and secondly it expects the punter to have a short term memory as far as the ****e ife is concerned and it is wrong on both counts.
qf is not a lcc and you can't expect the punter to put up with the stuff that the company gives to them.
Can you imagine for a start the time involved in handing out then collecting around 300-400 iPods.You would have to have some sort of paper work or deposit or you would have at least 50 per sector walking off the flight.I don't know what sort of eyesight you guys have but staring at a 2" screen for 7 or 8 hours let alone more than 20 would create business for optometrists all right and I reckon the legal eagles would have a field day with the class actions for dmaged sye sight claims.
It's great Bolty to say a cold beer and a mag or book would do but if SIA and others have a IFE then we do too.
The problem with the rat is twofold.first the company always wants to pay as little as possible and I mean peanuts and secondly it expects the punter to have a short term memory as far as the ****e ife is concerned and it is wrong on both counts.
qf is not a lcc and you can't expect the punter to put up with the stuff that the company gives to them.