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More Qantas jobs to go Overseas

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Old 1st Oct 2006, 09:16
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More Qantas jobs to go Overseas

When is it going to stop. I know these aren't pilot positions, but an airline is a team effort and I am sure you would agree an airlines IT department in this day and age is equally as important as its HR, marketing and other internal functions. So 300 IT jobs to go to India, and Qantas have the nerve to have 30 indian IT people running around inside Qantas picking the brains of the local staff on how to do the job before they do it over in India. When are they going to out source the tech crews to india? It must be coming!

From smh

"Qantas sends 300 jobs to India"

Qantas is set to axe 300 Australian information technology workers and send their jobs to India.

The airline said it was impossible to find enough high-tech expertise in Australia to carry out computer systems maintenance and shortlisted two Indian companies to take over the work.

A review of the airline's information technology jobs has almost been completed, and an announcement is expected in the next three weeks.

The Australian Services Union said Qantas had already granted a contract to one of the Indian companies that allowed 30 of its workers to "scope out" work in the Mascot IT office.

ASU assistant national secretary Linda White said: "At least 30 Indian nationals are working in the IT office and asking people what they are doing.

"To say there are not the skills here already is crap. They are asking our people how to do it."

The move is just the latest in a string of moves by big corporations to dump expensive local workers in favour of cheap foreign labour.

A public outcry forced banking giant Westpac to temporarily shelve plans to shift the jobs of 485 workers at Concord, Sydney, to Bangalore in India.

Amex is reportedly negotiating with the Federal Government to allow 160 Japanese call centre staff to be recruited to work in Sydney for $6000 less than the minimum wage.

Ms White said Qantas was an iconic Australian company that was sending highly paid, highly skilled jobs offshore.

"This is pretty outrageous, particularly as the jobs are such an important part of the Qantas operation. It is also completely wrong for them to say they cannot source the levels of IT expertise they need in Australia.

"It is complete spin because they currently have 830 people already doing the job. To say otherwise is an insult to the Australian university system that is educating these people."

Jobs at risk are in the airline's internet operation that deal with holiday bookings, frequent-flyer programs, operational logistics, crew and engineering operations, financial and payroll systems.

In July the airline shortlisted two Indian companies, Tata Consulting Services and Satyam, to take over the work.

Both have stepped up their Australian presence in recent years. Tata has already signed a $3.85 million deal with the Victorian Government's Curriculum Assessment Authority that will let some work be sent overseas.

A Qantas spokeswoman said it was finalising a review of its IT development, maintenance and support services.

"The review has included a shortlisting of two outsource providers in India," she said.

"The providers involved in the tender process have a capability and depth of expertise that we can no longer source in Australia.

"No decisions have been made at this stage."
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Old 1st Oct 2006, 11:16
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The airline said it was impossible to find enough high-tech expertise in Australia to carry out computer systems maintenance and shortlisted two Indian companies to take over the work.


It's not surprising really, when they are offering $3.50/hr.

This company is completely stuffed.
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Old 1st Oct 2006, 12:48
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Old 1st Oct 2006, 18:28
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Didn't Qantas outsource all the IT to IBM and Telstra a few years ago?

Or was that just the desktop support?
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Old 1st Oct 2006, 19:09
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Don't get scared, but over the next few years Australia will see a large influx of immigrants, it has already started to happen.
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Old 2nd Oct 2006, 04:30
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a good friend of mine, who is in IT, took a job at QF in the IT department, he left after just 3 months, being paid just $45K, his reason was extremely inflexible managers who refused to listen to ways to improve the service etc, so he quit and took a job paying $120K at JP Morgan.

is it little wonder that QF cant (dont want) IT staff at a pissy wage of between 30 to 40K?
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Old 2nd Oct 2006, 06:18
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QANTAS - the Spirit of Asia
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Old 2nd Oct 2006, 07:17
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QANTAS - "The Spirit of Australia" thats where they are heading the Spirit in Australia the body overseas.

But don't worry guy's with all Australia's work heading off shore in a few years we will become a third world country and those cheap jobs will come back on shore !!!!!!!!!!!!!!!!

One question when will we start out sourcing the senoir management positions offshore the companies will save MILLION's of dollars with say an Indian CEO we would only have to pay them a few hundred dollars a week for the same work !!!!!!!!!!!
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Old 2nd Oct 2006, 07:38
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So a few Qantas IT jobs go to India, but i've also heard lots of Indian student pilots are training here. Thousands of Indian students paying full-fees at Aussie universities.

Free Trade works both ways!
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Old 2nd Oct 2006, 08:07
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"The Spirit of Australia"...

because it's becoming Australian in spirit only?

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Old 2nd Oct 2006, 08:08
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Old 2nd Oct 2006, 09:04
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It's not only QANTAS

Air NZ to outsource 70 jobs in finance to Fiji in 2007

Saturday September 30, 2006

Workers at Air New Zealand face more outsourcing of jobs with the airline confirming about 70 finance department clerical workers' jobs will be outsourced to Fiji.

An Air NZ spokeswoman said workers who were affected by the decision were told about two weeks ago, through an internal-only announcement.

About 70 clerical jobs in Air NZ's finance business area, now called Financial Shared Services, will go to Fiji from January 2007.

The spokeswoman said the airline had no further comment to make on the decision.

The Service and Food Workers Union - the union representing the finance workers - said members had been in a constant state of consultation and restructuring for years and workers were demoralised by the lack of response from the airline to their submissions.

Union regional secretary Jill Ovens said Air NZ corporate management was driven by ideology. The focus was to secure a low-paid workforce who were passive and compliant, she said. Ms Ovens said it was likely more jobs in finance would go over the next 18 months.

- NZPA
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Old 2nd Oct 2006, 09:10
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Well at least we can look forward to some good vindaloo when they outsource all catering. Hmm, I can just see it now, emergency landing due flight crew incapacitation . the curry will be the end of us...
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Old 2nd Oct 2006, 21:19
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Slamer....

Those jobs won't be given to the Fijiian Fijiians! It will be the 'jinglies' or the Indian Fijiians!

I don't give a hoot which company it is in OZ or NZ it is criminal that they can send these jobs to the sub-continent and elswhere!!!!!!

Do you not all find it ironic that the government will not allow foreign ownership on any grand scale but quite happy to let all our jobs go overseas with no protection of our own labour market!!!!!!!!!!!!!!!!!!!!!

Bl**dy Joke!!!!! vommit, spit, hack
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Old 2nd Oct 2006, 22:04
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Why not just 'Outsouce Management'

Many years ago – prior to 1992 – QF IT was set up as a separate company, why? To pay their IT people better rates than the QF awards, basically so that they could retain their IT staff and recruit good IT people. The loss to these people was some of their travel benefits such as interline entitlements. Big deal – they were going to be paid market rates.
QF use to sell their developed systems to other companies, some very good IT people/management was lost to other companies such as Cathay (CIO) and Amadeus (VP Operations).
Then in the past 5 years we have seen the most senior of management in IT, chase their bonus by reducing their costs all for short term gain. These people sold out and replaced some very good systems with functionally poor software because these firms could offer something cheaper – and these same managers knew that they wouldn’t be around in 3 years when the ****e hit the fan.
But who is responsible for some of these major decisions? The board – when will shareholders wake up and stop voting these people in – look at the Qantas board – when did any of them last ‘work’ in the coal face? Do any of them know what IT is? They are no different to the board at St George Bank. – and they do it because they want greater profits.
It Qantas were losing money you’d say OK we have to do something but they are not – they are profitable and they will surprisingly keep making profits. So why outsource anything? Except their senior management.
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Old 2nd Oct 2006, 22:23
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Don't many aussie pilots fly for indian charters, the system works both ways. They need good pilots and you need hardworking IT geeks.
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Old 2nd Oct 2006, 22:29
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Originally Posted by FlyinLow
Don't many aussie pilots fly for indian charters, the system works both ways. They need good pilots and you need hardworking IT geeks.
A few may, but only because India can't produce pilots in the sort of numbers they need. Australia has IT people up the wazoo...

It is not a system, it is a rort.
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Old 2nd Oct 2006, 23:03
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Gees, are you guys flying red tails or just displaying red necks? Can you tell me any multi national company that has NOT outsourced either IT, telecoms, customer service or everything to Bangalore, Chennai, etc...

A buddy of mine was an Indian instructor here in NZ who could not, despite ATPL passes and lots of hours, get a foot in the door in the industry either here or Aussie, needless to say he is right seat in a 737 now back in India.

This is the 21st century, we have technologies that are post-industrial age - on TV here the other week they were moaing because CT scans in hospitals were being sent electronically to Lebanon to be interpreted by radiologists there because there are not enough of them here (apparently they all go to Aussie cos the pay is better). This is the world we live in, it isn't going to change back no matter how much you want it too.
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Old 2nd Oct 2006, 23:38
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How do other Vic's feel? I lifted this from the 1st post.

"Both have stepped up their Australian presence in recent years. Tata has already signed a $3.85 million deal with the Victorian Government's Curriculum Assessment Authority that will let some work be sent overseas."

OK, I and other Victorians pay the Gov wages, they work for me to provide me services. I think this is a massive injustice too.

Just food for thought, the Fed Gov wants to know if I sneeze under the name of terrorism, and yet they don’t care about issues like this. They actually seem to encourage it.

People get on here and scream blue murder, yet the majority of them voted Howard and Anderson, The Minister of Qantas back in, knowing their policies against the good of "non QF"Aviation in oz.
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Old 3rd Oct 2006, 00:47
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Anti Skid on, that post of yours was just so Kiwi.
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