Jetstar poor performance
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Jetstar poor performance
Given that Jetstar believe free seating improves ontime performance, I would suggest they are in trouble when they move to assigned seating in September.
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That's a bit harsh isn't it Pete?
I have flown them regularly (have to now that Qantas has deserted the destination) and have never really had a problem. There was that one time that we were delayed for 90mins but that happens with any airline from time to time.
The staff are nice and helpful. And the cabin crew are mostly quite cute (only commenting on the ladies here) and all are thoroughly professional.
The push backs (exept for the abovementioned) have all been within 2 to 5 minutes of schedule and I always manage to snag the exit row.
I don't work for them so I can't comment on the T's and C's for staff but even if they were not up with worlds most generous it is still a bit rich to call them disreputable.
I have flown them regularly (have to now that Qantas has deserted the destination) and have never really had a problem. There was that one time that we were delayed for 90mins but that happens with any airline from time to time.
The staff are nice and helpful. And the cabin crew are mostly quite cute (only commenting on the ladies here) and all are thoroughly professional.
The push backs (exept for the abovementioned) have all been within 2 to 5 minutes of schedule and I always manage to snag the exit row.
I don't work for them so I can't comment on the T's and C's for staff but even if they were not up with worlds most generous it is still a bit rich to call them disreputable.
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Originally Posted by notmyC150v2
That's a bit harsh isn't it Pete?
I have flown them regularly (have to now that Qantas has deserted the destination) and have never really had a problem. There was that one time that we were delayed for 90mins but that happens with any airline from time to time.
The staff are nice and helpful. And the cabin crew are mostly quite cute (only commenting on the ladies here) and all are thoroughly professional.
The push backs (exept for the abovementioned) have all been within 2 to 5 minutes of schedule and I always manage to snag the exit row.
I don't work for them so I can't comment on the T's and C's for staff but even if they were not up with worlds most generous it is still a bit rich to call them disreputable.
I have flown them regularly (have to now that Qantas has deserted the destination) and have never really had a problem. There was that one time that we were delayed for 90mins but that happens with any airline from time to time.
The staff are nice and helpful. And the cabin crew are mostly quite cute (only commenting on the ladies here) and all are thoroughly professional.
The push backs (exept for the abovementioned) have all been within 2 to 5 minutes of schedule and I always manage to snag the exit row.
I don't work for them so I can't comment on the T's and C's for staff but even if they were not up with worlds most generous it is still a bit rich to call them disreputable.
Silly Old Git
Missus tin flew on em last week 4 hour sector 2 hours late kick off 4.30 am arrival.
She wouldnt have known a thing if another pax hadnt mentioned the delay to her. No announcements.
No apology PA on board no cuppa tea fark all just zip...my its all changed int it?
She wouldnt have known a thing if another pax hadnt mentioned the delay to her. No announcements.
No apology PA on board no cuppa tea fark all just zip...my its all changed int it?
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Oh and BTW Pete, from your answer to my 3 questions on the other Jet* slagfest, you and your mate got 100%................100% wrong that is.
1) first outfit to intro pay your own JET endorsement....VB
2) first outfit to intro pay for 1/2 your own JET endorsement, inspite of your 15 years service..............NJS
3)lowest pay and conditions, RPT jet in Oz...................NJS
this is not slagging aforementioned pilot groups, just the facts.
Don't let your obvious incensed hatred for Pornstar cloud your judgement.
1) first outfit to intro pay your own JET endorsement....VB
2) first outfit to intro pay for 1/2 your own JET endorsement, inspite of your 15 years service..............NJS
3)lowest pay and conditions, RPT jet in Oz...................NJS
this is not slagging aforementioned pilot groups, just the facts.
Don't let your obvious incensed hatred for Pornstar cloud your judgement.
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When assigned seating is implemented the turn around times will be extented to reflect the extra time required to turn around the A320.
It is expected that when it is implemented VB will loose pax at a high rate to JQ, as this has been the main reason for pax to fly with VB and not JQ.
With JQ doing allocated seating there is very little difference between the two airlines. And as the majority are price driven JQ is more competetive on most routes, and as such will increase it's market share greatly at the expense of VB's.
It is expected that when it is implemented VB will loose pax at a high rate to JQ, as this has been the main reason for pax to fly with VB and not JQ.
With JQ doing allocated seating there is very little difference between the two airlines. And as the majority are price driven JQ is more competetive on most routes, and as such will increase it's market share greatly at the expense of VB's.
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Tinpis
I don't think JQ pay the extra to have DIA (owners of DRW Airport) update arrival/departure times on the monitors which doesn't help matters.
Saw one woman lose it when she'd come to pick up her mum from BNE & was waiting upstairs for her thinking the flight hadn't arrived. She'd asked someone what time Jetstar was arriving (didn't mention the flight form Brisbane) & staff assumed she meant the Melbourne flight which was still to land but had been further delayed. Then her mum appears as she had been downstairs all the time. She exploded and launched into a tirade (in front of her two small children) about who she could complain to etc etc.
Hope the Missus packed a cut lunch to take with her as more often that not all the grub gets eaten on the way up leaving nought on the way back even if you were prepared to pay for it.
I believe when allocated seating comes in punters are allocated seats at the time of reservation and that's what they're stuck with. If this is the case it will still cause problems for families wanting to sit together if they don't all book at the same time which happens frequently.
In the meantime to get an idea of boarding a flight with open seating just check out any sheep ship bound for Saudi Arabia you won't be too far off the mark.
I don't think JQ pay the extra to have DIA (owners of DRW Airport) update arrival/departure times on the monitors which doesn't help matters.
Saw one woman lose it when she'd come to pick up her mum from BNE & was waiting upstairs for her thinking the flight hadn't arrived. She'd asked someone what time Jetstar was arriving (didn't mention the flight form Brisbane) & staff assumed she meant the Melbourne flight which was still to land but had been further delayed. Then her mum appears as she had been downstairs all the time. She exploded and launched into a tirade (in front of her two small children) about who she could complain to etc etc.
Hope the Missus packed a cut lunch to take with her as more often that not all the grub gets eaten on the way up leaving nought on the way back even if you were prepared to pay for it.
I believe when allocated seating comes in punters are allocated seats at the time of reservation and that's what they're stuck with. If this is the case it will still cause problems for families wanting to sit together if they don't all book at the same time which happens frequently.
In the meantime to get an idea of boarding a flight with open seating just check out any sheep ship bound for Saudi Arabia you won't be too far off the mark.
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Ditzy,
I had very few late flights with Ansett. When it did happen we were kept informed and service recovery was very good. They were a very customer oriented airline . Unfortunately ,at present ,Q.F service is indifferent at best, and when I have travelled Jetstar I get the overwhelming feeling that I am considered a bottom feeder of airline travel .
Just my observation of differing corporate cultures and no offence meant.
I had very few late flights with Ansett. When it did happen we were kept informed and service recovery was very good. They were a very customer oriented airline . Unfortunately ,at present ,Q.F service is indifferent at best, and when I have travelled Jetstar I get the overwhelming feeling that I am considered a bottom feeder of airline travel .
Just my observation of differing corporate cultures and no offence meant.
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I was a platinum Global Rewards member and I can recall MANY delayed AN flights over the years. Agreed though that AN did a much better job at communication during said delays. I don't think that the 25 minute transits combined with shaving sector times so that some 4 leg duties are legal for cabin crew are helping Jetstar at all, either.
I wonder what it is about Jetstar culture that means customers are kept in the dark during delays. Lack of care by the contracted handling agent? (Seemingly the case in DRW - they are shocking!) Lack of experience / engagement by the few CSOs actually employed Jetstar?
Sadly with the decline of employment conditions and morale affecting most customer facing staff at all airlines means we generally do not 'own' our jobs as much as we used to. That's my theory anyway.
I worked at Jetstar for 18 months and am yet to figure it out...
I wonder what it is about Jetstar culture that means customers are kept in the dark during delays. Lack of care by the contracted handling agent? (Seemingly the case in DRW - they are shocking!) Lack of experience / engagement by the few CSOs actually employed Jetstar?
Sadly with the decline of employment conditions and morale affecting most customer facing staff at all airlines means we generally do not 'own' our jobs as much as we used to. That's my theory anyway.
I worked at Jetstar for 18 months and am yet to figure it out...
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Linguist, Impulse started flying the 717 four months or so before VB, as for the second I may concede, but Impulse made the guys pay for full endorsement regardless of years of service, and prior to that made them pay for 1900 endorsement, but the last it again was Impulse. Hatred of JQ got nothing to do with it, you asked some questions. One could say you have a hatred of VB and NJS.
Like you, not trying to start a bung fight and happy to be proved wrong.
Like you, not trying to start a bung fight and happy to be proved wrong.
Joined Impulse late nineties.
B1900 endorsement bonded for $8000.
B717 endorsement bonded for $20000 for two years.
A320 endorsement no bond or required time of service.
A very fortunate run indeed.
As far as being the lowest paid jet pilots I am a line captain on the A320.Flew 800 hrs stick and latest group certificate shows me 171K.Not sure where that puts us in the pecking order but not far from the bottom I suspect.
Just the facts.
B1900 endorsement bonded for $8000.
B717 endorsement bonded for $20000 for two years.
A320 endorsement no bond or required time of service.
A very fortunate run indeed.
As far as being the lowest paid jet pilots I am a line captain on the A320.Flew 800 hrs stick and latest group certificate shows me 171K.Not sure where that puts us in the pecking order but not far from the bottom I suspect.
Just the facts.
Silly Old Git
Miss Behaviour was the MEL Tulla end that caused all the confusion.
Having to find the bloody counter apparently is a doosie.
Missus tin very patient and gracious lady (she lives with me
)
Didnt complain just thought it strange to have to find out wtf is going on for yourself with no announcements whatever
Missus tin got pampered back in the old AN days
Having to find the bloody counter apparently is a doosie.
Missus tin very patient and gracious lady (she lives with me
)Didnt complain just thought it strange to have to find out wtf is going on for yourself with no announcements whatever
Missus tin got pampered back in the old AN days
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Packs On,
Does that mean you did about 180 hours overtime in that 800 hours?
I thought your overtime kicks in above 75hrs/mth?
I dont work for J*, but to me those numbers dont stack up for a line Capt.
If your happy to post your Group Cert gross, perhaps you can give us a breakdown of how the numbers add up to 171k?
Does that mean you did about 180 hours overtime in that 800 hours?
I thought your overtime kicks in above 75hrs/mth?
I dont work for J*, but to me those numbers dont stack up for a line Capt.
If your happy to post your Group Cert gross, perhaps you can give us a breakdown of how the numbers add up to 171k?
Packs On
I too would be very grateful for a breakdown of that figure.
ie number of days called out, whether it includes allowances and /or super?
800 stick and how many credit is on top of that?
(ps check your pm)
I too would be very grateful for a breakdown of that figure.
ie number of days called out, whether it includes allowances and /or super?
800 stick and how many credit is on top of that?
(ps check your pm)