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Qantas forced me to book a Virgin Flight

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Qantas forced me to book a Virgin Flight

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Old 18th Apr 2006, 12:00
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Qantas forced me to book a Virgin Flight

Shouting a relative a flight SYD - TSV across the weekend, I tried to book her on Qantas, but found that there were only Jet Star flights on that sector.

Since I would never fly Jet Star myself, I wouldn't expect any of my relatives to do have to do that either, so I booked Virgin.

After i booked Virgin (as I was writing this) I tried the Qantas web site to compare the costs between the two but true to form, Jetstar was unable to provide a return flight - not even one day either side of the desired return date (Monday).

Congratulations Qantas - you are on a real winner with Jetstar !! Virgin must be loving you because you are so easy to compete with.

Denny Crane.

Last edited by Danny Crane; 18th Apr 2006 at 16:45.
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Old 18th Apr 2006, 12:17
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A while ago I would have thought you were mad....

....but then they voted on an EBA...

now I'd fly Qantas, Virgin, Sunstate, Eastern, Air New Zealand, British Airways, United, American, Cathay, Dragon, Rex, any charter in a turbine, any charter in a piston twin, any charter in a single engine aircraft, catch a train, try a bus network, walk or hop and then, if the gap was too far to swim I'd maybe, only maybe think about not going before flying Jetstar.
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Old 18th Apr 2006, 14:24
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The schedule for JQ flights in and out of TSV are Tue, Thur, and Sun. If the return date of travel was for the Monday there are no JQ flights on that day. If you were unable to purchase a seat in the days either side of this it is because JQ are booked out over the Easter school holidays and these seats were sold weeks if not months before. I'm surprised anyone had seats available on flights over the Easter weekend at all.

There are QF seats available on certain flights throughout the week depending on how much you want to spend.

Fares for SYD-TSV on JQ are on the website as $99 one way Jetsaver and $379 one way Jetflex. For your comparison for the same dates Virgin's cheapest fares are one way $159 up and $109 back.

And yes Denny QF are on a winner with JQ because as much as people like yourself choose not to fly JQ there are a million that will, that's why they are sold out.
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Old 18th Apr 2006, 16:25
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Hi Iguanahead,

When I booked this evening, I thought that Easter had just gone, and that next weekend was the first weekend of the period that is traditionally the quiet season for the airlines - the post Easter period........

Either way, when I asked the Qantas web site for a way to get home for my rellie from TSV, they said that JETSTAR had no available flights.

I do see your point that the high revenue QF pax are few and far between these days and not worth looking after, so QF might as well move them on to Virgin who provides a superior product to Jetstar.

I do not see that ANY flight with Jetstar is worth $379.00 one way - I will not pay a premium price for a NON PREMIUM service. On the other hand I am happy to pay a premium price for a premium service.

Pop Quiz - what's best - catering to a single part of the market, or all of the market ???? By forcing pl to fly Jet Star, QF is pleasing the low yield end of the market, whilst insulting the rest.

At a time in the Australian economy when more and more people are affording flash cars, personal trainers, and drink late instead of instant, the airlines would do well to realise that there is plenty of market space out there for businesses who don't mind providing a quality product.

BRING ON VIRGIN AFFORDABLE BUSINESS CLASS I SAY

Last edited by Danny Crane; 18th Apr 2006 at 16:54.
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Old 18th Apr 2006, 23:14
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What exactly do you define as "premium" when you refer to any of the airlines mentioned?
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Old 18th Apr 2006, 23:23
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Danny Crane me thinks you have a slight problem with the art of making a booking. I have looked at the Qantas website Wed am and have no problem finding the cheapest Red E Deal fares Sat 22 Apr SYD/TSV and returning on Mon 24 Apr for the airfare of $394.74 return on the following flights:

Sat 22 Apr 06 07:05 Sydney 08:35 Brisbane QF504
Sat 22 Apr 06 10:55 Brisbane 12:50 Townsville QF972

Mon 24 Apr 06 12:40 Townsville 15:15 Sydney QF935

The above flights are all Qantas mainline operated flights not code-share with Jetstar. Never did the Qantas website say to me "Jetstar has no available flights". Not even the Jetstar website has this response however when it doesn't have any availability says, "Sorry, there are no available flights returning on Mon, 24 Apr 06" AND also says "Qantas also flies this route. Visit http://www.qantas.com" giving you the link!

I didn't have a problem finding Jetstar flights a day either side with the following flights being available:

JetSaver Sat, 22 Apr 06 Sydney 06:40 Townsville 09.15 JQ 762 AUD179.99
JetSaver Tue, 25 Apr 06 Townsville 09:45 Sydney 12.15 JQ 761 AUD149.00 Total AUD328.00

It don't get any simpler than that! By the way, what fare did you pay to fly Virgin???
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Old 19th Apr 2006, 00:15
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Hmmm

Really its a matter of supply vs demand innit?
Just look at the oil price at the moment - straight forward really.

Denny Crane if you are a pilot or whatever, do you not charge accordingly for the service you provide based on the supply and demand in the market place?

Its also a matter of PRICE vs CONVENIENCE

Did the rellie wish to travel via surface transport SYD/TSV?
I'm sure that there are bus companies and possibly a rail service between these 2 points, even risking the Pacific Highway in driving, but did the rellie wish to spend say 36 - 40 hours one way making this trip? Methinks not.
As such there are generally always other options available.
And I don't recall seeing anywhere where flying was a God given right for anyone nor that that it had to be cheap.

Miss Behaviour seems to be either a travel consultant or a wiz on the web with her/his post.
Crikey $400 return for that sort of trip in school holidays is pretty good value in anyone's language I would have thought.
This is still cheaper than driving for one person at least.

Happy belated Easter
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Old 19th Apr 2006, 00:53
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Is it possible that Danny Crane was looking for a direct flight, rather than doing the QF option with more than 2 hours on the ground in Brisbane?
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Old 19th Apr 2006, 10:53
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Denny, everyone has a right to their opinion but please don't infer by your posts that I have actually said/written something on here that I clearly have not.

You quote "I do see your point that the high revenue QF pax are few and far between these days and not worth looking after, so QF might as well move them on to Virgin who provides a superior product to Jetstar."

I never said that, these are your words not mine. QF are a business, they fill demand with supply and are in it for the money. If JQ are filling services previously flown by QF it is purely because they were not making enough money on that run.

No-one is being forced to fly with anyone. If you don't like the product offered choose another airline on another day, which you have and that is your choice. I understand your point that a slice of the market may not be catered to but if there were money in that for QF you could bet your life on it they would be there.

I don't believe JQ are insulting any demographic with their product. They have opened the market up to the masses who drive the demand for the product. What I find hard to believe is that there are people still out there who actually equate high end pricing of products with their own self worth.
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Old 20th Apr 2006, 10:12
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So, Iquehead or whatever, your last sentence infers what? Pray tell.
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