Airservices Australia voted World’s Best
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Airservices Australia voted World’s Best
Well done chaps.
Media Releases
Airservices Australia voted World’s Best air traffic control provider by International Airlines - 08/05
Airservices Australia is today considered the world’s best provider of air navigation services after it won the prestigious International Air Transport Association (IATA) “Eagle Award” for 2005.
IATA, the peak worldwide association of airlines, announced the award, the second for the corporation, today at its Annual General Meeting in Tokyo, Japan, before more than 200 chairmen, chief executives, and managing directors of the world’s international airlines and affiliated aviation businesses.
Airservices Australia’s Chairman, Nick Burton Taylor AM, said IATA had recognised the corporation for its continuing commitment to its airline customers by developing and implementing a unique long term pricing agreement that provides customers with price certainty over the next five years.
"It is also recognises the significant value we are adding, and the costs we are reducing, through flexible tracking, new routing arrangements, airspace harmonisation, and the implementation of a myriad of other procedures and processes designed to assist airlines fulfil on time performance safely, effectively and efficiently,” Mr Burton Taylor said.
Corporation Acting Chief Executive Officer, Hisham El-Ansary, in accepting the award said “it is the finest recognition any supplier to the world’s airline industry can hope to secure…and is testimony to the mutual respect we hold for each other”.
“It is also well justified recognition for the efforts of the corporation’s 3,000 staff who are always on the look out for new, safer and more efficient ways of doing things. We are very much partners in the quest with airlines to improve service levels to the travelling public” he said.
“I am incredibly proud of their efforts and the fact that, as the only air navigation service provider in the world to have won this prestigious award twice, we have clearly not been complacent since our first award in 1999,” Mr El-Ansary said.
Airservices Australia voted World’s Best air traffic control provider by International Airlines - 08/05
Airservices Australia is today considered the world’s best provider of air navigation services after it won the prestigious International Air Transport Association (IATA) “Eagle Award” for 2005.
IATA, the peak worldwide association of airlines, announced the award, the second for the corporation, today at its Annual General Meeting in Tokyo, Japan, before more than 200 chairmen, chief executives, and managing directors of the world’s international airlines and affiliated aviation businesses.
Airservices Australia’s Chairman, Nick Burton Taylor AM, said IATA had recognised the corporation for its continuing commitment to its airline customers by developing and implementing a unique long term pricing agreement that provides customers with price certainty over the next five years.
"It is also recognises the significant value we are adding, and the costs we are reducing, through flexible tracking, new routing arrangements, airspace harmonisation, and the implementation of a myriad of other procedures and processes designed to assist airlines fulfil on time performance safely, effectively and efficiently,” Mr Burton Taylor said.
Corporation Acting Chief Executive Officer, Hisham El-Ansary, in accepting the award said “it is the finest recognition any supplier to the world’s airline industry can hope to secure…and is testimony to the mutual respect we hold for each other”.
“It is also well justified recognition for the efforts of the corporation’s 3,000 staff who are always on the look out for new, safer and more efficient ways of doing things. We are very much partners in the quest with airlines to improve service levels to the travelling public” he said.
“I am incredibly proud of their efforts and the fact that, as the only air navigation service provider in the world to have won this prestigious award twice, we have clearly not been complacent since our first award in 1999,” Mr El-Ansary said.
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Very revealing speech by the CEO considering he now wants to slash conditions and remuneration of it's dwindling numbers of Air Traffic Controllers.
Work more hours, do more overtime and not get paid for it.
No wonder those costs have come down!
I wonder how happy their beloved customers will be, and how healthy their bottom line will be when they fail to resolve an impasse in their industrial relations later this year?
Oh well, at least Hisham won't be the CEO then.
we are about to get fcuking "signalled" all right.
Work more hours, do more overtime and not get paid for it.
No wonder those costs have come down!
I wonder how happy their beloved customers will be, and how healthy their bottom line will be when they fail to resolve an impasse in their industrial relations later this year?
Oh well, at least Hisham won't be the CEO then.
IATA Governors, Giovanni Bisignani director general & chief executive, airline members, distinguished guests, ladies and gentlemen. It is with great pride on behalf of the 3,000 staff of Airservices Australia and our owner, the Australian Government, that I accept this most prestigious Award.
We at Airservices are passionate about our business and we understand all to well that our success is dependent on your success. It is for this reason that we have wholeheartedly embraced a business philosophy that is based on the notion of partnership between us, the supplier, and you the customer. And for a supplier in this industry, there is no greater reward than to be acknowledged by your airline customers through this Eagle Award. It is indeed a testimony to the mutual respect and value we hold in each other, and a clear recognition of our past efforts to meet your needs for safe, effective and economical air navigation services. In 1999 when Airservices received its first Eagle Award, IATA recognised endeavours in introducing location specific pricing and the associated fundamental transformation of our business model. Since then, we have been seeing the benefits. Our total costs today are less than they were a decade ago, we have reduced our prices by over 30% in real terms and are processing in excess of 40% more traffic. This is adding real value to your bottom line at a time when we all know the industry clearly needs it. Since receiving the last Award, we have not rested on our laurels. We have continued to reform our approach to pricing and are now, by mutual agreement, able to provide you with price certainty right through until June 2009. We have also sought to add value to your operations through the development of new routes, flexible tracking and tailored arrivals
helping you reduce fuel usage and improve on time performance. We are investing over $500 million in a new technology program to support better communications and improved precision in navigation as well as increased surveillance. By the end of this year for example, Australia will be the first country in the world to have implemented ADS-B technology on a scale that will enable the entire continent to be covered with radar like surveillance above 30,000 feet at a fraction of the cost of traditional radar systems. I am delighted that we have today been acknowledged once again as a leader amongst ANSPs worldwide. This Award is special to us and vindicates the difficult decisions made in the past, justifies our changed behaviours, and most of all, signals to our staff just how much their efforts have been appreciated by you our customers and partners. Thank you.
We at Airservices are passionate about our business and we understand all to well that our success is dependent on your success. It is for this reason that we have wholeheartedly embraced a business philosophy that is based on the notion of partnership between us, the supplier, and you the customer. And for a supplier in this industry, there is no greater reward than to be acknowledged by your airline customers through this Eagle Award. It is indeed a testimony to the mutual respect and value we hold in each other, and a clear recognition of our past efforts to meet your needs for safe, effective and economical air navigation services. In 1999 when Airservices received its first Eagle Award, IATA recognised endeavours in introducing location specific pricing and the associated fundamental transformation of our business model. Since then, we have been seeing the benefits. Our total costs today are less than they were a decade ago, we have reduced our prices by over 30% in real terms and are processing in excess of 40% more traffic. This is adding real value to your bottom line at a time when we all know the industry clearly needs it. Since receiving the last Award, we have not rested on our laurels. We have continued to reform our approach to pricing and are now, by mutual agreement, able to provide you with price certainty right through until June 2009. We have also sought to add value to your operations through the development of new routes, flexible tracking and tailored arrivals
helping you reduce fuel usage and improve on time performance. We are investing over $500 million in a new technology program to support better communications and improved precision in navigation as well as increased surveillance. By the end of this year for example, Australia will be the first country in the world to have implemented ADS-B technology on a scale that will enable the entire continent to be covered with radar like surveillance above 30,000 feet at a fraction of the cost of traditional radar systems. I am delighted that we have today been acknowledged once again as a leader amongst ANSPs worldwide. This Award is special to us and vindicates the difficult decisions made in the past, justifies our changed behaviours, and most of all, signals to our staff just how much their efforts have been appreciated by you our customers and partners. Thank you.
"signalled" all right.
