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Old 16th Jan 2005, 13:30
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Qantas looks abroad for staff

Mon "The Australian"

Qantas looks abroad for staff
By Steve Creedy
January 17, 2005

QANTAS is planning to shift more jobs and services overseas as chief executive Geoff Dixon claims the national flag carrier can no longer afford to be an "all-Australian" business.

In a blunt warning to staff and the Australian public, Mr Dixon told The Australian the airline had no choice but to source more of its people, services and products overseas in order to remain competitive.

"We can't sit here and be all-Australian," Mr Dixon said in foreshadowing renewed confrontation with unions over cost controls and job relocation.

About 94 per cent of Qantas's 35,000 staff are Australian-based, a figure the airline claims is the highest of any global international carrier.

Based on international benchmarks, Mr Dixon's determination to improve competitiveness would result in more than 7000 jobs moving overseas. He said the airline industry was changing dramatically, with competing carriers Singapore Airlines and Cathay Pacific lowering costs by consistently sourcing about 30 per cent of products and services such as engineering and in-flight services from other countries.

Mr Dixon's comments come only two months after Qantas won a battle to save more than $18 million a year in hotel bills and allowances by increasing the number of its London-based flight attendants from 370 to 870.

During the dispute over relocation, Qantas was accused of training 37 strike-breaking flight attendants after unions threatened to disrupt Christmas flights.

Eventually, as part of a three-year enterprise agreement, the Flight Attendants Association of Australia accepted the new 870 cap, which will result in 22 per cent of Qantas's long-haul flight attendants being based overseas. In response to Mr Dixon's latest comments, the FAAA international division secretary Michael Mijatov said Qantas was one of the world's most profitable airlines and he believed jobs should be kept in Australia.

"I'll be buggered, come the next three years, whether they're going to have any increased numbers," he said. "That's it as far as we're concerned. It has become stale and tired, this constant rhetoric about doom and gloom, while at the same time (Qantas executives) pad their pockets like there's no tomorrow."

But Mr Dixon said Qantas, which made a record profit of $648 million in 2003-2004 - making it second only to Singapore Airlines as the world's most successful airline - had no choice but to continue to look at opportunities offshore. He said carriers restructuring in the US under Chapter 11 bankruptcy protection - abandoning pension funds and making massive unilateral cuts to wages and conditions - would emerge leaner and meaner.

At the same time, governments in Asia were supporting airlines, and carriers were being allowed to merge in the European Union.

"To compete with that we're going to have get the lowest cost structure we can and that will mean sourcing things more and more from overseas," he said.

"It doesn't mean we'll be any less Australian and it certainly doesn't mean mass redundancies or anything like that."

The Qantas boss took aim at unions, saying a failure to negotiate on productivity improvements could restrict investment in any of the airline's business units that fell behind international benchmarks.

International flight attendants at Australian airlines have again threatened strike action over efforts to introduce new pay scales and a new roster system.

The Australian

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Old 17th Jan 2005, 00:27
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There you go kids, another kick in the teeth from Dixon. You must understand that no matter how many times you agree to a few changes under threat of jobs going overseas, he will do it again and again.

And when you have no concessions left to make, he will again curse you for having nothing to offer and take the jobs offshore anyway.

You have to understand you can never please a narcissist. You should never try to because they merely regard you as a weak craven thing for giving in to him.

The only way you can stop a narcissist in their tracks is to frighten them to death. that is the only way to penetrate their armour. Rene rivken's behaviour when led off to jail is a perfect example.

The only way you can get through to Dixon and the Board is an all out strike by pilots, ground staff, flight attendants, enginers, the lot. One blink and you will be F%$#@ed.

Furthermore, the correct response to Dixons call for 7000 jobs to go overseas, is to call for Qantas's monopoly of Australian traffic to be cut proportionately. After all, what have you got to lose? Infact, new entrants might very well need a few Australian staff.

Qantas profits come from their monopoly position, if it is not employing Ausralians, and is operated for the benefit of shareholders only, then there is absolutely no rationale from treating it any different from singapore airlines or anyone else.

And guess what Mr. Qantas? Your job is under threat like everyone elses. The first thing you do is "pprune" (sic) middle management.
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Old 17th Jan 2005, 02:25
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Sunfish

In the interests of clarity , where is this Qantas monopoly that you make so much of ?. Perhaps you could indicate which routes are involved.
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Old 17th Jan 2005, 02:32
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The Qualification of Air Stewardess and Air Steward

Air Stewardess
- Single, Thai national
- Minimum height 160 cms. with weight in proportion to height
- Ability to swim at least 50 metres non-stop (free style is compulsory)

Air steward
- Thai national, exempted from military service
- Minimum height 165 cms. with weight in proportion to height
- Ability to swim at least 100 metres non-stop (free style is compulsory

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Old 17th Jan 2005, 02:35
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Don't split hairs Hanoi, I mean the bulk of capacity is reserved for Qantas.

And by the way, the jobs under threat are maintenance jobs to go to India and Singapore according to the ABC report.

So we have indians and chinese (not that they can't do it OK) maintaining Qantas aircraft, crewed by foriegners, all singing "I still call Australia Home."

By the way, the removal of heavy maintenance also removes any strategic defence reasons for Qantas to have a monopoly of the available capacity.

Open the skies!

Boycott Qantas!
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Old 17th Jan 2005, 03:15
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AAP

Qantas staff 'ready to fight overseas job shift'
January 17, 2005 - 11:56AM

The possibility of 7000 Qantas jobs going offshore may force more than 10,000 staff at the airline to vote against accepting the latest workplace agreement, a major union said today.

About 10,500 Qantas staff will today start receiving official postal vote forms for the latest enterprise bargaining agreement (EBA), but many will now question whether to accept it, the Australian Services Union (ASU) said today.

The union is angry at comments made by Qantas chief executive Geoff Dixon that the airline could not afford to be all-Australian as competitors lowered costs by sourcing up to 30 per cent of staff overseas.

Mr Dixon said if international benchmarks were followed, more than 7,000 jobs would move overseas.

ASU assistant national secretary Linda White said the timing was unbelievable.

"The timing is beyond me. There are 10,500 votes going out today and they are talking about attacking people's job security," she said today.

"They (Qantas management) are not exactly endearing themselves to staff."
Ms White said EBA negotiations were completed in mid-December and there was no mention of productivity levels or outsourcing.

She said members have until February 3 to return their postal votes, but today's announcement may force them to vote against the EBA.

"We haven't locked in our agreement yet," Ms White said.

"It's not signed, sealed and delivered. Today's announcement will cause lots of questions among members.

"I suspect we will be fielding a number of calls. They don't have to vote for it."

She said the union was given a written assurance by Qantas last August that the jobs of about 2,000 call centre workers would not be moved offshore.

"At the time, we figured it was a pretty good thing, but who knows if they are going to renege on that now?" she said.

However, she said it was unclear which jobs would be outsourced, with the union representing staff in a range of areas, including call centres, check-in, administration and finance.

If 7,000 jobs were outsourced it would represent about one fifth of the total workforce, Ms White said.

"That is fairly significant and will touch a number of areas," she said.

"We are in the dark about what is going on.

"We are calling on Qantas to meet with us urgently."

The Australian Manufacturing Workers Union, which represents about 1,500 maintenance and engineering staff at Qantas, said it would also attempt to meet with the company over the issue.

"We are very concerned about the implications," AMWU assistant secretary of the NSW branch Tim Ayres said today.

"Qantas should spell out exactly what they are going to do.

"Qantas has got to make it clear to its workforce, and the Australian public, it's got a commitment to jobs in Australia."
He said it was a "pretty outrageous announcement".

"If they outsource these jobs, that's going to have a terrible impact on thousands of Australian families," he said.

The Flight Attendants' Association said there was no justification for the plan to outsource jobs.

"We could understand if Qantas was a struggling airline about to go under, we could then understand the need perhaps to go overseas and outsource jobs, but it's completely the opposite," the association's Michael Mijatov told the Nine Network.

AAP

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Old 17th Jan 2005, 04:24
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Not splitting hairs Sunfish. Simply asking if you can clarify where Qantas hold this monopoly that you speak of.

Monopoly , noun , exclusive trading privilege ; sole possession , control , or exercise ( of )
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Old 17th Jan 2005, 05:26
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Bank Angle,

I think you forgot "able to hold breath for a long time"

Cheers, HH.

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Old 17th Jan 2005, 08:45
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Lightbulb

QF staff look abroad for secure employment.

IMHO, it might well be time for QF employees to start looking abroad - Dicko's final torpedo is obviously in the tube.

Of course, when the sh!t hits the fan, it's going to be the fault of "the unions, the employees, overseas market forces, blah, blah, blah", but NOTHING to do with the fact that this is the position he has steered QF into.
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Old 17th Jan 2005, 10:18
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ABC "The World Today"

Qantas defends off shore plans The World Today - Monday, 17 January , 2005 12:19:00
Reporter: Stephen Long

KAREN PERCY: From politics to industrial relations now, and unions are raising safety concerns about a threat by Qantas to shift thousands of jobs off shore.

Qantas boss, Geoff Dixon, has told the ABC the company needs to move a lot more jobs overseas to remain internationally competitive, and The World Today has learned that Qantas has been researching a possible move of maintenance work to India and South East Asia.

Finance correspondent Stephen Long reports.

STEPHEN LONG: It's page one news today, but Geoff Dixon's plans to move Qantas jobs overseas has been on the agenda for some time.

In March last year the Qantas boss met Union leaders along with his Chief Financial Officer, Peter Greg, and Head of Industrial Relations, Kevin Brown.

The World Today has been told that at the meeting, Geoff Dixon gave an assurance that call centre work would stay in Australia, but he said that everything else was up for grabs.

Publicly, Geoff Dixon was maintaining as recently as June, that Qantas intended to keep as many jobs in Australia as possible.

GEOFF DIXON: We certainly will not be putting any definitive plans to the Unions on Thursday about off shoring.

I think I've said before that we will always consider that.

I think we probably need to, but our overall aim is to ensure Qantas maintains the great amount of its employment in Australia and also that we get the maximum, maximum number of Australians working within Australia for Qantas.

STEPHEN LONG: Geoff Dixon is in the South of France for the launch of the new Airbus plane, so he wasn't available today, but he told me just over a week ago, that a lot of jobs may have to move off shore.

Qantas is yet to reveal any details, but there's talk up to 7000 jobs could go.

The World Today has confirmed that maintenance work has already been the subject of a detailed review with Qantas looking at options to outsource jobs to India and Singapore, but it's facing fierce oppositions from Unions, who claim it would threaten safety.

Tim Ayres deals with Qantas for the Australian Manufacturing Workers Union.

TIM AYRES: Well I think the Australian safety regulators and the Australian government should be very concerned about contracting out Australian maintenance and the Australian government should be standing up for Australian jobs and they should be giving a clear message to Geoff Dixon that he should be standing up for the interests of Australian Qantas maintenance.

Qantas has had a 75 year history of high quality, high safety Australian maintenance. Any decision to send Qantas maintenance to South East Asia is going to damage Qantas' safety record.

STEPHEN LONG: The Civil Aviation Safety Authority may indeed have concern about maintenance of Qantas aircraft or engines going off shore.

Some Qantas managers are said to have argued a plan to shift engine maintenance was too difficult because it could run foul of the safety regulator, but the same hurdles don't apply to many other jobs at the airline.

Already Qantas has relocated 400 flight attendants to London with a written commitment from Unions that up to 900 flight attendant's jobs can go overseas, but Flight Attendants Association Secretary, Michael Mijitov is scathing about the latest Qantas plans.

MICHAEL MIJITOV: This company is one of the most profitable airlines in the world.

It announced a record profit last year.

It's on track now to announce another record profit and in that sort of context I don't think it's acceptable that it go about massively transferring jobs overseas.

Whilst at the same time, when it comes to the Senior Executives, it's Champagne and caviar all around like there's no tomorrow.

Huge increases, 66 per cent increases in salary, in bonuses, and curiously - and one has to wonder a bit cynically I guess - when it comes to their own jobs, it's really unusual how they can't find any low cost replacements overseas, say in the Indian sub-continent, for example, where there's very talented qualified people, or say in South Africa.

Curiously they can't find replacements for their own jobs over there, but they're managing to destroy thousands of other people's jobs.

KAREN PERCY: That's Michael Mijitov, Secretary of the Flight Attendants Association ending Stephen Long's report.

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Old 17th Jan 2005, 10:25
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Angry "We can't sit here and be all-Australian,"

I guess we better scrape that Spirit of Australia crap off of the aircraft then?
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Old 17th Jan 2005, 10:36
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Devil General strike

Enough is enough,
GOD (dixon) who's salary is 100 times above the average pleb wants to get a bunch of curry munchers answering your calls and overhaul the engines you depend on to get off the ground.
Who in the last few months didnt get annoying calls from India asking us to swap from telstra to optus even though you were already with optus.
They cant even pass on messages about a tsunamis coming there way about to kill 1000s.
Good luck making travel arrangements with them....
The only way we will get through to this fuc#wit dixon is to go out all of us, GENERAL STRIKE.
About 5 yrs ago it was estimated that a general strike would cost the airline $ 50 million/day.
I think they will listen then and crap themselves and pay attention to the 1000s of people that make this national australian icon function....
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Old 17th Jan 2005, 10:42
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GOD, even compared to execs running similar sized companies is still well overpaid!

as east west loco mentioned in his post earlier, QF revenue stream will soon be getting a squeeze, maybe they know this and will use it as an excuse to move jobs to india! or wherever they can pay a bag of peanuts for a D check. ("we have to do it because revenue is falling!! look, see here!)
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Old 17th Jan 2005, 10:42
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str22,

Whilst I agree that Dixon is the problem, your labelling people in racist tones probably just plays in to the hands of the proponents.
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Old 17th Jan 2005, 22:19
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What’s about to happen @ QF is a national disgrace. Its been bad enough flying to LHR the last few years with all the foreigners down the back, whilst the words “The Australian Airline” are proudly painted on the nose. Joke! I hope the unions can keep this issue alive in the media and perhaps pressure GOD to rethink. Record profits, but we can no longer afford the kind of people that assisted in producing that profit. Great culture GOD!!!

In anycsae, now that QF is an Asian airline, I recommend flying SQ (better in-flight entertainment system).

There’s no way in hell you will get all staff to go on “general strike” and stick it out. GOD knows it as well. One thing we are good at in Oz Aviation (post ’89) is taking a right old shafting and loving it. Just look at the monkeys @ Jet*, flying a A320 for the same $ as a EFIS DC-9. Sadly the accountants have us all well and truly bent over in this country.
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Old 17th Jan 2005, 22:22
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Sounds like Qantas is about to employ tactics that many people thought they had left behind in GA when they picked up that airline job.
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Old 17th Jan 2005, 22:59
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Do you guys think QF would consider basing pilots overseas at some point on lower salaries then what is being paid in Australia, like what they did with the cabin crew in LHR and if so how would you guys feel about such a move?
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Old 18th Jan 2005, 00:17
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GalleyHag

What do you mean consider it - they have already done it!

What do you think JetConnect is?

And within Australia JQ, NJS, AO.
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Old 18th Jan 2005, 02:02
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For those that subscribe to Crikey (and you should!), todays (18/1) article summed up the whole sad corrupt state of affairs nicely.

Now if only the 'real' media could do the same - or are those QF advertising accounts just too lucrative?

4tw

Last edited by Uncommon Sense; 19th Jan 2005 at 04:12.
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Old 19th Jan 2005, 01:28
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Go you good thing, Dicko.

The days of union obstructionism and protectionism are fast coming to an end. I applaud your efforts to drag your company into the global marketplace that exists in the 21st century. Whether your existing employees come with you, albeit kicking and screaming as they go, or whether they get left behind, the job must be done.

Go you good thing, Dicko.
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