Viasat in-flight internet. Good/bad?

[gbruton]

Does anyone here use Viasats services for in-flight internet?

Install process?
Cost for hardware?
Monthly cost? Flat rate or does it fluctuate with usage?

Aircraft operates 95% of the time in the USA/Hawaii makes a trip once a year to Europe.

We are speaking with them directly but I wanted to hear what real users think about the product/service vs the sales guy pitch.
Any feedback would be appreciated.

Thank you.

[wrenchymonkey]

Have you gotten any feedback on Viasat or did you go with the installation? We are considering it and I'm looking for actual performance numbers.

Thanks.