British airways-2

[MCDU2]

Aer Lingus helping out Nigel on HAM and DUB from LHR for a few months.

[mik3bravo]

In this day and age, how on earth is an individual able to get through TSA and the gate without a valid boarding ticket. Worse, on entering the aircraft how is it BA cabin crew did not identify an individual did not have a valid boarding ticket and corresponding allocated seat row number. Surely, a problem arises when the cabin fills up and the individual is sitting in a valid passengers preallocated seat.

This is is critical failure in passenger security and BA also got questions to answer. Granted the flight had marshals onboard but nontheless this is a serious breach of passenger security processes.

Three check points obviously breached. First at TSA airs ide entry point. Second at the gate. Third at aircraft entry with cabin crew checking tickets.
Sky News: 'Serial stowaway' boards London-bound plane
http://news.sky.com/story/serial-stowaway-boards-london-bound-plane-11214453

[wiggy]

..... Granted the flight had marshals onboard.....


..and your source for that information is?

As for TSA security point being “breeched”....well if the lady by passed security without being screened at all that would be a major foul up to say the least...if OTOH she somehow blagged her way through but was screened then perhaps the risk is perhaps not as elevated as some are suggesting. Ultimately though, no it shouldn't have happened.

[mik3bravo]

..and your source for that information is?

U.S. in/out bound traffic, identifiable marshal visual presence to the trained eye :ok:

[wiggy]

Errr, so let’s get this right just to avoid any misunderstanding - you claim you know there was an air marshall on this BA flight?

[Skipness One Echo]

BA don’t serve Manila. The only MNL-LHR service is with PR and would involve a nightstop in London if LBA bound due rather late arrival.

[Lee J]

Three check points obviously breached. First at TSA airs ide entry point. Second at the gate. Third at aircraft entry with cabin crew checking tickets.

When did you last fly? I can't remember the last time cabin crew checked tickets...

[Baltic Skies]

On BA longhaul flights,into and out of the UK,cabin crew check passengers boarding cards at the aircraft door on boarding,to confirm flight number and departure date.
No one can board the aircaft without a valid boarding card,if somebody does,the crew responsible for boarding will be held responsible.

[wiggy]

I suspect the point that Lee J is making is that if someone is claiming tickets are checked at the aircraft door it might perhaps cast doubts on their expertise, rigour, or credibility when commenting on other aspects of aviation security.

[BAladdy]

Are BA still planning on leasing some A320’s from QR in April?.

Does any one know if BA planning on leasing aircraft from any other airlines for the summer season other than already announced leases from Titan and Qatar?.

[Jerry123]

No Qatar aircraft. I believe BACityflyer and I think Aer Lingus as well may be operating for them.

[Shamrock49]

Aer Lingus are operating certain BA flights to DUB and HAM until late March. Wet lease agreement.

[Lordflasheart]

BA withdrew application for Qatar wet-lease - CAA

Application withdrawn by 16 Jan viz - CAA ORS2 2263
https://publicapps.caa.co.uk/docs/33/2263.pdf
No explanation given.

[WHBM]

Did I hear that the CAA were unhappy about aspects of the Qatar lease.

Wonder what it was. Did anything happen last time round ?

[PAXboy]

Once again a large corporate has forgotten that - in the era of mobile phone cameras and social media - saving a bit of money can have huge consequences.

Passenger's £900 case damaged – but airline refuses compensation

Reader books BA flight, ends up on Vueling and bag ‘looks like someone had taken an axe to it’
https://www.theguardian.com/money/2018/jan/26/passenger-case-damaged-airline-compensation-ba-vueling?

As they appear to have ignored agreed rules, this could turn into their very own United Breaks Guitars.

[seafire6b]

In my experience too, this is symptomatic of the ever-evolving new face of British Airways.

Far, far from the days of ''BOAC takes good care of you'', to ''Now we've got your money, we simply don't care''!

[Rutan16]

PAXboy

Thats what you get when flying on a codeshare !

Whose responsible - ticket issuer or the flight operator ?

Vueling and BA are both owned by the same holding company but are quite differing companies legally speaking.

This company almost certainly bought a BA ticket for reward “bribes”.

However that damage looks to have been the actions of the ground handlers, and at one end of that flight an IAG business would not self handle.

Out sourcing at its best the modern way to avoid Responsibility in the supply chain!

With cameras everywhere these days perhaps Madrid or Milan might have footage of the conveyor system that might help.

[PAXboy]

Yes Rutan16, they did not read the rules. When I book, I always check the schedules to see who is operating the sector. I saw outsourcing start down the road of 'No customer service' 30 years ago. In the UK, the Government have used outsourcing to save Politicians from blame. They dump the outsourced person or company and swan on down the river.

Nonetheless, someone trashed the case and I hope that the company pursue BA, to whom they paid the money. Could be a long haul but if they don't make progress they can write a song. Having high quality photos is the first step.

[mik3bravo]

When did you last fly? I can't remember the last time cabin crew checked tickets...

Fly about 120 times annually all over the world, variety of airlines. Fly BA at least 6 times a month. So to answer your question, BA cabin staff check to see your seat number on your boarding ticket or on your BA app. Flew BA on Thursday, flying BA tomorrow. When did you last fly?

[mik3bravo]

I suspect the point that Lee J is making is that if someone is claiming tickets are checked at the aircraft door it might perhaps cast doubts on their expertise, rigour, or credibility when commenting on other aspects of aviation security.

Frankly, I haven't an idea what the poster is trying to say without having to second guess their point.

The point I made was based on the fact I travel extensively with work. I spend considerable time on flight travel, I transit loads of airports. So I'm used to the 'system' and I know the routines having been doing them for years. So I'm in a good position to comment on the checks and why points these checks take place as a standard. I've yet to board an aircraft without a cabin crew member requesting to see and examine my boarding ticket or to view it on an app where they double check the flight details and seat allocation are valid. I've no idea what that other poster was on about and can't be arsed to second guess what's on their mind. Life too short.

[GAXLN]

Well I am pretty certain BA cabin crew have not been checking boarding passes on domestic flights at least in the last couple of years or so.

[GLAEDI]

BA have stopped checking boarding passes as you board the aircraft at the door, well the 30-40 domestics my daughter and I take every year, that’s been GLA, EDI, LGW, LHR and LCY, this year. The last point I show my boarding pass is now at the gate to whoever is handling it, Swissport, Menzies & BA. From a person who worked as a dispatcher for BA & BD it took a while to get use to but it has been this way for three years. If you’re regular pax then it’s probably been that you’re so use to showing it, you still do. I also work at various UK airports and have experience of boarding procedures of various companies and some still ask at the door others don’t. It’s also possible that BA has reimplemented the crew checks after the old dears trip to the UK and the nice charge that may have been imposed under the CLA Act, if you say you have recently had to show it again.

[Retrojet]

As an example, I do not believe easyJet check boarding cards on boarding by cabin crew for flights within the EU....flights to/from outside the EU must have boarding card checks...perhaps that sheds some light on others previous comments

[Lee J]

Fly about 120 times annually all over the world, variety of airlines. Fly BA at least 6 times a month. So to answer your question, BA cabin staff check to see your seat number on your boarding ticket or on your BA app. Flew BA on Thursday, flying BA tomorrow. When did you last fly?

"Life's too short" but not short enough for you to pull up ageing posts to have a rant and try to look the bigger man because you travel frequently :mad:

Obviously it's a difference between short haul vs long haul.

My last flight was Wednesday gone - my 9th this month, 6 with BA and wasn't once asked to see my boarding pass nor was anyone ahead or behind me.

But what do I know, I only started flying BA back in September when Monach went bust and having just made it to Silver (completing 50 flights), I must be special to have never had my boarding pass checked :cool:

From MY experience, cabin crew will check your boarding pass if you show them it but never ask to see it. And that's from flying with BA, easyJet, Ryanair, TAP and Monarch.

[wiggy]

Getting boarding passes confused/conflated with tickets in posts isn’t helping resolve this, they are different documents. A boarding pass/card is not a ticket and and on the subject of confusion remember the gate staff are not the cabin crew. Bearing those two points in mind the following is how it should work at BA:

1. At the gate for any service the ground staff will want to see your boarding pass plus ID.

2. At the aircraft door the cabin crew will only want to see your boarding pass if you are travelling on a Long Haul flight, a Mid Haul flight, and on some selected short haul services....

Now maybe mik3bravo only flies on those services, and so is indeed always producing his pass. However those travelling on the vast majority of services not covered by that requirement, i.e. the vast majority of BA short haul flights, would not expect to have to show the cabin crew their boarding pass.....it is not required.

Like many others here I travel on BA short haul as a passenger several times times a month and I haven’t had to produce a boarding pass at the door for several years.

Now as far as tickets go....they are issued for each booking in an electronic form but as a paper document they are pretty much redundant and I haven’t needed one at check for in years, the ground staff there aren’t interested as long as you have an ID and your booking matches the “system”.

[Vokes55]

Just to clear it up, apart from selected routes, the main reason boarding passes are checked on long haul routes is so they know where to guide you on twin aisle aircraft where door two is commonly used. On an A320 there’s only one way for the passenger to go.

Not checking at the door and having everybody wandering down the wrong aisle would significantly slow the boarding process down.

[LFT]

Yup, single aisle they don't bother, twin aisle or '2 tier' they do. Witnessed it (again) 10 days ago.

[Skipness One Echo]

1. At the gate for any service the ground staff will want to see your boarding pass plus ID.

Unless it’s domestic ( or CTA?) in which case I don’t even have ID unless it’s DUB.

[willy wombat]

Domestic they will check ID at the gate if you have checked baggage

[Skipness One Echo]

That’s at check in, no ID check at gate, and ID can be a credit card.

[topoverhaul]

No ID required for Domestic, unless checking a bag. Always smile seeing all the passports proffered at the gate.

[ajamieson]

To be fair to pax, many other carriers do require ID check at gate on domestic flights so it's probably out of habit.

[willy wombat]

EasyJet at Gatwick require ID at gate if bag checked. Topoverhaul - you'd probably smile less if pax who required ID didn't have it ready and you had to wait while he/she delved into bag etc to find it. What would really help is a consistent policy across carriers and airports as to when ID is required.

[Skipness One Echo]

easyJet, Ryanair and flybe (and frankly every other loco) leapt on needing ID to board regardless of checked bags as it stops reselling on the ticket, something they were very concerned about. The passport or driving licence requirement is driven by revenue protection, it's more commercial than security.