DAL B752 DL2598 Diversion to KSLC for "Crew" reasons

[7478ti]

Any credible followup information on the DL2598 Jan 22, 2016 B752 diversion yet (KLAX to KMSP diverting to KSLC), as to the root cause of the conflict regarding the triggering "work issues" of the involved FA's, ...that were referenced in both numerous press reports, and in the Flight International writeup [Flight International 9-15 Feb 2016 page 58 "Delta belters"?]

Flight crew conflict can be a serious issue, particularly for post merger cultural accommodations. The question here is might there be any HF lessons to be derived from the event that might apply to helping mitigate other current post-merger cultural combinations?

[Airbubba]

Anecdotally, I've heard that one of the flight attendants showed up late in civvies without apology to operate the flight and proceeded to change on the aircraft. She got testy when someone called her on it and fisticuffs ensued.

Don't worry, the union will sort it out. But wait... ;)

Some discussion on this closed earlier thread:

http://www.pprune.org/rumours-news/573632-delta-flight-offloads-cabin-crew.html

[7478ti]

Thanks airb for the link and the reply...

I was hoping to perhaps see some followup with a credible explanation for the original source of the conflict (since both airline policy differences, in-uniform policy, and flight and duty rigs had been variously mentioned elsewhere), ...as well as any of the resulting follow-up actions ultimately taken by the airline, or authority.

All this is in reference to potential human factors lessons to be derived from the event, reference integrating merger cultures. Sadly, and in many respects (troubling), noting what a completely different industry it is these days (culturally), from the days of the DC3, DC6, B707, and early B747s.

[peekay4]

Don't worry, the union will sort it out
Delta FAs aren't unionized, as far as I know...

[Airbubba]

I was hoping to perhaps see some followup with a credible explanation for the original source of the conflict (since both airline policy differences, in-uniform policy, and flight and duty rigs had been variously mentioned elsewhere), ...as well as any of the resulting follow-up actions ultimately taken by the airline, or authority.

Some more discussion of the incident on a PPRuNe sister forum, similar to the version of events I got from a senior DAL ATL flight attendant friend:

From what was posted on a Delta FA Facebook page --

LAX crew, which one showed up late and and out of uniform to the airplane. The person proceeded to change on the plane prior to boarding and allegedly, offered no apology and exchanged words with another crew member over the situation. Evidently this escalated in flight to a confrontation/argument (to some level) and the flight got diverted. 1 FA stayed and the others were replaced with reserves/reroutes... Take that FWIW

My neighbor was on the flight. One of the flight attendants slapped another one.

Delta Divert - Page 4 - Airline Pilot Central Forums (http://www.airlinepilotforums.com/major/92952-delta-divert-4.html#post2055450)

Delta FAs aren't unionized, as far as I know... Gee, come to think of it, you're right... ;)

[7478ti]

Does anyone know if there may have been any historical "policy variances" between legacy NWA and DAL's procedures believed to be involved or have contributed to the controversy in the minds of these two particular FAs (e.g., as an original triggering event/root cause), or was it purely a (personality) interaction issue between individuals, unrelated to any NWA/DAL heritage differences in practices or policies???

[Huck]

"Southern efficiency,
Northern hospitality....."