alina
6th Nov 2012, 13:42
Been waiting for 7 weeks now for the new license. Called CAA on the 1st - was told it had been despatched by FedEx the day before. Didn't receive it.
Today, week later, got the tracking number from the CAA (having spent about 1.5 hours in all to get through). Except that the number they gave me wasn't recognised on the FedEx site.
Conclusions:
(a) CAA don't inform you when they ship, so the onus is on you to chase (rather ironic, considering that they complain how swamped they are with calls; chap said it would take them too much time to send emails - as if this couldn't be automated)
(b) The FedEx tracking number needs to be 12 digits long, so you must pad it out with sufficient number of leading zeros - only then their software will recognise it
Have we actually been to the Moon?
Today, week later, got the tracking number from the CAA (having spent about 1.5 hours in all to get through). Except that the number they gave me wasn't recognised on the FedEx site.
Conclusions:
(a) CAA don't inform you when they ship, so the onus is on you to chase (rather ironic, considering that they complain how swamped they are with calls; chap said it would take them too much time to send emails - as if this couldn't be automated)
(b) The FedEx tracking number needs to be 12 digits long, so you must pad it out with sufficient number of leading zeros - only then their software will recognise it
Have we actually been to the Moon?