MAn on Hold for 15 Hours Qantas

[blackhand]

Do you believe it??
Man on hold with Qantas for 15 hours - Yahoo!7 (http://au.news.yahoo.com/latest/a/-/latest/14445017/man-on-hold-with-qantas-for-15-hours/)

[Di_Vosh]

Difficult to believe.

Oddly, from the comments from The Age in Melbourne, most of the readers don't believe him either

Welcome to Qantas, please hold - for 15 hours (http://www.theage.com.au/travel/travel-news/welcome-to-qantas-please-hold--for-15-hours-20120802-23ihc.html)

DIVOSH!

[Old Akro]

Age had a photo of his mobile phone showing elapsed time.

[diddly squat]

and QF have not admitted it but offered to pay his phone bill for the 15 hour on hold call to their call centre. He has records of a 15 hour call to their call centre.

Qantas confirmed it was investigating but had found no record of such a wait.
''In fact, our average contact contact centre wait time during that period was under a minute and the longest wait time was 17 minutes,'' a spokesman said.
The airline apologised for a separate issue where Mr Kahn's booking was cancelled due to a system error. It was reinstated :ok:

[Fonz121]

Regardless of whether its real or not, he's a moron for not thinking something wasn't right after the first hour. To hold for a further 14 is just idiotic. Who does that? :ugh:

[Old Akro]

Someone trying to make a point does that. Did you read the article including his comments?

[Fonz121]

I'm not sure what his point is. That technology sometimes fails?

At least the majority of the readers aren't buying it.

[Jay & Silent Bob]

Somebody with the exact same name, also from Adelaide, appeared in another story a few days earlier.

Herald Sun (http://www.heraldsun.com.au/news/victoria/overdose-story/story-e6frf7kx-1226437557676)


Edit: Appears you need to register to read the article.

[crewmeal]

And the UK's Daily Mail take on this article......

Qantas leaves customer on hold for 15 HOURS | Mail Online (http://www.dailymail.co.uk/news/article-2182705/Qantas-leaves-customer-hold-15-HOURS.html)

[Redpanda]

Must have had a super dooper battery in his phone.................

[Tidbinbilla]

Who cares?

This is a PILOT's rumour network, not Today Tonight.