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Lon More
3rd May 2010, 02:31
and how not to handle it. Apologies if posted before

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Brian81
3rd May 2010, 10:11
WHAT ON EARTH!!!

I respect the Russian ATCO in the sense that English is probably his second language (I've only got one language) but surely the word "mayday" is universal. Even non-aviation people know what "mayday" generally means and to have it quickly followed by "bird strike" so many (many many) times should have been picked up. Playing devils advocate - is the recording from an official body or is it picked up by an amature. It may be that the ATC - Aircaft communications were not great due to terrain or something, but the radio scanner was in a perfect position to pick up both sides clearly?

Aside from that, it seems from the audio that radar did not tell the tower, tower did not tell GMC and GMC did not tell anyone else. I'd be genuinely suprised if the fire crew were even aware. When the poor pilot was on the ground asking if anyone had even told company the GMC controller didn't seem to know what was being asked or why?!!

I'm going to use this recording as TRUCE. It's unbelievable in the extreme. Thank goodness I work in the country of my first (& only) language.

HEATHROW DIRECTOR
3rd May 2010, 10:36
Dear God.................. That's dreadful. ATC didn't have a bl**dy clue, although maybe the Swiss crew should have said "engine out" or "broken windscreen" or something similar?

Tarq57
3rd May 2010, 10:54
Oh dear. ICAO level 4 English, is it?
Even the Russian-speaking pilots sounded irritated with the radar controller. As if that performance wasn't poor enough, to go through the same once on the ground, with two different controllers...

Look, these guys may be the best controllers on the planet. But without the communication skills nobody will ever know that.

Lon More
3rd May 2010, 12:37
First strike againdt him was that he carried on routine exchanges with other crews in Russian. This finally turned out to be a blessing when one pilot, sounding embarrassed, tells him what is going on. Total lack of co-ordination down through the chain, I suspect the Ground Controller is a very new Trainee as you can hear him being coached into what to say. I think the Fire Service does arrive; there is a report of no smoke from the engines - and this guy seems to speak the best English.


Ex Military Control apperatchicks? I don't know, but I hope IFALPA is looking long and hard at the situation in Russia.

prascho
3rd May 2010, 15:06
Could U be more positive guys. He is an ATCO like U, whit kids and family. It is not your job to assess him, is it? Find something better to do.

Brian81
3rd May 2010, 15:58
Positive about what?

You'll find in the 21st century safety managed environment, we spend a considerable amount of our time in training assessing other peoples mistakes and short comings.

It's how we learn. Everything in this industry, without exception, comes from a mistake or an incident and subsequently, an improvement to the practises to make it safer and safer and safer...

Whilst Im sure we'd (the ATCOs) all stick together in general, this incident shows (for whatever reason that you'll notice no-one has indentified or tried to) that this particular occurance was either embarrassing, dangerous or both.

Safety analysis and TRaining for Unusual Circumstances and Emergencies is part of our job. This isn't bullying the ATCO. This is assessing the actions - if I had an incident I would report it and it would be published and analysed for learning points.

It's how air traffic control is. So yeah, I've got better things to do but this learning point is justified in its discussion.

The first P in PPRUNE stands for professional.

Kind regards. :ok:

Max Angle
3rd May 2010, 16:10
Pretty much what I would expect in that part of the world to be honest.