Same crap different day II

[The late XV105]

EZ from EMA to PRG

Cancelled on Saturday
Cancelled on Sunday
Cancelled on Monday
Delayed but at least flew on Tuesday (we couldn't get tickets)
Well bugger me, cancelled again today

This is becoming a bad dream.

I'd love to know what's really going on and why not only have EZ appeared to be the worst hit of all airlines in the past week but why this flight in particular is getting hammered.

[Abusing_the_sky]

Rumors on Galley FM are that they can't get the crew to operate the flights. Reason being is that, sadly, easyJet are closing their EMA base and make the crew redundant. Therefore the crew doesn't give a t0$$ about turning up for duty.
But then again, that's Galley FM

Having said that, it's mind boggling why they canceled the flight 4 days in a row; Can't be the airport's fault or the weather as all the other airlines operated per schedule in and out of EMA; i should know, i was on duty all this time.
So i suggest you write a snottogram to sleazyJet and ask for a refund as they have no grounds for canceling the flight 4 days in a row!

Shame we stopped operating this route, we would've flown you to PRG not only on time and with no hassle, but with great crew on board as well! :O

[The late XV105]

Thanks for that, Abusing_the_sky.

Unfortunately you confirm what we feared. It is so ironic that we switched to easyJet having become less than enamoured with the baby's cavalier attitude to "Service".

[The late XV105]

Actually what really put the icing on the cake was the edict that anyone wanting a rebook or a refund could only do so on line.

Que?
What was all that about?
Management decision or work to rule?

The easyJet desk staff refused point blank to help and just kept churning out "use the web, use the web, use the web" like a record stuck in the groove. A real help to those with poor English, no cellphone, and clearly no idea what to do. It took other passengers to help them.

[orange1]

Actually the crew at EMA do give a toss and the reason it was cancelled last night is because we were waiting for a crew member from MAN who was stuck on the M6. The flight was delayed 2 hours already due to the BCN being late inbound and by the time the MAN crew member would have got there another 2 crew members would have been into their days off by 3 hours.

[groundbum]

this demonstrates EZ's lack of resources when things go wrong, a total lack of plan B. I had my Manchester/Malta flight cancelled Tuesday "due weather" despite 96% of the other flights leaving. I'm rebooked for today, only due to having an internet cellphone in the terminal and rebooking quickly online and not in the horrendous queue. And the call center opens at 8am when their flights all leave, or not, at 0600! How rubbish is that?

Anyway, we better get off today cos otherwise if they quote weather again I am going to go seriously bonkers. It seems me in addition to the 250euro each we're entitled to, then I'll be talking to the CAA about their AOC and fitness to hold same, Trading Standards to see whether they are selling tickets fraudulently (knowing any poor weather will expose their under-resourced operation for what it is) and County Court (same, knowingly selling services they are highly unlikely to be able to deliver on).

If enough people do this, and make enough noise, Easyjet will realise they cannot do this again next winter.

XV105, I do hope you get home soon. And for the ground faces workers, I feel sorry management have cut the meat so much, you must be very frustrated.

G

[The late XV105]

Thanks, groundbum. Third time lucky and six days late we are now home in deepest Czech.