2007 Airline of the Year: how did the Gulfies do?

[fractional]

SINGAPORE AIRLINES winner of Airline of the Year title and also taking the Best Business Class Award, Singapore Airlines CEO, Mr Chew Choon Seng, said "We're very grateful to our many customers who have supported us in this poll. Like other awards we receive, this will inspire our people to keep up the good service and do even better in the future."
QATAR AIRWAYS A multiple winner, taking the Best First Class, Best Airline (Middle East) and Best Cabin Staff (Middle East) titles for 2007. Qatar Airways CEO, Mr Akbar Al-Baker said, "It gives me great pride to receive these accolades, and credit goes to all our staff who are so dedicated to providing the very best service."
JETSTAR is named Best Low-Cost Airline. Alan Joyce, JetStar CEO said "To be ranked above the likes of easyJet is an amazing achievement ... and to be positioned by air travellers as number one value based carrier in our own region above all our local competitors is a great endorsement for all our staff and our management team."
MALAYSIA AIRLINES wins the 2007 World's Best Cabin Staff award. Malaysia Airlines CEO, Mr Idris Jala said, "I am very proud of our cabin crew and their outstanding performance. Our crew treat our customers as guests in our own home. They are natural, spontaneous, determined and willing to demonstrate the best of Malaysian hospitality."
EMIRATES wins Best Inflight Entertainment Award. Emirates SVP Corporate Communications, Mike Simon, said "This is indeed a proud moment for us at Emirates - topping one of the most fiercely-contested of all categories three times in a row. It validates our insistence on inflight innovation and investments to ensure our passengers can relax with an incredible choice of entertainment."
VIRGIN ATLANTIC win Best Business Class Lounge award. Steve Ridgway, CEO of Virgin Atlantic, commented "We're thrilled that our Heathrow Clubhouse has been chosen as the world's best haven for business travellers. Whether it's on the ground or in the air, our teams will never stop delivering the innovative products that all travellers should experience during their journeys."
AUSTRIAN wins Best Business Class Catering. Austrian CEO, Mr Alfred Ötsch, said "Being able to take top place in a worldwide catering comparison is an outstanding performance which makes me particularly happy and shows that we are on the right path. The critical, international travelling public values the consistent quality and service offensive which we have implemented.
AIR BERLIN takes the title of Best Low-Cost Airline Europe, as well as 2nd position in the worldwide Low-Cost airline category. Reacting to the last Award, Air Berlin CEO, Mr Joachim Hunold said "We will make every effort, not only to keep our quality of service, but to improve it even further. This award from Skytrax is a strong incentive for us."
KOREAN AIR wins Best Economy Class title. Korean Air President, Mr Jonghee Lee, said "We are very honoured to be voted the Best Economy Class by millions of customers. It is very encouraging to know that our innovative and quality service was recognised by passengers all over the world."
This information was obtained from here: www.worldairlineawards.com/

[GF-A330]

Gulf Air won best Catering first class

[soggyblonde]

Did not get a chance to look at the website... was it actually for the catering or for those over paid poofy chefs.:E
Will GF be keeping them??? If not, they can always start a career down the back as a trolly dolly.:E:oh:

[CI100]

Gulf Air won the most duct tapes on seats award.

[Thylakoid]

A purser showed me once what they do with the bad reports/complaints that passengers write about the service in general: straight to the trash bin:}

They only forward the good ones to the company.
So, all these awards are nonsense, silly propaganda, bought-up stuff:)

[fractional]

silly propagandaNot so nakedly...

[International]

whatever the excuses people make, this is an award voted for by millions of flyers from around the world and GF still won best catering in F/C and 4th (?) in J/C.

Considering how bad GF is in most areas, this is something GF should be proud of.

So proud, they should throw the Head of In flight services in jail or something similar as a reward, and allow all the real crooks to run away to EY or let them join the board :ugh:

[Stratosphere6000]

First-class catering honour for Gulf Air

MANAMA: Gulf Air has won a top global airline award for its first-class catering for the fifth year in succession.

The airline continued its winning streak at the highly-regarded SkyTrax World Airline Awards 2007, walking off with first place in the category for Onboard Catering Excellence in First Class.

"The Gulf Air 'sky Chefs' have clearly been serving up some mouth-watering meals in their First Class cabin, as the airline is a repeat winner of the prestigious Best First Class catering award," a citation from the awards' judges said.

The airline was also the only carrier from the Middle East to be ranked in the top five in the Business Class catering category of the awards, which are voted for by the travelling public.

"Our sky chefs are surely a celebration of food in-flight and winning this award for the fifth time in a row bears testimony to our on board catering excellence," said Gulf Air acting president and chief executive Bjšrn NŠf.

"We thank and salute the travelling public for their confidence in our product and service and we will strive to continue this legacy of improvement to service standards whilst upholding our guest's support of Gulf Air's inflight products."

The survey measures over 35 different aspects of passenger satisfaction regarding airline product and service standards, evaluating the 'typical' travel experience, and the comprehensive nature of the awards have made them something of an industry benchmark.

"We are very proud of our achievement and we thank our dedicated chefs and all our in-flight crews for their hard work and personal commitment in helping us win again this year," said Gulf Air executive vice-president of marketing and sales Lee Shave.

"I can assure our customers that we will continue to do all we can to further increase customer satisfaction across all aspects of our on board service.

"We challenge ourselves to do everything we can to maintain and enhance the goodwill we have to earn everyday from our passengers."

[Fay Jinah]

International

Some things to keep in mind

Next year there will alos be an award for "airline with most expats in the Gulf" and my guess is someone will win.

Catering is not a core airline competence, transporting people is, GF fails hands down.

Last, MK maybe in jail, but the award has nothing to do with it albeit, how it was achieved and how much paid to the Skytrax team to create a category that GF can compete in is.

On the other hand, its time you travel on some other airlines to see their first and business class products, and there, GF is by no means anywhere near.

Best catering......my @rse run to economy and see what the majority of passengers are eating! Surprised?