MOSTAFA
30th Jul 2006, 05:14
Long story, but the Hardware is a Toshiba Satellite Laptop and the printer is a HP PSC 1410. The software (with it) is HP PSC 1400 Series CD Version 5.3.0b.
Both are only a week old and sadly not in a position to return to the shop (sandpit)
Prints test page everytime I switch it on but not any documents!!
Reloaded software several times and contacted HP for all the latest software/drivers etc.
In the Printers and Fax menu it shows a document pending which I cannot delete - it does say it is deleting but has not in a week. If I add print jobs to the list they appear and I can delete them - but sadly not the first line albeit, it does tell me that it is "deleting"
Last night computer (not related) tried to go into hibernation mode but could not - error code came up saying "unable to enter Hibernation due to spooler freeze" I am certain the 2 are linked in that the latter gives me an indication of why the printer won't print:mad:
Tried the help on spooler but othing tells me how to "unfreeze" the spooler, tried all the switching off and disconecting for 24hrs and just about all I can. I cannot find any reset type buttons on the printer:mad:
Any help at all would be most welcome before I set fire to it:ok:
Both are only a week old and sadly not in a position to return to the shop (sandpit)
Prints test page everytime I switch it on but not any documents!!
Reloaded software several times and contacted HP for all the latest software/drivers etc.
In the Printers and Fax menu it shows a document pending which I cannot delete - it does say it is deleting but has not in a week. If I add print jobs to the list they appear and I can delete them - but sadly not the first line albeit, it does tell me that it is "deleting"
Last night computer (not related) tried to go into hibernation mode but could not - error code came up saying "unable to enter Hibernation due to spooler freeze" I am certain the 2 are linked in that the latter gives me an indication of why the printer won't print:mad:
Tried the help on spooler but othing tells me how to "unfreeze" the spooler, tried all the switching off and disconecting for 24hrs and just about all I can. I cannot find any reset type buttons on the printer:mad:
Any help at all would be most welcome before I set fire to it:ok: