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FatFlyer
9th Oct 2001, 01:22
As someone who can remember a certain CAP509 school at Lydd/Manston which went bust with many students loosing tens of thousands, it seems worth repeating the excellent advice given in Clive Hughes' book (which he repeats about 5 times) about getting a commercial licence. DON'T PAY UP FRONT

I would rather lose the 5 or 10% discount that lose the lot. Yet another flight school may have gone under today with students possibly loosing money.

rebeccadblake
9th Oct 2001, 02:12
Its good advise although its certainly not old.

The first time I enquired about training it was the first thing I was told..

And again many books you buy say this also.. nearly every book I have tells you this.

But are there really peeps out there who have paid up front??, does that happen any more?

Naples Air Center, Inc.
9th Oct 2001, 02:59
FatFlyer,

Another option is to pay up front by credit card. That way you can enjoy the discount and if they go bust you can get money back.

If your credit limit is not high enough to pay the course, you can over pay your credit card so you have a credit. This will give you a higher credit limit.

Before you even get to this point you should check into the school you are thinking of attending. Things you need to know:

1) Are they in good standing with their bank and their vendors?

2) Is the school growing or shrinking?

3) What is the school's trend for student enrollment (increasing or decreasing over the last few years)?

4) What is the condition of their equipment (when schools have financial problems aircraft maintenance is one of the first things to suffer)?

These checks will increase your odds of completing the training at the school of your choice without them going bust.

Happy Flying,

Capt. Richard J. Gentil, Pres.
Naples Air Center, Inc.

humpty
9th Oct 2001, 04:38
Re paying up front with credit cards in case it all goes belly up. Good advice in the UK, but if you use a UK credit card to buy anything overseas (including flight training) then you may well have some real problems getting anything out of the credit card companies. Something about some interpretation of whichever law it is that covers this stuff that the banks say means UK only, and everyone else says means anywhere.

No idea about any of this with non-UK cards.

And Richard, I'm not having a pop at your advice, all your posts I've seen have all been straight good advice - just something you might not be aware of.

Naples Air Center, Inc.
9th Oct 2001, 07:20
humpty,

If you find out that there is a problem for people recovering their money with a U.K. credit card at a U.S. school, let me know. I will pass on the warning.

I will also check into it.

Thanx for the Heads Up,

Richard

missnellpell
14th Aug 2003, 05:55
I have read a number of times that you should never pay up front for your flying training..... but I have applied to start a residential ground school course at a well known school and they firstly want a £1000 deposit and secondly, the whole cost of the course must be paid before you start. Has anybody found any way around this at all as I really don't want o be handing over £5500 upfront......

Cheers, mnp

WX Man
14th Aug 2003, 17:11
It's well known that you shouldn't, the Guru of all information aeronutical (Clive Hughes) advocates this too.

I would suggest though, if you REALLY REALLY REALLY must, and I don't think there is a case for this... put it on a credit card. That will offer you limited protection.

But before you hand over any of your hard earned at all, check check and check again.

carbonfibre
14th Aug 2003, 18:03
Yeah the honest answer is , "don't do it" I have made that mistake with a well publicised US school on this site.

At that price it seems likely that it is only one of two school, firstly i can imagine the deposit being for the manuals? possibly! but if not seems a little high.

If it is the school i am thinking of I did my groundschool there too, see if you can negotiate the payment structure with them, they did with me. Or alternatively if they cannot do that, take your business elsewhere , there are other very reputable schools about, now that everyone is into the JAA syllabus that have got most the general answers and requirements down to a tee.

There are plenty of schools that will do pay as you go now as well when you come to do the flying training.


:E

missnellpell
14th Aug 2003, 18:38
Thanks for the advice guys, I wasn't keen at all to hand over all the money up front. Now that I know that others haven't bargained I will certainly be doing the same-no matter how big the school, I am not trusting them with my cash!

parris50
23rd Aug 2003, 04:08
There are schools that have a separate student fees account. The money is kept separate from the money used to run the FTO. That way they know that the money is available for them and you are safe because they can't get their hands on it if it looks as though they are going out of business.

Hope this helps

AP

Hulk
23rd Aug 2003, 04:43
....and when the school file bankruptcy, suddenly the students' money "kept" separatly goes in the pocket of the last guy closing the door (usually the manager)!

that way you are safe, the cops can not get the hand on it if it looks as though they are going to jail!

Hope this helps

H.

posted 22nd August 2003 20:08
--------------------------------------------------------------------------------

There are schools that have a separate student fees account. The money is kept separate from the money used to run the FTO. That way they know that the money is available for them and you are safe because they can't get their hands on it if it looks as though they are going out of business.

Hope this helps

AP

parris50
23rd Aug 2003, 05:01
Well it sounded like an scheme worth checking out to me. The school where I did my training did offer it but as I was only doing the flying training, I paid as I went.

Sounds like you've had a bad experience, Hulk

Hulk
23rd Aug 2003, 05:06
Not be, by chance!.Seen some students loosing up to 20'000$.
do not pay front large amount of money whatever the school says.

parris50
23rd Aug 2003, 06:25
Also, security issues aside (important though they are), consider what might happen if you pay up front but then realise that you don't like the school. Puts you in a difficult position if you want to change.

It is difficult with groundschool but I can't see why they need you entire course fee up front. Negotiate a payment schedule or go elsewhere.

Hulk
23rd Aug 2003, 06:51
the "funniest" thing is we say constantly to not to pay up front, and every month there are some guys screwed by dishonest flight schools, TRTO,.... Schools use some technics like :10% discount, free housing for 6 months, we will hire you as a cfi if you pay...., we will find you a job,...

sad world
:ugh:

Leigh Collins
24th Aug 2003, 04:40
Speaking as someone who has lost the best part of 20 grand I whole heartedly agree with Clive Hughes and his book and never pay anything to any FTO that you cant afford to loose!!!!!!!!

The company I was training with, was a large school in Kent, it was CAA approved and NVQ approved, what could possibly could go wrong with such high levels of approval, with the oversight of two government branches, who both check the financial viability of the company!!!!!!

Please heed this advice, bitter personal experience proves if you don’t you will loose out.

Credit card payments do help this, but it is no guarantee.

At one time the FTO I work for was considering an escrow account. This is not as safe as you would think, as I know of a couple of pilots who did this for an apparent type rating on a HS125 for an Italian company, who was fictitious, they lost their money too!

My FTO certainly advocates pay as you go and the use of credit cards. It is beneficial for us as well as the students.


SO DO NOT PAY ANYTHING YOU CAN NOT AFFORD TO LOOSE, trust me!!!!!

spitfire747
26th Aug 2003, 14:58
Being someone who lost alot at a "reputable" school I would advise DO NOT DO IT.. Any school that wants payment up front as is not wishing to accept installments should be avoided.. saying that I did pay for my ATPL groundschool all in one go.. but that was at London Guildhall University.. and with my educational experience was sure that they would be in business for the following 8 months at least..

Be wary.. if you lose it you will NEVER get it back.

Spitty

watchout
26th Aug 2003, 17:44
I would be very careful about paying a certain main FTO in South West Spain any money up front. From what I´ve heard from some mates down there the place might not be open for very much longer.

FougaMagister
26th Aug 2003, 18:03
I agree with most of the posts here - I managed to go through all my (JAA modular) training with reputable FTOs without ever paying more than a token deposit up front; that was actually one of my discriminating criteria whenever choosing an FTO. Always keep them on their toes - and make sure they work hard to get the next cheque...

Cheers

Halfbaked_Boy
27th Aug 2003, 08:35
I have to say: I paid the £4,995 my Dad left me before he died up front for my flying training and have had no problems as of yet, but then again, there is the deal that if the school shuts down you can either have the money back or they will transfer your hours to the nearest flying school operating on the same branch...

I don't know whether any place you guys have come across does this, but I am quite content right now! :)

spitfire747
27th Aug 2003, 15:04
Can't stress enough.. JUST DON'T DO IT

if you do and you are unlucky enough to lose it.. then it could be the end to your career.

I lost it, didn't get it back, but helped out by the good guys out there in FL which meant i could keep my dream alive.

This is SIMPLE advice, please take it

Regards
Spitty

Hulk
27th Aug 2003, 16:43
if a school shuts down, you will probably not see your money back. Your file can be transfered to an other school, but your money will be lost in the bankrupt!Schools try to run until no money left. The money kept on a separated account, is in fact not real money, but a number in a computer.The money you have paid upfront is spent to maintain the school.The money the school makes is put on your separated account.
so, if the school does not make money, you will have to leave with no money even if you have a separated account.

that is the way a business works!

ecj
28th Aug 2003, 22:55
1. Pay as you go unless you are dealing with a blue chip company.

2. Use your credit card [not charge card] to make payments.

3. Do not to talked into payments in advance for a substantial discount.

4. The training world is littered with failed FTOs where the customer has lost out big time.

5. Be firm, and decline their kind offer. Choose a FTO which has been recommended to you and is not a fly by nite outfit`.

sk4644
17th Sep 2003, 04:12
Hi guys, I am re-opening this thread as I have not had much luck with the negotiations. I have paid my deposit of £1000, bearing in mind that this is for ground school, and the school in question want my remaining balance of £5228 before the course starts. This INCLUDES the CAA exam fees.

So I emailed them explaining my concerns and requesting a system whereby I could pay over time. They wrote back saying no. I am determined to pursue this as I can't believe that they need the exam fees upfront as well.

So I was basically wondering whether anyone has had any luck with this so that I can use it as a bit of a levering tool, not mentioning names of course! Just any details as to how they have negotiated the deal etc! Also, is there any legal footing I have to refuse payment upfront? I am reluctant to go elsewhere but I will if need be!

Thanks for the help,
sk

no sponsor
17th Sep 2003, 19:35
You've got some options, but I would want to know:

A) Was this made clear from the outset? If they told you about it, and have never hidden the fact from you, then what is the problem you have?

B) Was it in the contract you signed when you handed over the deposit?

If this has been sprung on you, then I would be suspicious, refuse to pay anymore, and ask for the money back. If you pay by a credit card, you can be protected from a school going bankrupt.

However, I would suggest you phone up the school and ask to speak to someone who is authorised to deal with this sort of query. The email you received might be from some young spotty oik who, first isn't authorised, and second, doesn't know what they are talking about.

If the school is reasonable, they will listen to your concerns, and come to a compromise. If not, then that tells you all you need to know. But, in my experience problems and issues are best sorted out by personal intervention, rather than emails. So, get your requests sorted out before you phone, know what you want, and be ready to offer a solution when you speak to whoever. They will probably listen.

Good Luck:ok:

interlink
18th Sep 2003, 17:41
I agree with Leigh Collins - The best bet is to pay any thing on a credit card - and don't be conned into paying extra commission for using it - If it is a good FTO they will happily take a credit card and still just charge you the advertised amount -

If not go somewhere else - there is plenty of competition out there

TheHustler
18th Sep 2003, 23:30
:cool:

I wouldnt worry so much about handing over the cash up front. When clive hughes referred to not doing so, he meant 50K for a Jaa Cpl/IR, not a PPL, I doubt you'd get to 'spread' the cost for a course thats only gonna last 4 weeks.
Anyway, surely you dont expect the flying school to let you start a PPL course without being paid for it first? thats like me driving off a forecourt in a brand new car and saying to the dealer " Hi, Ill pay you when i can" The dealer wont let you go anywhere unless he knows the cheque has cleared or he's gettting paid off the finance company in full the next day! same for all businesses and flight schools are no different!
You should count yourself lucky that SOME flying schools such as Bournemouth will even let you spread the cost in the first place, cause the Dont have to!
The best thing to do is research the best school, one theat has been esatablished for years, and then you know your money is safe!
PS. Those who have lost 20K etc with a flying school-serves you right for choosing a crap school and not doing your homework.
There are schools you could give £1million to up front and you know your moneys safe!!

bonjour

no sponsor
19th Sep 2003, 00:58
Actually, I paid for my PPL on account, and I settled at the end of each month. I always owed money to the school, and often took the liberty to extend even that generous credit time. My current club charges for the PPL when you get back into the club house after each lesson.

A and C
20th Sep 2003, 19:57
If you pay up front you are to stupid to be a pilot and I would not want you on my flightdeck !.

Brutal I know .......but look back over the years and see all the posts from the people who have lost money and if you cant see the writing on the wall then you deserve to get shafted.

sk4644
21st Sep 2003, 02:01
A and C, I totally agree with you and believe me, I do not want to pay up front. But after contacting the school in question, who have already had my deposit of £1000, and asking if we could arrange paying by installments, they have said no. They even want the CAA examination fees paid upfront.

What I am saying is that I feel this is unreasonable, albeit it is only 5 more grand as some others say but this is 1/6 of my budget and I certainly don't want to lose it. The school say they are well established and will not go bust but who on earth knows this?

What i would love to know is has anyone else managed to get them to accept installments? I would love to tell them to pi$$ off and go elsewhere but the course will be starting soon and I don't really feel this is an option as I believe that they will be the best place for me to do my groundschool.

I haven't mentioned the name of the school but I think it could be pretty obvious!! What's more, my Barclaycard balance doesn't go up to £5000 so I can't even pay with that!!

So do I keep hasseling them for a result then?!!
sk

QNH 1013
21st Sep 2003, 03:06
Simple. Pay £5000 minus (your current credit limit) into your barclaycard account and then your barclaycard will be in credit. Then use it to pay them. Warning, don't pay the whole £5000 into your barclaycard, pay as little as possible to ensure the payment goes through. You need part of the funding to be on (barclaycard) credit to get the protection.
Then pay the balance off with the remaining part of the £5k before the due date, and hey presto !, no credit charges.

Remember, experience is proportional to the amount of money you have lost. Don't learn the hard way.

Afterthought: Even simpler would be to ring Barclaycard and ask for your credit limit to be raised to £5000. However, don't tell them its to get the protection of the Consumer Credit Act.

sally at pprune
21st Sep 2003, 03:14
I think the best advice is take your business elsewhere. However, assuming your deposit is non-refundable, you’re probably going to just lump it. The lesson for the future is, as has already been said, do not pay up front, but if you have no alternative do so by credit card.

It is unreasonable practice. The car analogy is not valid as a car is not delivered over a 6 month period. Obviously there is a potential risk to you, but extra cost even if your money is safe. They should go to a bank if they need working capital, not borrow from their customers.

There are lots of rumours about the 2 biggest flight schools being up for sale. If you are referring to one of these, it is even more worrying. However, as both are owned by big corporations I’d think it unlikely that their parent companies would let them go bust even if they failed to find buyers. They would just liquidate them if they were determined to exit the scene.

TheHustler
21st Sep 2003, 04:00
Hello, Well reading the fact that you sound very sceptical about handing over money then your bestbet is to ask for your deposit back, if you can get it, or just go and become a doctor or a lawyer instead? Its obvious you are too worried about your money! become an accountant!
Well, if you want to get your money back and go to another school, your gonna have the same dilemma all over again!

So what takes 6 months the sally? I thought you could do a PPL in 4 Weeks? Groundscholl and all? Are you referring to the flying school for "retards" ?

bonjour

Yes go on...your gonna say im a retard too for not being able to spell "groundschool"!

Yes i did a PPL at retard school too!

DOH!

sk4644
21st Sep 2003, 05:22
It's not that i am too worried about my money Hustler, but read all of the responses above and they all say do not pay up front. So whilst it is only a comparibly small amountwhen looking at integrated courses, it is still enough to make me take heed. My point was that if the school do not let me pay in installments then how can anyone follow the above advice? Hustler said I am going to have the same dilemma at any school I go to so where is the alternative?

As Sally said, there are plenty of rumours about 2 well known schools up for sale and I think is another thing for anyone to consider. QNH 1013: Cheers, that is gonna have to be my next step methinks!
SK

sally at pprune
23rd Sep 2003, 05:20
The Hustler

This thread was opened by missnellpell aka sk4644. The question concerned a "residential groundschool" costing over £5,500. There was no mention of a PPL.

Now, I might be wrong, but I'd bet on that being a residential ATPL goundschool with xATS. That lasts a little over 6 months.

BTW, not all schools rip you off in this manner. Hindsight is great, but it is worth shopping around before paying the deposit. I've been able to avoid handing loads of cash over to schools in advance and managed to train with excellent schools so far

sk4644
23rd Sep 2003, 06:42
Yep, Sally is correct, that's the trouble when my boyfriend and I use the same computer!! Never look to see what I am signed in as!! I must say that I thought it wouldn't be a problem to pay in installments as I felt that this must be a regular request from most students. Was very wrong and at least I have learnt now! I was hoping to hear from others who had managed to negotiate with this school but I guess I am just gonna have to pay!
Cheers for the replies

strafer
29th Sep 2003, 21:33
There are ways and means of checking out (UK) companies before you give them money. Eg, www.companieshouse.gov.uk will give you free information on whether companies filed their last accounts properly (a good indicator as to whether they're experiencing financial difficulties) and information on whether their directors have ever been in trouble (try Terry Venables as an example). There are other agencies (perhaps someone else knows contact info?) who can perform further checks for a fee, although it will certainly be a lot less than you stand to lose.


Oh and BTW - don't pay up front!

onelife
22nd Feb 2006, 16:21
Am hoping to start the Integrated Course at Cabair this summer and have been offered two payment options. One option is to pay for the course upfront and benefit from a £2400 discount. I have heard that you should never pay up front in case the FTO goes into liquidation, but would like to know if its worth it if the cash is available?
Thanks for any help.
Onelife

hedges81
22nd Feb 2006, 16:27
Think about how much interest the money will earn if you put it in a high interest account and hold it back as late as possible.

Or, think about the interest u will pay if ur taking out a loan for the full amount of the course right at the start, rather than borrowing the money in stages.
It may well work out that you dont actually save anything by paying upfront, Cabairs accountants aren´t stupid!

bfato
22nd Feb 2006, 16:29
If they go under and you lose your money, could you afford to pay again to train somewhere else?

No? Then don't pay up front.

Yes? Could you lend me some money please.

A320rider
22nd Feb 2006, 17:31
dont pay money upfront,...
I lost money too, not too much, but I suggest you an escrow account or pay little by little.

stay away from the usual" if you pay now, you have 10% discount".

you can save 2400 pounds or lose all your money,don't take this option.

this is the big advantage of the modular training.

scroggs
7th Feb 2007, 13:27
On the subject of payment, I would like to quote the advice of our own Pprune Towers in a very similar thread from a couple of years ago:

Most basic advice of all for any foreign training.


Never pay up front.

Never pay up front in travelers cheques

Never pay up front by transfer to a bank in a third country or offshore.

Never pay up front.

Never pay up front to gain a supposed 'discount.'

Never go to a school that claims credit cards can only be used for minor ancillary items like charts.

Every single one of these ploys effectively strips you of basic rights and makes you a prisoner of that school.

If you have problems with the school, it's equipment, accommodation or any other part of the package you are trapped in a foreign country without any effective short term recourse or bargaining tool.

This warning will appear again on certain threads in the future. We make no apologies in forcefully educating wannabes.

Think about this: If the school is any good and it is in an aviation friendly, fine weather part of the world it must have a constant throughput of students. What possible need is there then for large, instant chunks of money surging into the cashflow. It also raises the question of why certain establishments insist on such payment methods especially when paid in a way which bypasses both the RICO and Money Laundering legislation the rest of us have to face when paying for goods and services in the States.

Scroggs

MOCA
11th Feb 2007, 01:53
To put it in perspective most flying schools are businesses and the primary point of starting a business is to make money - the service the business provides is usually secondary as most businesses have to report to shareholder(s) who want a return on their investment.
To most businesses cashflow is vital and therefore they like cash upfront because it allows them to plan their business, forecast for the future and pay their overheads - the largest of these (usually) are salaries.
Flying Schools offer pre pay packages to get the money in: for the student there can be many advantages in taking up one of these packages, principally it will be cheaper.
However, there can be disadvantages too, for example if you are not happy with the service you are getting, or you want to go somewhere else (etc), you are in a weak position as they have your money and you will find it difficult to get your cash back.
Obviously if the school goes bust then you will probably never see any of it again - this clearly would not be the case if you paid by the hour.
So you have a choice - either you want to save money or you want the flexibility to be able to go somewhere else if you're not satisfied. (And this goes for all flying schools, not just those in Florida).
Personally, I have a JAA ME CPL and an FAA ME/I. I have been to fly in Florida several times, however not with OBA (yet). I have both paid up front for courses and also paid per hour.
You must make your decision based on your financial circumstances and your desire for flexibility, having read all the advice on here. However be aware that there will be many unforseen extras that crop up and flying usually costs more than you expect - for many reasons. So if you decide to pay up front make sure you have access to extra cash to cover any possibility!!!

chrisbl
11th Feb 2007, 17:09
The appeal of paying up front is greatest for those for whom money is tight and the "discount" compared with pay as you go looks appealing.
The risks are obvious and the risks of giving foreigners and foreign businesses money up front are multiplied many times over.
The time in business issues needs careful review. There have been many instances where a business has gone bust and the previous owner has bought the assets back off the receiver and set up again under the same name but with a trail of creditors getting nothing. These phoenix businesses rise from the ashes of the old business and quite often go bust and the cycle gets repeated. And why not, going bust is often a good way of starting with a clean sheet no matter who gets hurt.
The need to take money up front is because the business owner and or the bank are not prepared to put enough money in the business in the first place. And why is that - perhaps because they dont want to lose it or their house!
Many FTO don't own their aircraft, they are leased so there is no collateral in them to borrow money with. Likewise any premises are also likely to be rented so no collateral there either.
So you can see that starting a FTO can be a relatively cheap thing to do especially if most of the working capital is provided by the future customers.
This is Ok as long as things are going OK and the business is growing. Once the growth stops or even falls then watch out, the collapse can be quite sudden.
To see this you only have to look at something like the Fairpak hamper scandal that happened here last year. The parent company were robbing Peter to pay Paul so to speak and when the time came to meet its obligations it could not.
So my take on paying up front is DONT unless you can afford to lose the money. If you can afford to lose that sort of money, you dont need the discount so dont need to pay up front. The other issue with paying upfront is that even if the FTO is sound, you lose control over your money.

Remember, it is not the price you need to worry about but the cost.

gcolyer
11th Feb 2007, 17:37
chrisbl
The need to take money up front is because the business owner and or the bank are not prepared to put enough money in the business in the first place.


Thats a bit of a sweeping statement don't you think?

If this is the case with OBA, then how do you explain the nice new shiny Liberty fleet?

And you can't harp on about leaseing them as OBA purchased them.

http://www.libertyaircraft.com/airplane-news-center/news5.php

If any FTO needs money as bad as chrisbl's sweeping statement i don't think they would be buying 35 new aircraft.

scroggs
11th Feb 2007, 19:47
The reasons for any business requiring payment up front are many and varied - and irrelevent to the point that anyone who pays up front for anything is vulnerable to the failure of that business. That's perhaps neither here nor there when you're buying something for a few quid, but when you're spending several tens of thousands of pounds, you owe it to yourselves to protect that money. After all, could you afford to finance your ATPL training twice?

It doesn't matter how wonderful you think your chosen school is; any business - particularly those which have high recurring costs, such as flying schools - are extremely vulnerable to problems with cash flow. Cash flow is totally dependent on demand, and demand is a variable affected by all sorts of things, most of which are outside the school's control.

There are various ways you can protect your cash, and they've all been discussed before: escrow accounts, paying by credit card, paying at weekly or monthly intervals and so on. All of these methods reduce your exposure to financial risk. The school that asks you to pay up front in return for some kind of discount (and many schools do this) do so to help their cash flow, and you must understand that your risk is much increased by taking this option. You may well be lucky - as are the vast majority of students - but you may not. There is a long and distinguished list of failed flying training schools, some with impeccable reputations right up to the time they closed their doors. In every case, significant numbers of wannabes lost money. Some of them lost their entire training budget having never flown at all. As one of many creditors, and, as a customer, you are at the bottom of the creditor list and you stand little or no chance of ever getting any of your money back. Don't believe me? Ask a lawyer. Or do a search on some of the schools already mentioned that have failed; read the stories of those left high and dry with a £50,000 loan to pay back and no chance of getting another one to pay for the training they didn't get. They are heartbreaking. Years later, there are still those who live in the forlorn hope that they can retrieve something from the mess. They might, but it won't be their cash!

It is up to you whether you wish to take this risk, but you have to understand what the risk is - and understand that's it's real, not theoretical. Sod the schools, look after yourselves first.
Scroggs

chrisbl
11th Feb 2007, 21:39
Glycol said:

"If any FTO needs money as bad as chrisbl's sweeping statement i don't think they would be buying 35 new aircraft."


I was not talking about OBA specifically, but If they are actually buying the aircraft themselves then they will be mortgaged to the person lending the money. I wonder how much equity OBA will actually have in the aircraft.

The Libery website also includes the following financing details:

Flight School Leaseback plans – for Flight Schools and Lessors/Investors
Commercial Flight School Fleet Financing plans

Outright purchase is unlikely - nice bit of spin though

scroggs
12th Feb 2007, 07:42
One's conclusion is wrong. Obvioulsy there will be good and bad FTO's just like in any other business. If you feel you need to expose the criticisms and praise for schools then you should also expose the criticism of individuals (not just staff or owners of FTO's). Some people are proffesional complainers and unjustly give a bad rap. The FTO has to suffer the wrath of this whilst PPrune protects those type of individuals. Yet you feel it is ok to expose the praise of individuals (not just staff or owners of FTO's). How fair is this??

I overlooked this point in my earlier replies.

Businesses are legitimate subjects for discussion here. Individuals are not. A business must sell itself; it must gain the confidence of its potential customers. It is perfectly reasonable for those potential customers to discuss that business with those who have already used the services of that business. Inevitably, some will have been dissatisfied with the service they received; that's life. After reading - and, where necessary, questioning - their stories, it's up to you to decide whether they were the exception or the rule in the way they were served. If you decide that the individual was wholly or in part responsible for their own problems, you are entitled to conclude that, but it's not acceptable to launch into a flame war to say so! It's even less acceptable (but highly revealing) for a business to make emotional rants about its customers via a bulletin board! Calm, rational explanation will win every time. There have been many examples of both approaches here on Pprune.

Remember, play the ball not the man.

Scroggs

gcolyer
12th Feb 2007, 08:07
Scroggs
Remember, play the ball not the man.


Very True. Sometimes a few words say million words.

bluepeely
6th Mar 2007, 18:52
Just been watching watchdog about a school in Scotland thats folded and slapped a few folk for money, poor sods. It was Flight Academy Scotland flying from Cumbernauld airport. I know its only really for private flying but still backs up the arguement about paying up front.:uhoh:

expedite08
7th Mar 2007, 21:12
DONT PAY UP FRONT!! SIMPLE
Where I am hour building, I have been refused my money back from the place as im unhappy with the state of the aircraft. Fortunatly ive only got a little bit left to 'burn off' before Im out of the sticky situation.

Ive learnt, not as hard as some but ive learnt!!

Cheers,

Expedite :ok:

blobber
10th Mar 2007, 23:13
Yep, the small discount you get for paying up front isn't worth i. Be clever with your own money. I know of people who have payed upfront and then decide after being clearly advised that there are no refunds, that they want their money back. I'm sorry but you have made a serious f**k up and dont really deserve any back if this is the case. So be careful.

Keygrip
11th Mar 2007, 01:11
Granted, it is extraordinarily unusual event (even in this hideous industry) but I know of one guy who paid US$80,000 to his chosen training provider at 4pm one evening.

The school never re-opened.

2close
11th Mar 2007, 03:39
Reading of these tales of woe I feel that, in an industry as strictly regulated as aviation, the regulator has a moral duty to protect students.

Taking the UK as an example, the CAA licence Air Transport Operators under the ATOL bonding scheme where (very generally speaking) any company wishing to operate a commercial air transport operation has to pay a bond into a fund which is then used to repatriate holiday makers if the company goes belly up.

It should not be without the wit of man to have a similar bonding scheme that is part of the licencing / registration process for any company wishing to operate a Flight Training Organisation, be it Private or Professionally orientated, and that bond be sized appropriately to the scale and complexity of the operation, e.g. (and these are figures plucked out of the air) a small flying school with 2 x C-152s that is hardly ever going to have more than a dozen students has a bond of £ 30K whereas a larger FTO with 50 x CPL/IR students has a bond of £ 500,000.

Of course, this places an additional financial burden upon the school but anyone entering into a business venture with genuine intent would include the bond in the business plan they took to the bank.

But more importantly, the prospective student can rest easy in the knowledge that, should the company go bust he or she will get some of their money back, if not all.

Just a thought.

I'll fetch me coat.

2close