crispn
16th Apr 2005, 14:36
First post so don't flame me!
Does anyone know where I can get hold of the actual departure time of TOM292 from Schiphol to Coventry on 6th April?
The reason I'm asking is that I know the flight departed 0915GMT (i.e. 1015 local) but Thomsonfly are adamant that it departed 0815GMT. I think they've got their knickers in a twist. I need evidence of the actuals as I can claim on insurance if the delay exceeds 12 hours (from the cancelled TOM296 due out 5th April 21:55 local) to the actual 10:15 local the next day.
I'm getting very frustrated by Thomsonfly Customer relations as they just keep insisting the actual dep was 0815GMT despite having photographic evidence to the contrary.
Thanks in advance.
Does anyone know where I can get hold of the actual departure time of TOM292 from Schiphol to Coventry on 6th April?
The reason I'm asking is that I know the flight departed 0915GMT (i.e. 1015 local) but Thomsonfly are adamant that it departed 0815GMT. I think they've got their knickers in a twist. I need evidence of the actuals as I can claim on insurance if the delay exceeds 12 hours (from the cancelled TOM296 due out 5th April 21:55 local) to the actual 10:15 local the next day.
I'm getting very frustrated by Thomsonfly Customer relations as they just keep insisting the actual dep was 0815GMT despite having photographic evidence to the contrary.
Thanks in advance.