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-   -   British Airways-2 (https://www.pprune.org/airlines-airports-routes/637467-british-airways-2-a.html)

inOban 24th Feb 2022 15:24

Shouldn't this be an IAG project, or would that make it even worse?

davidjohnson6 24th Feb 2022 15:46

Changing the scope of an IT migration from just BA to all of IAG makes the task significantly harder, but in the long term is the right thing to do - the CEO will likely salivate over all the potential long term "synergies" that can be achieved (job cuts to you and me)
That said, France and Germany are raising the question with the EU about BA being a non-EU carrier and what IAG should do about it - this is a strategic question of much greater urgency to a CEO than IT system re-engineering

DaveReidUK 24th Feb 2022 16:06


Originally Posted by Asturias56 (Post 11189538)
"it gets tricky when you have multiple older platforms running in ways which are business critical and so there's a high risk of disruption in any move. With legacy IT over decades it's a nightmare of different coding and operating systems."

Mrs A manged the transfer of a vast set of data bases etc from a household name in the UK to the USA 10+ years ago . It was a nightmare - every time they started the move (which had to be done over long weekends as it was active in normal business hours) they found another "legacy" - some dating back to the late 1950's - chugging away below layers of new code. Planned at 3 months, actually took 30. One issue was identifying all the various data base entries for the same person under filed under different codes - Asturias56, 56ASturias, Snr Asturias, Mr & Mrs Asturias - and that's before you get to addresses and then different products and accounts.........

I remember reading somewhere that a surprising proportion of worldwide IT expenditure (can't recall the exact %) is spent on migration projects.

PAXboy 24th Feb 2022 17:13

A good friend of mine is a senior manager of software developers and support staff. About five years ago, a small company recruited him to migrate them from legacy systems to bring them up to date, After two years of struggling to get them to agree to what was needed - they still clung to the old systems. There was proof that they could save money and do much better on the small things that did migrate. Eventually, he realised they were not going to bite the bullet and left for another company. His pals have had similar experiences.

In the mid-1990s, when I was in telecommunications, I was working a contract for a large and well known UK high street company. The IT Director reported to the CEO which was good as we thought they took us seriously. Then the CIO was told to report to the finance director - who reported to the CEO. Effectively, demoting the whole IT department becuase the CEO thought that IT was all about money. What we did was ensure that every item was tracked from manufacture overseas through to ownership and guarantees.

In my view, most managers just do not understand IT and, therefore they ignore it. Hoping that the problem will errupt on the next man (it's always a man) who takes the hot seat.

jdcg 25th Feb 2022 10:53

Russia flight ban
 
With BA now banned from Russian airspace, how will they route to Beijing, Tokyo etc?

BA318 25th Feb 2022 11:20


Originally Posted by jdcg (Post 11190104)
With BA now banned from Russian airspace, how will they route to Beijing, Tokyo etc?

at the moment they don’t fly to Beijing or Seoul. Tokyo route is cancelled and I guess passengers can go on the JAL flight which has a BA codeshare.

Skipness One Foxtrot 25th Feb 2022 18:23

It's happened again, app and website down, aircraft stuck on stand, global IT breakdown at BA. The whole operation will now slowly grind to a halt.
Again

Spanish eyes 25th Feb 2022 18:31

Russian cyber attack?

eu01 25th Feb 2022 18:33


Originally Posted by Skipness One Foxtrot (Post 11190391)
It's happened again, app and website down, aircraft stuck on stand, global IT breakdown at BA. The whole operation will now slowly grind to a halt.
Again

What if it is NOT a coincidence, it could well be a cyber attack this time.

BA318 25th Feb 2022 19:31


Originally Posted by eu01 (Post 11190395)
What if it is NOT a coincidence, it could well be a cyber attack this time.

Russia wouldn’t need to bother. It’s an open fact that BA’s IT goes down on at least a weekly basis at the moment.

Downwind_Left 25th Feb 2022 20:10


Originally Posted by BA318 (Post 11190438)
Russia wouldn’t need to bother. It’s an open fact that BA’s IT goes down on at least a weekly basis at the moment.

That’s not a fact though is it? BA have had a few IT issues recently, but the IT going down at least on a weekly basis. Sounds dramatic, but hardly credible as a statement.

BA318 25th Feb 2022 21:26


Originally Posted by Downwind_Left (Post 11190473)
That’s not a fact though is it? BA have had a few IT issues recently, but the IT going down at least on a weekly basis. Sounds dramatic, but hardly credible as a statement.

check out Flyertalk. There are threads there on it. It went down on Tuesday and at least there were reports the week before of the website not working for a period and the week before that. If you prefer I’ll say it at least has had monthly issues with its IT either website going down, app not working or the Fly system going down.

AirportPlanner1 25th Feb 2022 22:31

There are definitely glitches on Avios. If you press search again you get combinations of your previous destination or previous dates.

davidjohnson6 25th Feb 2022 22:39

https://www.bbc.co.uk/news/business-60533275
"It is understood the system issues are not a result of any cyber attack."
All A320-family flights out of LHR between 6am and 11:59am cancelled.. 85 round trip flights all with EU261 liability

DaveReidUK 26th Feb 2022 06:52


Originally Posted by davidjohnson6 (Post 11190576)
https://www.bbc.co.uk/news/business-60533275
"It is understood the system issues are not a result of any cyber attack."
All A320-family flights out of LHR between 6am and 11:59am cancelled.. 85 round trip flights all with EU261 liability

That number sounds a bit high - there are usually about 50-55 such departures pre-midday on a Saturday.

Dannyboy39 26th Feb 2022 07:28

When are BAW ever going to get a grip of their antiquated IT systems?

DaveReidUK 26th Feb 2022 07:59


Originally Posted by DaveReidUK (Post 11190705)
That number sounds a bit high - there are usually about 50-55 such departures pre-midday on a Saturday.

Not just departures, it looks like inbounds are being cancelled too. Nightstoppers, including those at BCN, FCO, ZRH and PRG, all appear to be stranded at those airports.

Alteagod 26th Feb 2022 17:35

I dont think Fly ever worked since the got rid of PRS. It was an old system but seemed stable.

Chris2303 26th Feb 2022 22:14


Originally Posted by davidjohnson6 (Post 11190576)
85 round trip flights all with EU261 liability

I thought Britain had left the EU?

Skipness One Foxtrot 26th Feb 2022 22:27

The legislation remains in place until revoked and/or replaced.


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