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HandsomeHarry 29th Feb 2024 17:30


Originally Posted by AP1995 (Post 11606346)
I doubt BA business passengers want to experience that either, but here we are

True, however the BA passengers will then board the aircraft in an orderly manner without every passenger being subject to making sure even the smallest of cabin bags meets the ridiculously small cabin bag requirements.

The BA passengers will then enjoy a pleasant experience onboard the aircraft to their destination with customer service fitting of a reputable carrier.

There is no way to dress up this agreement, it’s going to be a disaster for TUI and their reputation. Customer complaints will be through the roof.

As I previously posted, Ryanair are good at what they do, they provide low cost safe flights, they are very good at that.

However, they care not about the customer experience.

Cazza_fly 29th Feb 2024 20:09


Originally Posted by HandsomeHarry (Post 11606411)
True, however the BA passengers will then board the aircraft in an orderly manner without every passenger being subject to making sure even the smallest of cabin bags meets the ridiculously small cabin bag requirements.

The BA passengers will then enjoy a pleasant experience onboard the aircraft to their destination with customer service fitting of a reputable carrier.

There is no way to dress up this agreement, it’s going to be a disaster for TUI and their reputation. Customer complaints will be through the roof.

As I previously posted, Ryanair are good at what they do, they provide low cost safe flights, they are very good at that.

However, they care not about the customer experience.

Yet again you are missing the point entirely. Its not a secret and the passengers turn up to the airport to just find put they are flying with Ryanair. They see it / are told as part of the booking process. This IS NOT on behelf of TUI Airways, but is just a TUI travel agent booking using Ryanair (like the have in the past among many other airlines) as part of the travel itinerary. However, theres no point in keeping explaining as clearly for some reason you have a grudge against Ryanair.

OzzyOzBorn 29th Feb 2024 21:59


True, however the BA passengers will then board the aircraft in an orderly manner without every passenger being subject to making sure even the smallest of cabin bags meets the ridiculously small cabin bag requirements.
They will. And the fare they pay will reflect that they're flying with a network carrier, not a no-frills airline. You get the product you pay for.

davidjpowell 1st Mar 2024 06:11


Originally Posted by AVGEEK7812 (Post 11606396)
Sorry but comments like this crack me up. Its only been 10 days not weeks.

Do u honestly think that its a small job whats happened to TUIF? Obviously its more than a ‘little broken’.

Well yes. I thought the designed in weak points easily changed would have given way.

While Tui may have lots of planes, they don't have many 787's sitting around spare...

Wurzel72 1st Mar 2024 08:40


Originally Posted by HandsomeHarry (Post 11606311)
Anyone who thinks this Ryanair deal will be a success is sadly mistaken.

I was in Terminal 3 at MAN today travelling with BA to LHR and the whole departure lounge is carnage with groups of Ryanair passengers everywhere.

100% not the ambience that TUI package holiday customers will want to experience. Was rather unpleasant to be honest.


It will be a success because TUI will now be able to offer Holidays using Ryanair Flights from Regional Airports where they dont even fly from or to.without having to utilise their own aircraft all the time.
I work in IT in Travel Industry and believe me all OTAs have been trying to get Ryanair content for years by whatever means. The fact Love Holidays, Kiwi and On the Beach have also just agreed terms with Ryanair will now give TUI the option to compete and offer Holidays to same Destinations as them

L66MBD 1st Mar 2024 10:52


Originally Posted by HandsomeHarry (Post 11606411)
True, however the BA passengers will then board the aircraft in an orderly manner without every passenger being subject to making sure even the smallest of cabin bags meets the ridiculously small cabin bag requirements.

The BA passengers will then enjoy a pleasant experience onboard the aircraft to their destination with customer service fitting of a reputable carrier.

There is no way to dress up this agreement, it’s going to be a disaster for TUI and their reputation. Customer complaints will be through the roof.

As I previously posted, Ryanair are good at what they do, they provide low cost safe flights, they are very good at that.

However, they care not about the customer experience.

In my experience the boarding experience is virtually identical regardless of carrier or airport. Do you also have the same Aldi vs Tesco perception i wonder?

FRatSTN 1st Mar 2024 14:34


Originally Posted by L66MBD (Post 11606853)
In my experience the boarding experience is virtually identical regardless of carrier or airport. Do you also have the same Aldi vs Tesco perception i wonder?

That I'd have to disagree with. For me the boarding experience is something that differentiates the ULCCs more than anything else these days. Ryanair will start priority boarding 15-20 mins before the aircraft is even ready and for that period you're stood in a narrow linkbride/corridor or worse still outside in the cold/rain. I've worked out at STN that at any one time there must be at least 1,500 pax stood between boarding gate and aircraft in busy periods. For Ryanair they have no care other than enabling an on time departure, but for the airport that's 1,500 pax that could be spending money in the Terminal and for the passenger it's generally unpleasant. Unfortunately in STN's case the Terminal building is so capacity constrained at peak times that it's a god send Ryanair start the boarding process so early.

SWBKCB 1st Mar 2024 15:31


Originally Posted by FRatSTN (Post 11606983)
That I'd have to disagree with. For me the boarding experience is something that differentiates the ULCCs more than anything else these days. Ryanair will start priority boarding 15-20 mins before the aircraft is even ready and for that period you're stood in a narrow linkbride/corridor or worse still outside in the cold/rain. I've worked out at STN that at any one time there must be at least 1,500 pax stood between boarding gate and aircraft in busy periods. For Ryanair they have no care other than enabling an on time departure, but for the airport that's 1,500 pax that could be spending money in the Terminal and for the passenger it's generally unpleasant. Unfortunately in STN's case the Terminal building is so capacity constrained at peak times that it's a god send Ryanair start the boarding process so early.

So the question is how typical is Stansted?

And is this TUI/Ryanair agreement just for the UK, or across the other countries TUI operate out of as well?

Livman2000 1st Mar 2024 18:04


Originally Posted by Cazza_fly (Post 11606469)
Yet again you are missing the point entirely. Its not a secret and the passengers turn up to the airport to just find put they are flying with Ryanair. They see it / are told as part of the booking process. This IS NOT on behelf of TUI Airways, but is just a TUI travel agent booking using Ryanair (like the have in the past among many other airlines) as part of the travel itinerary. However, theres no point in keeping explaining as clearly for some reason you have a grudge against Ryanair.

Exactly this. When I last booked to fly with TUI online from Manchester to Cancun in 2019, we were given the choice of TUI or Thomas Cook flights. A few years previous, I remember being in a Liverpool branch of Thomas Cook when a family behind were booking a holiday to Spain. They chose flights from Liverpool and were told by travel agent that Thomas Cook flights from Liverpool are operated by easyJet and if this would be ok. So people are given a choice at the time of booking.

Matt995 1st Mar 2024 23:46

Summer Aircraft 2024
 
TUI appear to have now removed the 180 seater A320's from the summer timetable for Birmingham and East Midlands, and replaced them with 189 seater B737s, so presumable these will be the Fly 4 B738's

Birmingham summer base, now appears to be 1 B789, 1 B788, 2 B7M8's, and 8 B738's (6 of TUI, 2 of Fly4)

East Midlands summer base, appears to be 1 B7M8, 5 B738's, (3 of TUI, 2 of Fly4)

AVGEEK7812 2nd Mar 2024 06:28


Originally Posted by davidjpowell (Post 11606651)
Well yes. I thought the designed in weak points easily changed would have given way.

While Tui may have lots of planes, they don't have many 787's sitting around spare...

Id say your the only one that thought its easily changed. Im sure spare TUI 787 arent laying around easy.

Theres nothing they can do there. TUIF is badly damaged so theyd have to lease in or something.

ClearedToNowhere 2nd Mar 2024 09:33

TUI have Norse UK operating their Cancun and Barbados flights this weekend out of LGW.

OltonPete 2nd Mar 2024 09:44

787's
 

Originally Posted by davidjpowell (Post 11606651)
Well yes. I thought the designed in weak points easily changed would have given way.

While Tui may have lots of planes, they don't have many 787's sitting around spare...

Don't be so sure. 3 x 787's sat all day on the 80's at BHX on Monday and never moved, obviously one was damaged so you can't count that but again a 789 has been on the ground 27 hours now at BHX although it is departing shortly. I suggest the scheduling department has not had its finest winter with the 787 fleet.

The Monday scenario happened quite a few times over the winter period as did the Friday one. I know BHX was originally scheduled ton have both Sal flights Monday and Friday due to be the 788 and in the end the whole season was operated by the MAX, which I am sure disrupted their plans. The Sal has done well this winter so whether it was operational or just not enough pax to bridge the gap from 189 to 300, I can't be sure

Pete

Matt995 2nd Mar 2024 16:57

787's
 
G-TUIA B788 currently on route back to Manchester from Taipei after 6 weeks of heavy maintenance

azz767 2nd Mar 2024 17:13


Originally Posted by Matt995 (Post 11607672)
G-TUIA B788 currently on route back to Manchester from Taipei after 6 weeks of heavy maintenance

Hope it’s had a spruce up externally as well whilst it’s been out there. All the 8’s in particular have looked tired for a number of years

Livman2000 2nd Mar 2024 22:42

G-TUIM has flown to Amman for maintenance. Hopefully G-TUIA is looking fresh from repaint.

mdk31 3rd Mar 2024 06:27


Originally Posted by azz767 (Post 11607684)
Hope it’s had a spruce up externally as well whilst it’s been out there. All the 8’s in particular have looked tired for a number of years

Saw it land via a live stream at Manchester- doesnt look like its had a repaint unfortunately

Sean North 7th Mar 2024 22:57

I predict TUI-Ryanair will lead to lots of complaints. Even if customers know the flights are with a different airline, when the s**t hits the fan and something goes wrong, people will start searching for the TUI logo on a staff shirt.

The staff member will be unable to help as the flight would be entirely the remit of Ryanair. The poor customers will be directed from pillar to post and inevitably reduced to calling a number. You will have customers expecting the same TUI experience they know and will be disappointed when it doesn’t come true.

Or course, most will all go to plan and things won’t go wrong. But all you need is a minority and some sad faces in the Daily Mail to wreck your reputation further. I can imagine the stories:

“NHS heroes book family holiday package with TUI. Ryanair cancelled their flights and TUI hasn’t found new ones. Holiday cancelled and the children are so upset. We will never book through TUI again.”

At least with TUI flights operated by a third party the overall responsibility and organisation of that flight remains with TUI, and TUI will be the ones arranging a flight and scheduling possible replacements; they won’t be relying on a third party to do it who might not want to do it.

double-oscar 8th Mar 2024 09:29

As you say, most Ryanair flights operate as advertised and hopefully customers expectations will be met. If there is a problem with a Ryanair flight I would only expect a few TUI passengers to be affected and providing TUI have the proper customer support the situation can be managed. The problem might arise where there is a significant disruption to the flying program and lots of flights are cancelled when TUI, if they don’t have sufficient resources in place, might struggle in meeting customers expectations.

ATNotts 8th Mar 2024 09:45

I don't think that the TUI / Ryanair tie up is necessarily aimed at the families market, but instead allows TUI to compete more successfully as an online travel agent knitting together a Ryanair seat with a hotel that TUI has used its buying power to secure a better deal to destinations where there isn't a large TUI conventional package tour presence. This essentially helps TUI compete with the "Love Holidays" kind of operations for weekend breakers.

The "NHS hero" family is far more likely to prefer the fortnight at a TUI all-inclusive resort that will probably be offered more competitively on an inhouse TUI organised / flown flight.

MARKEYD 8th Mar 2024 14:43

Doesn’t seem to be TUI finest last few weeks with B787 G-TUIF In Birmingham and now G-TUIJ stuck in BGI as apparently was struck by an ambilift just before departure back to LGW

P330 10th Mar 2024 08:05

Anyone know what happened to TUIA in Cancun yesterday?

Wycombe 10th Mar 2024 08:52


Originally Posted by MARKEYD (Post 11611517)
Doesn’t seem to be TUI finest last few weeks with B787 G-TUIF In Birmingham and now G-TUIJ stuck in BGI as apparently was struck by an ambilift just before departure back to LGW

Noted TUIJ making her way back across the Atlantic to LGW during the day yesterday so whatever happened can't have been too serious.

pabely 10th Mar 2024 12:59

Norse 789 running BY60 to BGI currently, as it did yesterday.

Sean North 10th Mar 2024 17:13

Every Summer TUI struggle with widebodies. It makes their decision to leave one sitting in the sunshine even more staggering

Matt995 10th Mar 2024 18:26

TUI Summer 2024 Fleet Allocation
 
TUI Fleet Allocation for Summer 2024 (based on high season August 2024):-


Belfast 1 x A320 Avion Express Malta

Birmingham 1 x B789 TUI Airways, 1 x B788 TUI Airways, 2 x B7M8 TUI Airways, 6 x B738 TUI Airways, 2 x B738 Fly4 Airlines

Bournemouth 2 x B738 TUI Airways

Bristol 6 x B7M8 TUI Airways

Cardiff 2 x B738 TUI Airways, 1 x A320 Avion Express Malta

Dublin 2 x A320 Avion Express Malta

East Midlands 2 x B7M8 TUI Airways, 2 x B738 TUI Airways, 2 x B738 Fly4 Airlines

Exeter 1 x B738 TUI Airways

Gatwick 2 x B789 TUI Airways, 3 x B788 TUI Airways, 3 x B7M8 TUI Airways, 1 x B7M8 Ascend Airways, 4 x B738 TUI Airways, 1 x B738 Ascend Airways, 2 x A320 Titan Airways

Glasgow 4 x B7M8 TUI Airways, 1 x B788 TUI Airways (Wed to Mon)

Luton 1 x B738 TUI Airways

Manchester 2 x B789 TUI Airways, 1 x B789 TUI Fly Nordic, 2 x B788 TUI Airways, 1 x B788 TUI Airways (Tue to Thu), 4 x B7M8 TUI Airways, 3 x B7M8 Smart Lynx Malta, 6 x B738 TUI Airways

Newcastle 1 x B788 TUI Airways (Fri to Wed), 3 x B7M8 TUI Airways, 2 x B738 TUI Airways

Norwich 1 x B738 Air Explorer

Stansted 2 x B738 TUI Airways

P330 11th Mar 2024 09:59


Originally Posted by P330 (Post 11612519)
Anyone know what happened to TUIA in Cancun yesterday?

Well whatever is wrong with it, it remains in CUN today. Passengers stayed in local hotels on Saturday night and bussed to the airport on Sunday for a second-go.. This also failed, leading to passengers going to a hotel again for a second night.


RudderTrimZero 11th Mar 2024 10:05

The older 787s are a curse. They really are.

Smudge's Lot 11th Mar 2024 16:09

There is no longer one sitting in the desert
As far as I known, it has now been de-registered and no longer TUI "property"

SWBKCB 11th Mar 2024 16:40

Doesn't appear to have been ever officially registered

P330 11th Mar 2024 17:01


Originally Posted by RudderTrimZero (Post 11613150)
The older 787s are a curse. They really are.

A Privilege 772 seems to be running to CUN from LGW yesterday/today. Not sure if that is a rescue for IA or covering a LGW tech too.

jethro15 11th Mar 2024 17:20

Re Matt995 post 1746 above.

All leased a/c will operate under TUI Airways TOM flight numbers, with the exception of of the two Dublin based A320's
These will operate under TUI Nordic BLX flight numbers.

Matt995 11th Mar 2024 19:47


Originally Posted by jethro15 (Post 11613471)
Re Matt995 post 1746 above.

All leased a/c will operate under TUI Airways TOM flight numbers, with the exception of of the two Dublin based A320's
These will operate under TUI Nordic BLX flight numbers.

Jethro any ideas how many Maxs 8 TUI will be taking this year? they have 19 at present (inc 2 with Sunwings), and I believe another 3 on order, that makes it 22, but the August timetable shows they need 28, so the 22 plus 3 Smartlynx, and 1 Ascend makes its 26, 2 short?

they have just added an extra 1 at EMA, and 1 more at GLA from July, so maybe 2 more around June/July to be delivered?

I have also heard a rumour that 2 Maxs 8s from Enter Air might be based a BHX instead this summer?

Danny G 12th Mar 2024 00:15


Originally Posted by P330 (Post 11613147)
Well whatever is wrong with it, it remains in CUN today. Passengers stayed in local hotels on Saturday night and bussed to the airport on Sunday for a second-go.. This also failed, leading to passengers going to a hotel again for a second night.

Should have left CUN at 1700 but now showing revised 2025

SWBKCB 12th Mar 2024 07:32


Originally Posted by Danny G (Post 11613662)
Should have left CUN at 1700 but now showing revised 2025

On it's way, FR24 has it due MAN 10.25

jethro15 12th Mar 2024 18:58


Matt995 - Jethro any ideas how many Maxs 8 TUI will be taking this year?
Sorry, as yet I only know of the three you've referred to.

​​​​​​​I have also heard a rumour that 2 Maxs 8s from Enter Air might be based a BHX instead this summer?
​​​​​​​
Would that account for the '2 short' again, referred to?

Jonty 12th Mar 2024 21:35

Any news on what’s happening to Neil?

OltonPete 12th Mar 2024 22:05

Summer 2024
 

Originally Posted by jethro15 (Post 11614289)
Sorry, as yet I only know of the three you've referred to.

Would that account for the '2 short' again, referred to?

It looks like they are reducing flights.

BHX''s 12th aircraft original all season then reduced to July & August appears to disappear Sunday, Monday & Wednesday and I suspect Tuesday will be adjusted shortly. I wonder if another base has lost an aircraft part-week?

BHX seat wise was already down on summer 2023 and to lose the 12th all summer would be poor but of course FR, U2 & LS have all increased.

Pete
​​​​​​​

marko1 12th Mar 2024 22:10


Originally Posted by OltonPete (Post 11614392)
It looks like they are reducing flights.

BHX''s 12th aircraft original all season then reduced to July & August appears to disappear Sunday, Monday & Wednesday and I suspect Tuesday will be adjusted shortly. I wonder if another base has lost an aircraft part-week?

BHX seat wise was already down on summer 2023 and to lose the 12th all summer would be poor but of course FR, U2 & LS have all increased.

Pete

Bristol is seeing a reduction in frequency on a number of destinations that sees some days with 5 and some days with 6 based aircraft.

GeorgeNTravels 12th Mar 2024 22:58

GLA-NAP is reduced from 2 to 1 weekly, with the Monday flight removed.

On Tuesdays, the original plan of GLA-PMI-ABZ-PMI-GLA has been changed to GLA-PMI-EDI-PMI-GLA from what I can see.

Looks like it remains 4 737's at GLA, however Monday morning, Tuesday afternoon, and both Sunday morning and afternoon currently require 1 less aircraft.


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