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-   -   Ryanair - 9 (https://www.pprune.org/airlines-airports-routes/496656-ryanair-9-a.html)

SWBKCB 10th Sep 2017 15:13


3. Simple solution, "sir/madam your bag does not comply with the rules. Please join the end of the queue and we will deal with it when everyone else is processed". If they miss their flight as a result, it's their own fault for not complying with the rules.
What do you do if they've also got a checked bag? It'd need to be off loaded.

EGAC is Better 10th Sep 2017 16:06


Originally Posted by SWBKCB (Post 9887802)
What do you do if they've also got a checked bag? It'd need to be off loaded.

Very valid and fair point that I hadn't thought about. There probably is no easy way but I can think of a couple. Get people to the gate sooner and check hand bags earlier, inform loading crew not to load bags belonging to passengers x, y and z whilst addressing problem? Or, the hand bag is inspected by the bag drop agent who wil be engaged at the time of taking the hold luggage?

If airlines are complaining that passengers are causing delays due to short turn times, spend more time vetting in the terminal before the problem enters the aircraft.

davidjohnson6 10th Sep 2017 16:52

Airports tend to prefer that gate agents do not call passengers to a gate more than about 45 mins before a flight's departure. Once passengers see a gate advertised for their flight they tend to abandon their shopping - which means loss of revenue for the airport; plenty of airports will enforce rules against gates being published too early. Of course most airports can be persuaded to be flexible on this - if the airline agrees to pay higher airport fees !

racedo 10th Sep 2017 18:30


Originally Posted by EGAC is Better (Post 9887828)
? Or, the hand bag is inspected by the bag drop agent who wil be engaged at the time of taking the hold luggage?
.

On a recent flight not LCC we had to check in at counter, asked to see and weigh bags.

If checking in bags then no excuse Not to check rest of bags.

mik3bravo 10th Sep 2017 23:45


Originally Posted by DaveReidUK (Post 9887070)
Are you saying that the bag sizers don't work, and that you can get bigger-than-regulation-size bags into them ?

Or that they do work, but only when they are used ?

Personally, very rarely do I see FR staff at boarding gate checking and disallowing oversized carry on bags. It has definitely become out of control. The second smaller policy is definitely being abused and it's widespread. Cocks it up for the rest of us as these passengers pander round the cabin looking for bag space in the overheads. It's a real pain when people are still dicking about with 5 minutes to go on the slot time to push back. Madness.

davidjohnson6 11th Sep 2017 06:43

Air Malta talking about cross selling of flights with Ryanair

Rob Royston 11th Sep 2017 08:45


Originally Posted by mik3bravo (Post 9888086)
The second smaller policy is definitely being abused and it's widespread. Cocks it up for the rest of us as these passengers pander round the cabin looking for bag space in the overheads. It's a real pain when people are still dicking about with 5 minutes to go on the slot time to push back. Madness.

Would it help if the bins were allocated to specific seats? If your bin was full when you arrived the attendants would identify the rogue bag(s) and take them to an alternative storage. They could take the owner's ID so that they would be sent a fee for the extra service by the airline.

RobsonCanolo 11th Sep 2017 13:18

Carousel thanks for the info. A proper honey is thick, or so i am led to believe anyway, so no chance for the Joghurt it looks like unless you check the bag.

DaveReidUK 11th Sep 2017 16:49


Originally Posted by mik3bravo (Post 9888086)
Personally, very rarely do I see FR staff at boarding gate checking and disallowing oversized carry on bags. It has definitely become out of control.

Personally, very rarely do I see FR staff at the boarding gate, period. More often than not it's the handling agent's staff.

That may or may not have some bearing on how often you see baggage checks being made,

mik3bravo 12th Sep 2017 06:24


Originally Posted by DaveReidUK (Post 9888681)
Personally, very rarely do I see FR staff at the boarding gate, period. More often than not it's the handling agent's staff.

That may or may not have some bearing on how often you see baggage checks being made,

I've certainly witnessed Swissport personnel or A N Other agent present at gates but I can't say I've witnessed a gate where a Ryanair employee is not present. I tend to see them prechecking priority lane pax to ensure pax are in the correct line prior to gate opening.

I think the problem is they just do not take a closer look at the sometimes ridiculous none cabin compliant baggage some pax decide to take a chance taking on board.

As another poster commented earlier in this thread, if Ryanair actually tackled this sort of stupidity at source then the chaos that ensues on board will be solved.

Alternatively, if pax do not abide by the basic rules then fine, just reduce the carry on cabin bags to first 50 pax and everyone else, your **** goes in the hold,tag, drop, board. Simple.

I can't understand why people are so remedial in following the basics. It's a bus in the sky. Pay buttons, drop the bag at the steps, board.

I don't use FR that often but when I do I always go priority allocated seat and got front row seat to witness the sort of non compliant bags a lot of pax are allowed take on board and the friction created as pax frantically hunt for bin space whilst 95% of pax are seated and buckled in. It's bonkers this is allowed continue. It's black & white in my view, there are rules, you follow them, or get off.

*** Actually - I'll add to this, if any of you are familiar with the Cityjet approach to cabin bags at the gate, you'll know WX are very efficient in tackling this issue. Bags are ruthlessly inspected at the gate a good bit ahead of boarding. Bags are tagged and you leave it on the trolley trailer at the aircraft steps, you pick it up at the aircraft steps at other end. There are no flash points or arguments on board with bin space. Pax buckle up in orderly manner, off stand within allocated slot time. It just bloody works like clockwork. No grief, it's dignified and calm.


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