Aurigny Air Services-3
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That’s because the 26th October is the last return flight of the year. They are selling seats outbound on the 26th October on what would otherwise be an empty leg. This happens at the end of the season every year. Passengers outbound on the 26th October would need to return via London.
Join Date: Jan 2008
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Looks like G-ETAC hasn't moved since doing a medical transfer yesterday and G-OAUR started an hour behind schedule this morning. but is now running 2 hours late due to slow turnarounds. (appears to be common at Guernsey Airport these days, making delayed flights even later).
Despite saying for months the first of the leased ATRs was due around now, I've noticed the official line now is along the lines of "Aurigny have managed to secure 2 leased ATRs, both due by August" in the media the past few days
Despite saying for months the first of the leased ATRs was due around now, I've noticed the official line now is along the lines of "Aurigny have managed to secure 2 leased ATRs, both due by August" in the media the past few days
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Join Date: Feb 2024
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Wrong airframe. 9H-LWB is the Luxwing which did indeed position out to MGL having been involved in an incident late April.
9H-LWB has indeed gone to MGL for further maintenance. (Gear down ferry flight?) It is of no surprise that it is not coming back to Aurigny.
Avanti is providing a more then reliable service to Aurigny, which taking into account they had prior commitments which were no doubt part of the original lease agreement, was agreed upon signing. It was not intended that the lease agreement would have to be extended.
On face value, Avanti appears to be doing Aurigny proud, and appear to have their own operation on a sound footing.
As for CemAir, the CEO of Aurigny Air Services has strong South African contacts, hence the lease.
However, putting this lease into place has its own challenges with regard to crewing and maintenance for starters. It remains to be seen as to how this pans out! Desperate means = desperate measures.
Aurigny, like Loganair and Blue Islands are in dire straits with regard to current ATR problems through no fault of their own.
I’ll not knock Aurigny, Loganair or Blue Islands. They have found themselves ‘Between the devil and deep blue sea’ They are each trying their best to cover agreed , yet delayed ATR acquisitions. Although funding of these operations must be of concern to those who hold the purse strings regarding these delays!
Interesting times ahead for the afore mentioned airlines, to which I’m not qualified to speculate.
Nobody was able to foresee the current problems affecting Boeing, Airbus and ATR. Yet it is smaller airlines worldwide who invested in the ATR product who have succumbed most to a company who promised much, yet have failed to uphold an after sale service. Surely the time has come for questions to be asked from an authority level. (Yes/No?)
Avanti is providing a more then reliable service to Aurigny, which taking into account they had prior commitments which were no doubt part of the original lease agreement, was agreed upon signing. It was not intended that the lease agreement would have to be extended.
On face value, Avanti appears to be doing Aurigny proud, and appear to have their own operation on a sound footing.
As for CemAir, the CEO of Aurigny Air Services has strong South African contacts, hence the lease.
However, putting this lease into place has its own challenges with regard to crewing and maintenance for starters. It remains to be seen as to how this pans out! Desperate means = desperate measures.
Aurigny, like Loganair and Blue Islands are in dire straits with regard to current ATR problems through no fault of their own.
I’ll not knock Aurigny, Loganair or Blue Islands. They have found themselves ‘Between the devil and deep blue sea’ They are each trying their best to cover agreed , yet delayed ATR acquisitions. Although funding of these operations must be of concern to those who hold the purse strings regarding these delays!
Interesting times ahead for the afore mentioned airlines, to which I’m not qualified to speculate.
Nobody was able to foresee the current problems affecting Boeing, Airbus and ATR. Yet it is smaller airlines worldwide who invested in the ATR product who have succumbed most to a company who promised much, yet have failed to uphold an after sale service. Surely the time has come for questions to be asked from an authority level. (Yes/No?)
Last edited by jethro15; 18th May 2024 at 22:43.
Join Date: Jan 2008
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From the outside Avanti have looked pretty well run and quite a stable little operation considering they are several hundred miles away from home and have had both aircraft operating in and out of the island at times.
I haven't heard/ seen much about the Jump Air ATR but they appear to be plodding along pretty well too so far?
Hopefully once/ if Aurigny can get the capacity in place things will calm down a little locally as most people just see all the delays/ cancellations - they don't want to understand the reasons as to why things are like they are and what is trying to be done to get things back on track.
I haven't heard/ seen much about the Jump Air ATR but they appear to be plodding along pretty well too so far?
Hopefully once/ if Aurigny can get the capacity in place things will calm down a little locally as most people just see all the delays/ cancellations - they don't want to understand the reasons as to why things are like they are and what is trying to be done to get things back on track.
Join Date: Jun 2016
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https://gsy.bailiwickexpress.com/gsy...lying-gatwick/
Seems Aurigny were also planning to use the Do on the Gatwick route. Would love to be on such a longer Do flight. What people forget is that before Aurigny started its LCY route the first time round, in the route application it was mentioned that aircraft used would be the Do and the ATR.
Anyway, no such luck today, as this morning’s EMA flight has been cancelled.
Join Date: Jan 2008
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There was a picture on Facebook a while back on the Gatwick Spotter's page from when Aurigny sent the Dornier into Gatwick back in October last year with a load of A320s queuing for departure around it, like you I would be up for a flight like that myself 
Been looking at the April passenger figures for the new routes. I haven't gone through and worked out what flights were cancelled etc so if anything the actual figures may be slightly higher but here are some rough average passenger loads:
London City - 43 passengers
Stansted - 43 passengers
Liverpool - 23 passengers
Can't work CDG out as Guernsey Airport includes it under "International Other" for some strange reason but separates out Dusseldorf, Geneva, Norwich, Heathrow and Southend when we don't even have routes to them anymore.
Been looking at the April passenger figures for the new routes. I haven't gone through and worked out what flights were cancelled etc so if anything the actual figures may be slightly higher but here are some rough average passenger loads:
London City - 43 passengers
Stansted - 43 passengers
Liverpool - 23 passengers
Can't work CDG out as Guernsey Airport includes it under "International Other" for some strange reason but separates out Dusseldorf, Geneva, Norwich, Heathrow and Southend when we don't even have routes to them anymore.
Last edited by KindaUnstuck; 19th May 2024 at 17:32.
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Obvious that there are aircraft availability issues but isn't it also a worry that the EMA flight either
only had a max of 19 passengers booked (meaning a very lightly loaded ATR72) or if more than 19 passengers were booked, that Aurigny had to pay a probable fortune out to accommodate the remaining passengers on other flights / transport to get them to Guernsey. Either way, not great.
only had a max of 19 passengers booked (meaning a very lightly loaded ATR72) or if more than 19 passengers were booked, that Aurigny had to pay a probable fortune out to accommodate the remaining passengers on other flights / transport to get them to Guernsey. Either way, not great.
Join Date: Apr 2010
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Received from Aurigny today (via email)
Dear Valued Customer
We wanted to personally apologise, and thank all of you, our customers, for your patience over the past few months. We appreciate your understanding while we have been navigating this challenging period of disruption.
We are working to fix this; our passengers deserve better service.
We are aiming to improve our resilience before the school holidays; from June until 4 July, we’re making changes to our schedule and combining nearby regional routes to reduce the level of flying we do to fit our current available fleet. We have made every effort to minimise disruption, our Customer Service team will contact you by email if your flight is affected, advising you of revised flight times or offering you the option to change free of charge, or receive a refund if your route is changed or cancelled. There is minimum impact on our London routes and all summer European routes are unaffected.
Here’s what to expect if your flight is affected.
Customers whose flights are affected will be proactively contacted by Aurigny Customer Services, you do not need to contact Aurigny in this regard. We will prioritise communication by date of travel to ensure we can assist everyone efficiently. You will receive.
In June we will increase capacity by adding a new wet lease (an arrangement covering the hire of an aircraft including the provision of a flight crew) to ensure we can deliver on this new schedule.
By early July, the first of our two new ATR72 aircraft is due to be added to our fleet, with the other arriving in September. We hold ourselves to a very high standard – our punctuality rate is usually 5-8% better than the UK average – but recently we have failed to do so, and we have let you down.
Our priority is to provide you with safe air connectivity to and from Guernsey. We assure you that we are doing all we can to return to the service reliability on which we pride ourselves.
Thank you for your understanding and patience during this challenging time.
Aurigny Customer Services
We’re sorry and we’re fixing it – our plan.
Dear Valued Customer
We wanted to personally apologise, and thank all of you, our customers, for your patience over the past few months. We appreciate your understanding while we have been navigating this challenging period of disruption.
We are working to fix this; our passengers deserve better service.
We are aiming to improve our resilience before the school holidays; from June until 4 July, we’re making changes to our schedule and combining nearby regional routes to reduce the level of flying we do to fit our current available fleet. We have made every effort to minimise disruption, our Customer Service team will contact you by email if your flight is affected, advising you of revised flight times or offering you the option to change free of charge, or receive a refund if your route is changed or cancelled. There is minimum impact on our London routes and all summer European routes are unaffected.
Here’s what to expect if your flight is affected.
Customers whose flights are affected will be proactively contacted by Aurigny Customer Services, you do not need to contact Aurigny in this regard. We will prioritise communication by date of travel to ensure we can assist everyone efficiently. You will receive.
- AN EMAIL NOTIFICATION: Look out for an email from us outlining your options and next steps.
- SELF SERVICE LINK: Included in the email will be a self-service link, allowing you to easily check availability for other flights through the Manage My Booking function.
- DECISION WINDOW: After receiving the email, you have five days to choose an alternative flight or request a refund, you can also contact our Customer Services direct if you require assistance.
In June we will increase capacity by adding a new wet lease (an arrangement covering the hire of an aircraft including the provision of a flight crew) to ensure we can deliver on this new schedule.
By early July, the first of our two new ATR72 aircraft is due to be added to our fleet, with the other arriving in September. We hold ourselves to a very high standard – our punctuality rate is usually 5-8% better than the UK average – but recently we have failed to do so, and we have let you down.
Our priority is to provide you with safe air connectivity to and from Guernsey. We assure you that we are doing all we can to return to the service reliability on which we pride ourselves.
Thank you for your understanding and patience during this challenging time.
Aurigny Customer Services
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Obvious that there are aircraft availability issues but isn't it also a worry that the EMA flight either
only had a max of 19 passengers booked (meaning a very lightly loaded ATR72) or if more than 19 passengers were booked, that Aurigny had to pay a probable fortune out to accommodate the remaining passengers on other flights / transport to get them to Guernsey. Either way, not great.
only had a max of 19 passengers booked (meaning a very lightly loaded ATR72) or if more than 19 passengers were booked, that Aurigny had to pay a probable fortune out to accommodate the remaining passengers on other flights / transport to get them to Guernsey. Either way, not great.
I didn't understand what was meant by that..... now I realise !
Join Date: Jun 2016
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Indeed... also received the e-mail and also saw just before this reel on Facebook....
=AZXFbaRLrB-UsmJgvbbylFly4_MJLoxRY_r37CmxDwoxOM-FsyAJuK8KDfSkpMxa_9wXMPdRGKxFbfrJ81RB2qNc0p_JK6kt3ZTpw7pAfUw 7LColO04fWu5T1QnJMASaLTE01mvqbXNfyb_rzGDAjjuS86gTJTXKfUfVKfz FsXHk0qVsy6tF4yatwryt-NbLTZFJmRnGoXF-BygOSg5O5baRIaKIT8_r4-fi3nGQwYrf5nd_zU4d7NW-Vej3EJCfte4e2ReFTzz2VgQ2qq1a3J_D&__tn__=-UK-R]-R]https://www.facebook.com/reel/1181093382838006?fs=e&s=TIeQ9V&__cft__[0]=AZXFbaRLrB-UsmJgvbbylFly4_MJLoxRY_r37CmxDwoxOM-FsyAJuK8KDfSkpMxa_9wXMPdRGKxFbfrJ81RB2qNc0p_JK6kt3ZTpw7pAfUw 7LColO04fWu5T1QnJMASaLTE01mvqbXNfyb_rzGDAjjuS86gTJTXKfUfVKfz FsXHk0qVsy6tF4yatwryt-NbLTZFJmRnGoXF-BygOSg5O5baRIaKIT8_r4-fi3nGQwYrf5nd_zU4d7NW-Vej3EJCfte4e2ReFTzz2VgQ2qq1a3J_D&__tn__=-UK-R]-R
=AZXFbaRLrB-UsmJgvbbylFly4_MJLoxRY_r37CmxDwoxOM-FsyAJuK8KDfSkpMxa_9wXMPdRGKxFbfrJ81RB2qNc0p_JK6kt3ZTpw7pAfUw 7LColO04fWu5T1QnJMASaLTE01mvqbXNfyb_rzGDAjjuS86gTJTXKfUfVKfz FsXHk0qVsy6tF4yatwryt-NbLTZFJmRnGoXF-BygOSg5O5baRIaKIT8_r4-fi3nGQwYrf5nd_zU4d7NW-Vej3EJCfte4e2ReFTzz2VgQ2qq1a3J_D&__tn__=-UK-R]-R]https://www.facebook.com/reel/1181093382838006?fs=e&s=TIeQ9V&__cft__[0]=AZXFbaRLrB-UsmJgvbbylFly4_MJLoxRY_r37CmxDwoxOM-FsyAJuK8KDfSkpMxa_9wXMPdRGKxFbfrJ81RB2qNc0p_JK6kt3ZTpw7pAfUw 7LColO04fWu5T1QnJMASaLTE01mvqbXNfyb_rzGDAjjuS86gTJTXKfUfVKfz FsXHk0qVsy6tF4yatwryt-NbLTZFJmRnGoXF-BygOSg5O5baRIaKIT8_r4-fi3nGQwYrf5nd_zU4d7NW-Vej3EJCfte4e2ReFTzz2VgQ2qq1a3J_D&__tn__=-UK-R]-R
Received from Aurigny today (via email)
Dear Valued Customer
We wanted to personally apologise, and thank all of you, our customers, for your patience over the past few months. We appreciate your understanding while we have been navigating this challenging period of disruption.
We are working to fix this; our passengers deserve better service.
We are aiming to improve our resilience before the school holidays; from June until 4 July, we’re making changes to our schedule and combining nearby regional routes to reduce the level of flying we do to fit our current available fleet. We have made every effort to minimise disruption, our Customer Service team will contact you by email if your flight is affected, advising you of revised flight times or offering you the option to change free of charge, or receive a refund if your route is changed or cancelled. There is minimum impact on our London routes and all summer European routes are unaffected.
Here’s what to expect if your flight is affected.
Customers whose flights are affected will be proactively contacted by Aurigny Customer Services, you do not need to contact Aurigny in this regard. We will prioritise communication by date of travel to ensure we can assist everyone efficiently. You will receive.
In June we will increase capacity by adding a new wet lease (an arrangement covering the hire of an aircraft including the provision of a flight crew) to ensure we can deliver on this new schedule.
By early July, the first of our two new ATR72 aircraft is due to be added to our fleet, with the other arriving in September. We hold ourselves to a very high standard – our punctuality rate is usually 5-8% better than the UK average – but recently we have failed to do so, and we have let you down.
Our priority is to provide you with safe air connectivity to and from Guernsey. We assure you that we are doing all we can to return to the service reliability on which we pride ourselves.
Thank you for your understanding and patience during this challenging time.
Aurigny Customer Services
We’re sorry and we’re fixing it – our plan.
Dear Valued Customer
We wanted to personally apologise, and thank all of you, our customers, for your patience over the past few months. We appreciate your understanding while we have been navigating this challenging period of disruption.
We are working to fix this; our passengers deserve better service.
We are aiming to improve our resilience before the school holidays; from June until 4 July, we’re making changes to our schedule and combining nearby regional routes to reduce the level of flying we do to fit our current available fleet. We have made every effort to minimise disruption, our Customer Service team will contact you by email if your flight is affected, advising you of revised flight times or offering you the option to change free of charge, or receive a refund if your route is changed or cancelled. There is minimum impact on our London routes and all summer European routes are unaffected.
Here’s what to expect if your flight is affected.
Customers whose flights are affected will be proactively contacted by Aurigny Customer Services, you do not need to contact Aurigny in this regard. We will prioritise communication by date of travel to ensure we can assist everyone efficiently. You will receive.
- AN EMAIL NOTIFICATION: Look out for an email from us outlining your options and next steps.
- SELF SERVICE LINK: Included in the email will be a self-service link, allowing you to easily check availability for other flights through the Manage My Booking function.
- DECISION WINDOW: After receiving the email, you have five days to choose an alternative flight or request a refund, you can also contact our Customer Services direct if you require assistance.
In June we will increase capacity by adding a new wet lease (an arrangement covering the hire of an aircraft including the provision of a flight crew) to ensure we can deliver on this new schedule.
By early July, the first of our two new ATR72 aircraft is due to be added to our fleet, with the other arriving in September. We hold ourselves to a very high standard – our punctuality rate is usually 5-8% better than the UK average – but recently we have failed to do so, and we have let you down.
Our priority is to provide you with safe air connectivity to and from Guernsey. We assure you that we are doing all we can to return to the service reliability on which we pride ourselves.
Thank you for your understanding and patience during this challenging time.
Aurigny Customer Services
Join Date: Jan 2008
Location: Guernsey
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From having a quick look through the Aurigny booking engine it looks like Liverpool and Exeter are basically suspended for 5 weeks.
Other routes appear to have a few holes:
Stansted looks to be missing on a few Fridays
Birmingham possibly suspended on Tuesdays and Thursdays in favour of East Midlands, with some Saturdays and/ or Sundays also blocked out.
East Midlands - No Sunday flights.
Bristol has a few random days missing
Probably a few other holes in there if you go through each route day by day.
According to the Guernsey Press who are great at lifting posts from this forum and passing them off as an article, a SAAB 340 is due.
Other routes appear to have a few holes:
Stansted looks to be missing on a few Fridays
Birmingham possibly suspended on Tuesdays and Thursdays in favour of East Midlands, with some Saturdays and/ or Sundays also blocked out.
East Midlands - No Sunday flights.
Bristol has a few random days missing
Probably a few other holes in there if you go through each route day by day.
According to the Guernsey Press who are great at lifting posts from this forum and passing them off as an article, a SAAB 340 is due.
Last edited by KindaUnstuck; 21st May 2024 at 17:47.