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Easyjet Cancellation

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Old 22nd Aug 2017, 09:44
  #21 (permalink)  
Aluminum Tubing Inspector
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Thanks for the responses. When challenged they said it wasn't crew issue but ATC but I guess, as previously mentioned in this thread, ATC issue could cause the crew to exceed duty time.

EZY website seems to be the best choice here.

Cheers

HR
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Old 23rd Aug 2017, 05:49
  #22 (permalink)  
 
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"Weather was pretty bad on 5th August. TAF and Metar probably don't show much as visibility was unaffected but lots of CBs throughout TMA and especially along south coast.

It's not the weather that causes the problems per se but the pilots dodging the weather that's the problem! ;-)

With aircraft unwilling to navigate through the worst of the weather and on to the approach then lots of flights would have been late. This has a knock on effect and flow control would be applied.

A stop on all departures from Gatwick, Heathrow, Southampton and Farnborough was put in place due to the CB activity.

One flight reported losing 600 feet when he was supposed to be in level flight.

The weather was pretty bad throughout the afternoon.

So sorry you've been affected but I can imagine Easyjet have done their best to keep to their schedules as it's a complete pain for them to cancel flights and they don't do it lightly.

There are huge up and down drafts associated with CBs, possibly damaging hail and moderate to severe turbulence. Lots of images around if you google aircraft hail damage"

The above are edited highlights of a text I sent to a cousin who was stuck in Toulouse on 5th August after his EasyJet flight back to Gatwick was cancelled. He thought EasyJet were using the weather as an excuse for cancellation to avoid paying compensation because he'd looked at the forecast for Gatwick and it was fine.

A severe weather event at an airline's main base, which is scheduled close to capacity in the summer, will cause massive disruption to the schedules.
Crew hours, aircraft availability, stand availability could all be symptoms of the delay but the initial cause was almost certainly the severe and sustained CB activity from 1130 onwards.
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Old 23rd Aug 2017, 06:13
  #23 (permalink)  
 
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Originally Posted by Del Prado
"Weather was pretty bad on 5th August. TAF and Metar probably don't show much as visibility was unaffected but lots of CBs throughout TMA and especially along south coast.

It's not the weather that causes the problems per se but the pilots dodging the weather that's the problem! ;-)

With aircraft unwilling to navigate through the worst of the weather and on to the approach then lots of flights would have been late. This has a knock on effect and flow control would be applied.

A stop on all departures from Gatwick, Heathrow, Southampton and Farnborough was put in place due to the CB activity.

One flight reported losing 600 feet when he was supposed to be in level flight.

The weather was pretty bad throughout the afternoon.

So sorry you've been affected but I can imagine Easyjet have done their best to keep to their schedules as it's a complete pain for them to cancel flights and they don't do it lightly.

There are huge up and down drafts associated with CBs, possibly damaging hail and moderate to severe turbulence. Lots of images around if you google aircraft hail damage"

The above are edited highlights of a text I sent to a cousin who was stuck in Toulouse on 5th August after his EasyJet flight back to Gatwick was cancelled. He thought EasyJet were using the weather as an excuse for cancellation to avoid paying compensation because he'd looked at the forecast for Gatwick and it was fine.

A severe weather event at an airline's main base, which is scheduled close to capacity in the summer, will cause massive disruption to the schedules.
Crew hours, aircraft availability, stand availability could all be symptoms of the delay but the initial cause was almost certainly the severe and sustained CB activity from 1130 onwards.
If the weather on the day was as you describe it than a, literally, automatic delay reason of "WEATHER" would be repeatedly uttered throughout the period, it's not a difficult word to forget.

But someone decided it was a "crew hours" problem, where had that person or people been all day if they didn't realise that every delay was due to weather?

I used to do this for a living, weather is an act of god, the best get out clause possible of not feeding pax etc., as I say "WEATHER" isn't a difficult word to forget when not wanting to feed pax etc.
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Old 23rd Aug 2017, 06:29
  #24 (permalink)  
 
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Originally Posted by Harry Wayfarers
But someone decided it was a "crew hours" problem, where had that person or people been all day if they didn't realise that every delay was due to weather?
Nowhere in the thread does it say that EZY claimed that.
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Old 23rd Aug 2017, 07:02
  #25 (permalink)  
 
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Originally Posted by homesick rae
Hi,

Friends of mine were travelling to Bordeaux on the 05th August 2017 on EZY8015. Flight was delayed for 2 hours then cancelled due to crew exceeding hours. When challenged the EZY staff said it wasn't due to this and gave another excuse.

Anyone any ideas or knows what happened? EZY refusing refund etc...

Thanks in advance

HR
The OP quoted a crew hours problem.
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Old 23rd Aug 2017, 07:22
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In post #21 the OP says "When challenged they said it wasn't crew issue but ATC ....". The hypothesis posted by Del Prado seems the most likely causal factor to me.
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Old 23rd Aug 2017, 08:23
  #27 (permalink)  
 
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Crew hours, aircraft availability, stand availability could all be symptoms of the delay but the initial cause was almost certainly the severe and sustained CB activity from 1130 onwards.
Harry, it's not beyond the realms of possibility that crew hours were a secondary cause here.
Or that there was a new shift on duty which hadn't experienced the worst of the weather and weren't completely aware of the earlier disruption.
That would certainly fit with the first person saying 'crew hours' (which may have been the knock on effect) and that then being corrected to weather or ATC (primary cause).

But since Gatwick was scheduled to around 95% capacity that day and only managed a movement rate of about 50% for 2/3 hours there was significant disruption and cancellations across the network for the rest of that day.
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