Small Planet Airlines - 38 hour delay @ Manchester
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Small Planet Airlines - 38 hour delay @ Manchester
Holidaymakers facing 38-hour delay at Manchester Airport - BBC News
Think I flew with them once - anyone know of this airline?
Think I flew with them once - anyone know of this airline?
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anyone know of this airline?
As I've said previously in another thread, I wouldn't travel with them.
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Further BBC article Holidaymakers arrive in Corfu after 39-hour delay - BBC News
Hope they get taken to the cleaners by the pax! I certainly wouldn't appreciate losing nearly half of my week's holiday.
Hope they get taken to the cleaners by the pax! I certainly wouldn't appreciate losing nearly half of my week's holiday.
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Quite right , a aircraft having techical problems?..... what sort of half arsed excuse is that for a delay ?
Everyone knows aircraft simply don't go wrong these days and to pretend a deliberate plot to ruin someones holiday was due to technical issues is totally unacceptable
Everyone knows aircraft simply don't go wrong these days and to pretend a deliberate plot to ruin someones holiday was due to technical issues is totally unacceptable
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Why would an airline ever bother to maintain their aircraft to a high standard! Sure we'll leave it until it breaks down because it's cheaper that way! Not like it will affect anyone! And you know what, there's no point in hiring in another aircraft for our mistakes, not like it's my holiday I'm missing!
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Oh right, so i assume you are aware of the maintenance history of the aircraft in question and that this defect was doubtless due to their lax and cavalier approach to maintenance ...
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Oh sorry, I missed the update in which Technical failures of aircraft were no longer the responsibility of Airlines, and where its not expected to reasonably accommodate passengers.
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Latest news i heard is small planet were unable to rectify the problem which was by all accounts a serious problem with one of the hydraulic systems and requested monarch airlines engineers to assist , The aircraft was worked on overnight in the TCX facility by monarch and is now sorted
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As I've said previously in another thread, I wouldn't travel with them.
I have no experience claiming EU Delay refunds from an airline in another country, but I'd like to wish people luck in claiming money from a low-cost charter airline in Lithuania!
If they choose not to payout, a UK court has little to no jurisdiction on a foreign airline!
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If they choose not to payout, a UK court has little to no jurisdiction on a foreign airline!
https://www.gov.uk/recover-debt-from...european-union
Well, I wouldn't just single out Small Planet for criticism :
British Airways passengers hit with 36-hour delay on plane back from Cyprus | Daily Mail Online
British Airways passengers hit with 36-hour delay on plane back from Cyprus | Daily Mail Online
Just talk to me!
If you delve into this topic long delays occur on many short-haul airlines. The common complaint is lack of information for the passengers. In response to press enquiries for a comment the airlines say 'safety is our top priority/paramount' yadda-yadda but fail to address the issue of keeping passengers adequately informed. If airlines outsource customer services and no longer employ their own staff at airports those poorly-paid passenger services folk have little incentive to help preserve the airline's reputation. On the other hand airlines know that tourist passengers vote with their wallets when it comes to choosing the next flight so have no loyalty to a particular airline
On the other hand this is also a disaster for Olympic holidays. They will surely consider this when contracts are signed for next year. Small Planet may find other tour operators take note as well.
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This from a well known NWNF Wilmslow based Solicitors, they found a way.
“We’d had a build-up of Small Planet claims without a UK address to issue proceedings and enforce judgments, and earlier this year after accruing in excess of £20,000 worth of county court judgments, and having given Small Planet ample opportunity to pay, we discussed matters with a High Court Enforcement Office and put a proposition to them.
“Our suggestion was that if a Small Planet asset was in the jurisdiction of England and Wales – such as an airplane at a UK airport – could a High Court Enforcement Officer seize that aircraft until such time as the debt was paid.
Small Planet Plane Impounded
“After some research it was agreed that it could be, and as such a number of High Court writs were issued and sent to the Enforcement Officer. After serving them and giving the airline the appropriate notice, High Court Enforcement Officers attended an airport in the UK at a time we told them a Small Planet Aircraft landed. After showing airport security the appropriate court order giving them authority to seize the plane, they walked into the runway and impounded the aircraft until such time as the debts were paid.
Flight Delay Claims Against Small Planet
Kevin explains how difficult it is to recover compensation against Small Planet without experienced solicitors on your side.
“Despite having taken those steps we still have to issue a sizeable amount of court proceedings against Small Planet. This means issuing under the European Small Claims Procedure, serving those documents outside of our jurisdiction and then, if necessary, knowing what you can and can’t do when a judgment is entered and you still have not been paid.
“We’d had a build-up of Small Planet claims without a UK address to issue proceedings and enforce judgments, and earlier this year after accruing in excess of £20,000 worth of county court judgments, and having given Small Planet ample opportunity to pay, we discussed matters with a High Court Enforcement Office and put a proposition to them.
“Our suggestion was that if a Small Planet asset was in the jurisdiction of England and Wales – such as an airplane at a UK airport – could a High Court Enforcement Officer seize that aircraft until such time as the debt was paid.
Small Planet Plane Impounded
“After some research it was agreed that it could be, and as such a number of High Court writs were issued and sent to the Enforcement Officer. After serving them and giving the airline the appropriate notice, High Court Enforcement Officers attended an airport in the UK at a time we told them a Small Planet Aircraft landed. After showing airport security the appropriate court order giving them authority to seize the plane, they walked into the runway and impounded the aircraft until such time as the debts were paid.
Flight Delay Claims Against Small Planet
Kevin explains how difficult it is to recover compensation against Small Planet without experienced solicitors on your side.
“Despite having taken those steps we still have to issue a sizeable amount of court proceedings against Small Planet. This means issuing under the European Small Claims Procedure, serving those documents outside of our jurisdiction and then, if necessary, knowing what you can and can’t do when a judgment is entered and you still have not been paid.
Olympic holidays used SP in 2014 and dropped them mostly last year in 2015 for a superb operation undertaken by Germania - the pax loved them and on time performance was ace
but for 2016 Olympic goes back to SP and the problems start again
the SP name in travel is poor
Germania is way over and above the likes of SP or enter air whom Olympic also use
sunvil holidays stuck with germania and their pax are happy
but for 2016 Olympic goes back to SP and the problems start again
the SP name in travel is poor
Germania is way over and above the likes of SP or enter air whom Olympic also use
sunvil holidays stuck with germania and their pax are happy