Goldtrail Holidays in Administration
Join Date: Feb 2007
Location: Stockport
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Simon Chowder I hope you are on holiday when your operator goes bust sometime!
I find your comments totally unwanted as it is a horrible time when you loose a holiday
like that when you have saved and skimped all year for that well earned break and it can be seen that the people that have gone for the cheap option are struggling anyway
also the uncertainty of finding that your tour operator has gone bust whilst you are away
is wrecks the holiday as you cannot do anything but worry about getting home and will you get charged for the hotel with in many cases no way of paying.
I worked in travel for 30 years and was always the thing you dreaded happening
as so many people were left in the S**t and it was a very stressful time for the agents
and couriers as quite often the abuse was dumped on them and not the management
Ian B
I find your comments totally unwanted as it is a horrible time when you loose a holiday
like that when you have saved and skimped all year for that well earned break and it can be seen that the people that have gone for the cheap option are struggling anyway
also the uncertainty of finding that your tour operator has gone bust whilst you are away
is wrecks the holiday as you cannot do anything but worry about getting home and will you get charged for the hotel with in many cases no way of paying.
I worked in travel for 30 years and was always the thing you dreaded happening
as so many people were left in the S**t and it was a very stressful time for the agents
and couriers as quite often the abuse was dumped on them and not the management
Ian B
No great loss about time some capacity was culled
Go back to spotting and promise you'll only come back when you have something constructive to say, which hopefully will be never.
It's a dreadful time for Goldtrail to go bust, the Scottish holidays are already underway and English schools break up this week. I feel so desperately sorry for anyone who has used Goldtrail for their two weeks in the sun this year.
Chowder - You really are an arse and I suspect, a troll of the first order.
Why is he still here, that's what I want to know. He's been banned/unbanned enough times, maybe enough is enough.
Why is he still here, that's what I want to know. He's been banned/unbanned enough times, maybe enough is enough.
Join Date: Oct 2009
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re. chowder
im at a loss trying to understand why chowder has posted such comments again,i seem to remember his delight when globespan failed, no thoughts given to the many thousand's of people this has affected,not only the holiday makers who have lost out but people across the industry in general,this from someone who claims to work in the industry
so come on chowder stop hiding behind your screen and explain yourself.
so come on chowder stop hiding behind your screen and explain yourself.
Join Date: Aug 2002
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chowder......total waste of bandwidth. Mods please consider what this individual is saying. Cull the jobs of hard working professionals in our industry. Do we need him?.
Join Date: May 2006
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Some times its only the cheap holidays people can afford, And sometimes people take the jobs that they can this does not make them ill informed, Some people have obviously never had to struggle along. After just ten years in this industry i have seen many tour ops and airlines go for many different reasons of all diffrent sizes. I personally think that no one deserves to loose their jobs or holidays come to that due to misfortune. I also believe that people have no right to make comments like they have made. What they also forget is is like some one pointed out before the bigger effect on other companies such as the airlines chatered and the handling agents involved the hoteliers the travel agents. In this industry if just one small link is broken we ALL get affected and it is a worry to us all in a industry that is already fragile. We also have to remember that no one is immune from the knock of the administrator it can happen to any company or person.
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Nothing to officially to back it up, but selling £199 2 week all inclusive holidays and £40 single flights suggests extra capacity requiring to be filled.... If there was lots of demand and not enough capacity they could be charging much more expensive prices. Its the same old predictable story....
Cool Mod
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CAA AND GOLDTRAIL LINKS
Join Date: Oct 2009
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itv news reporting of goldtrail customers being asked to pay for their rooms again by turkish hotel owners or being thrown out of the hotel,the owners are saying that they dont belive they will be payed by abta,or atol,some people have payed them others have had passports confiscated.
(is that legal ?)
(is that legal ?)
Join Date: Jan 2006
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Someone earlier mentioned XL, Wyatt, Kiss etc keep coming into the equation in these events.
Just to add a bit of fuel to the fire, it was only last week that Kiss announced a programme from STN to Turkey for the last 2 months of the season. I thought this to be a bit strange, an extra flight or two in the peak season you could understand, but September and October?!
Was this the action of a business that knew somehow a huge chunk of capacity was about to disappear from the market?
Just to add a bit of fuel to the fire, it was only last week that Kiss announced a programme from STN to Turkey for the last 2 months of the season. I thought this to be a bit strange, an extra flight or two in the peak season you could understand, but September and October?!
Was this the action of a business that knew somehow a huge chunk of capacity was about to disappear from the market?
Join Date: Jan 2007
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There was an article today where a Welsh family had the same issue.
A hotel / apartment manager came into the room in the middle of the night and confiscated the passport for ransom of approx £400. The police were called and issue resolved.
The main issue is that the hotels / apartments do not understand the compensation procedure. The CAA has provided an overseas contact number for hotels/apartments with Goldtrail customers to receive more information on their compensation package.
Looking at the revised schedule published on the CAA website it seems that SAGA airlines and Viking are no longer prepared to operate the repatriation flights from Turkey and seem to be mostly replaced by Onur Air. The same applies to Greece where Monarch, Jet2 and Thomas Cook are operating some repatriation flights.
A hotel / apartment manager came into the room in the middle of the night and confiscated the passport for ransom of approx £400. The police were called and issue resolved.
The main issue is that the hotels / apartments do not understand the compensation procedure. The CAA has provided an overseas contact number for hotels/apartments with Goldtrail customers to receive more information on their compensation package.
Looking at the revised schedule published on the CAA website it seems that SAGA airlines and Viking are no longer prepared to operate the repatriation flights from Turkey and seem to be mostly replaced by Onur Air. The same applies to Greece where Monarch, Jet2 and Thomas Cook are operating some repatriation flights.
Join Date: Aug 2000
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Capacity
I can add one fact, we were recently told that the Greece market is well down this year, plenty of spare capacity because of all the troubles reported in the press.
Join Date: Aug 2007
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Looking at the revised schedule published on the CAA website it seems that SAGA airlines and Viking are no longer prepared to operate the repatriation flights from Turkey and seem to be mostly replaced by Onur Air. The same applies to Greece where Monarch, Jet2 and Thomas Cook are operating some repatriation flights.
Join Date: Jul 2005
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A Monarch flight arrived into Aldergrove at 8am this morning from Heraklion. Was this a repatriation flight as they have no routes from BFS this summer that I am aware of? Viking normally do the Crete flight.... did Goldtrail use it?
The Onur Air flight from Belfast to Dalaman this morning is the only outbound flight that has operated with pax to Turkey since Friday (aside from TCX/TOM). All other Onur, Saga, Turkuaz services lost... approximately 7 rotations in total. Quite a lot of people disappointed.
This must be hard on Turkuaz in particular - hopefully they have enough work elsewhere.
The Onur Air flight from Belfast to Dalaman this morning is the only outbound flight that has operated with pax to Turkey since Friday (aside from TCX/TOM). All other Onur, Saga, Turkuaz services lost... approximately 7 rotations in total. Quite a lot of people disappointed.
This must be hard on Turkuaz in particular - hopefully they have enough work elsewhere.
Join Date: Nov 2003
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why now ?
Why do ATOL companies who appear to have similar roots (not routes) go bust in peak season when I would have thought that they have maximum cash flow from future bookings paid in advance, who decides when to pull the plug and why now ?
Why do ATOL companies who appear to have similar roots (not routes) go bust in peak season when I would have thought that they have maximum cash flow from future bookings paid in advance
Join Date: Sep 2002
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Groundloop - relatively few people book holidays at this time of year. - you obviously have no understanding of the current marlet place. Over the last two years the booking profile has changed dramatically. Where you received the bulk of your bookings in Jan /Feb time this is no longer the case. Yes you do take bookings but not to the level of previous years, increasingly people are booking later and later and the vast majority are looking for a cheap deal.
Hadenough -
1/ I believe Goldtrail had been operating well before the demise of XL and anyway didnt this Director leave Goldtrail about a year ago, ?
2/ I understand from recent events that Goldtrail were a customer of Viking as are a number of other UK tour operators, if another one went bust would Viking be responsible for that?
3/ If that is the case your point is?
4/ you are totally correct!
Hadenough -
1/ I believe Goldtrail had been operating well before the demise of XL and anyway didnt this Director leave Goldtrail about a year ago, ?
2/ I understand from recent events that Goldtrail were a customer of Viking as are a number of other UK tour operators, if another one went bust would Viking be responsible for that?
3/ If that is the case your point is?
4/ you are totally correct!
What does the CAA/ATOL licencing of holiday operators actually do to oversee such situations ? Surely they require operators to provide them with cash flow forecasts for cash in and out looking forward, and then require actual reports to show reality is conforming. If a problem seems to be arising you move on to doing this each week, and ultimately every day, ensuring there is always a buffer of cash available.
It's not rocket science, just straightforwardly what happens elsewhere in the financial world. In this was you can manage things before they get out of control. Isn't that what the whole ATOL scheme was meant to do in the first place ?
It's not rocket science, just straightforwardly what happens elsewhere in the financial world. In this was you can manage things before they get out of control. Isn't that what the whole ATOL scheme was meant to do in the first place ?