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Old 8th May 2010, 08:20
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Can someone tell me why Ryanair have today cancelled a number of flights to Spain (including mine), apparently due to ash clouds, while easyJet are flying a normal schedule on the same routes?
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Old 8th May 2010, 08:25
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Ryanair is not easyJet, WW have also cancelled some flights aswell.
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Old 8th May 2010, 08:28
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There's a big load of ash across the north coast of Spain and the Pyrenees. Really cannot fault Ryanair on this one.
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Old 8th May 2010, 08:30
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Thank you david, but im sure the ryanair bashers will be out in force on this one again.
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Old 8th May 2010, 08:33
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There's a big load of ash across the north coast of Spain and the Pyrenees. Really cannot fault Ryanair on this one.
Excuse my ignorance, but how can other airlines operate flights on the same route, within 35 minutes of my cancelled Ryanair flight, on time?

0930 Easyjet Alicante Gate Closed
1005 Ryanair Alicante Cancelled
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Old 8th May 2010, 08:35
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Thank you david, but im sure the ryanair bashers will be out in force on this one again.
Excuse me! I am not a "Ryanair basher". I have used the airline hundreds of times and defended them just as many.

However alarm bells start going off when I arrive at an airport to be told "your flight is cancelled due to ash clouds" yet an earlier flight on the same route, with another airline went out on time and a flight 30 minutes later, also with another airline is going out on time.
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Old 8th May 2010, 08:38
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Can understand any Portugal cancellations, the re-routes even for a 738 would cost a fortune in fuel!

As for the PMI/ALC etc, the ash cloud chart is close to them, but no cigar!
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Old 8th May 2010, 09:47
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Easyjet will spend extra money on fuel to make sure as many pax are happy as possible. Ryanair will make you rebook and then count it as 2 seat bookings and claim a massive load factor as ther merge flights. Easyjet will want you to use them again even though they are sometimes not as cheap. Ryanair will take you money and do everything they can to keep it while trying to avoid spending money on getting you there.
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Old 8th May 2010, 10:12
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What is the story with Ireland / UK area? Is there an expectation that there will be volanic ash restrictions over us in the next 24hours?

I am planning to book a flight for later today and might not if there is a real propect that there will be problems?
Thanks
EI-BUD
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Old 8th May 2010, 11:31
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Have a look at this it may go some way to explaining or it may not depending on your view point.

http://www.metoffice.gov.uk/aviation...1273316351.png
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Old 8th May 2010, 13:57
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From the Ryanair website:

DISRUPTED AIRPORTS

BERGERAC closed from 1300hrs to 2400hrs

BEZIERS closed from 1300hrs to 2400hrs

BIARRITZ closed from 1300hrs to 2400hrs

BORDEAUX closed from 1300hrs to 2400hrs

CARCASSONNE closed from 1300hrs to 2400hrs

GIRONA closed from 1300hrs to 2400hrs

GRENOBLE closed from 1600hrs to 2400hrs

LA ROCHELLE closed from 1600hrs to 2400hrs

MARSEILLEclosed from 1600hrs to 2400hrs

MONTPELLIER closed from 1300hrs to 2400hrs

NIMES closed from 1600hrs to 2400hrs

PAU closed from 1300hrs to 2400hrs

PERPIGNAN closed from 1300hrs to 2400hrs

PORTO closed from 0600hrs to 2400hrs

REUS closed from 1300hrs to 2400hrs

RODEZ closed from 1300hrs to 2400hrs

SANTANDER closed from 0600hrs to 2400hrs

SANTIAGO closed from 0600hrs to 2400hrs

ST ETIENNE (LYON) closed from 1600hrs to 2400hrs

TOULON closed from 1600hrs to 2400hrs

VALLADOLID closed from 0600hrs to 2400hrs

ZARAGOZA closed from 0600hrs to 2400hrs
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Old 8th May 2010, 17:25
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Up at 5:15 this morning to bring my parents to Faranfore, Kerry International Airport (KIR) so that they could fly to Faro (FAO) with Ryanair. No information on their website at 5.45 that the flight was cancelled. So we drove to KIR only to be told that it was in fact cancelled. Not impressed cos I'm not a morning person and I'm disappointed for my elderly parents!! Anyway, they're re-booked for Wednesday evening's flight free of charge. Let's hope that the ash plume from Eyaf abcdefghijklmnopqrstuvwxyz moves somewhere else or better still just washes down with a good dose of rain. .................... well I can hope, eh?
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Old 8th May 2010, 17:46
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befree

Again you seem to leave-out certain important facts just to support
your tiresome Ryanair bashing.....

rebooking is free and ash cloud canx passengers numbers included...

MM
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Old 8th May 2010, 19:59
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Easyjet will spend extra money on fuel to make sure as many pax are happy as possible. Ryanair will make you rebook and then count it as 2 seat bookings and claim a massive load factor as ther merge flights. Easyjet will want you to use them again even though they are sometimes not as cheap. Ryanair will take you money and do everything they can to keep it while trying to avoid spending money on getting you there.
A RANT as per usual.

Seats booked and paid for are counted once and once only.

Your slur on "They will take your money and do everything they can to keep it" is yet another knuckle dragging attempt at your own agenda without a single piece of fact behind it.

Had a number of friends coming for a visit who were disrupted by cancellations they were sent a number of emails indicating how they could apply for refunds without a problem.
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Old 8th May 2010, 21:11
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I flew from Krakow to Leeds this morning. Later, when I checked my emails, there was an email from Ryanair advising me the flight was cancelled because of problems in Spanish and French airspace.....What?
A later email informed me that a text message had been sent telling me to ignore the previous email. I did not receive this.
I cannot imagine why the first email was sent given the reasons for this.
Does somebody in Ryan have problems with geography?
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Old 8th May 2010, 21:25
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Me too - I had two e-mails advising me of cancellations, DUB-EMA (this morning) and BHX-DUB this evening. Both arrived midday, roughly four hours after the DUB-EMA had taken place but leaving me slightly worried about my return journey. I wonder if I should apply for the recommended refunds...
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Old 9th May 2010, 06:51
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Volcano

It is very easy to sit here and criticise any airline, but this volcano activity is a new problem for the industry. As peak season approaches, it will be even harder to get out of trouble than a few weeks ago.

One example would be to leave a spare aircraft at (example Tenerife) with crew to use for shuttles to (which ever airport is open) etc, but in the summer, heading for the peak, how many spare aircraft would there be?

Airlines are good at dealing with a couple of cancelled flights caused by tech issues, crew sickness etc, but to cancel hundreds at a time is a whole new ball game.

I know it is heartbreaking when your holiday is cancelled etc, but a reminder to all that the ruler of the planet is indeed Mother Nature!
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Old 9th May 2010, 07:08
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I think the question that is being raised is why Ryanair and Easy were cancelling flights into southern Spanish/Portuguese airports when every other operator wasn't? It was only the Northern Spanish airports that were shut and the instructions from NATS in avoiding the ash are quite clear. Treat it like a mountain and either fly over it or around it and you'll be fine as other carriers are doing.
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Old 9th May 2010, 09:37
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NAT' have nothing to do with Portugese or Spanish airspace so they are pretty irrelevant. There were already huge delays in portugal and nothern spain, due to the NAT tracks being so southerly, something they are not used to, and hence different airways may have been unavailable, and as a result any other rerouting would have added such a significant distance that it may not have been worth their while. Flying above it does not work as you'd have to descend through it at some stage

Better safe than sorry I suppose.
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Old 9th May 2010, 13:20
  #1240 (permalink)  
 
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I think the question that is being raised is why Ryanair and Easy were cancelling flights into southern Spanish/Portuguese airports when every other operator wasn't? It was only the Northern Spanish airports that were shut and the instructions from NATS in avoiding the ash are quite clear. Treat it like a mountain and either fly over it or around it and you'll be fine as other carriers are doing.
That was indeed my question, although Easyjet had a flight 35 minutes later on the same route which departed on time. Ryanair were the only one cancelleing flights yesterday, from what I seen on the departure boards anyway.

Whats worse is Ryanair offered me, what they said was "the next avalable flight" tomorrow evening (Monday 10 May), despite the fact the Ryanair website is showing a flight tonight going ontime with seats on sale from £200 one-way.
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