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BA 747-400 at Luton?

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Old 9th Mar 2006, 19:28
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This flight must hold the record for the longest non stop passenger flight into Luton and the largest passenger plane ever to visit Luton. Talking about large aircraft I also hear that a Varig MD11F is due in on Friday morning
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Old 9th Mar 2006, 19:32
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Grrr

Have Servisair taken the plane and its passengers hostage in lieu of payment in advance? I have had some training in negotiating, can I be of use?

Is this part of Mr Walsh's £450m cost savings announced today? Use Luton rather than Heathrow for BA long haul operations?
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Old 9th Mar 2006, 19:36
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If I can remember correctly the last time the VARIG freighter was here, it was taking the British Olympic Equestrian Team's horses to Athens for the Games.

JSW.
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Old 9th Mar 2006, 19:37
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BAW268D was flightplanned Luton to Heathrow at 1910z but appears not to have left yet.

I'm sure next time, they'll (BA) will divert somewhere else (Stansted, Brum or Manchester I s'pose depending on fuel status)

Fried Chicken
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Old 9th Mar 2006, 19:45
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Originally Posted by OLNEY 1 BRAVO
It's only the second BA 747 to visit. The first one was also on a weather diversion and had an angry Prince Andrew on board.
He wasn't that angry, we lent him a motor!
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Old 9th Mar 2006, 19:47
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Originally Posted by LTNman
This flight must hold the record for the longest non stop passenger flight into Luton and the largest passenger plane ever to visit Luton. Talking about large aircraft I also hear that a Varig MD11F is due in on Friday morning
Britannia use to operate their B707s direct from LAX if the winds were right.
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Old 9th Mar 2006, 19:54
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Who says lightning doesn’t strike twice. 12 years ago BA bring in a diverted 747 onto the newly built south stands and the aircraft was marooned due to a lack of a tow bar. Now in the year 2006 with Luton handling 9.2 million passengers and pretending to be one of the big boys BA bring in a second 747 and guess what, it is marooned due to a lack of a tow bar.

I know it has nothing to do with the airport authority but it doesn’t do the airports credibility any good.
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Old 9th Mar 2006, 20:59
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Grrr

I would suggest that if Luton is a nominated diversion airport for BA and their -400 fleet, then they, BA really are to blame and not the poor handling agents? For goodness sake, Luton is only 40 miles from Heathrow, could they not have sent someone to help? Yes I realise that the M25 and M1 are awful after 16:00!

If the passengers were disgruntled (and I bet that they were?), it is hardly the fault of the handling agent or the airport. Someone, somewhere within BA made the decision to land at Luton, sadly their decision seems not to have been backed up in assistance for their customers?

Sad to think that Buster knew that a -400 was a first visit to Luton!
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Old 9th Mar 2006, 23:08
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It's Gone!

The aircraft departed Luton for Heathrow at 23.55 ... just beating the runway closure by 5 minutes.
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Old 10th Mar 2006, 05:44
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Originally Posted by Buster the Bear
I would suggest that if Luton is a nominated diversion airport for BA and their -400 fleet, then they, BA really are to blame and not the poor handling agents? For goodness sake, Luton is only 40 miles from Heathrow, could they not have sent someone to help?...If the passengers were disgruntled (and I bet that they were?), it is hardly the fault of the handling agent or the airport. Someone, somewhere within BA made the decision to land at Luton, sadly their decision seems not to have been backed up in assistance for their customers?
Quite right! The aircraft diverted into Luton due to being close to fuel minimums caused by extended holding at LHR. The fact that the handling agents at Luton don't regularly deal with 747s means that they don't hold such things as tow bars for these aircraft. If the flight crew elected to divert to LTN to avoid an emergency situation developing, then any disruption to the pax was inevitable - but rather less than if the BA aircraft had turned into a glider somewhere near Bovingdon.

It's got absolutely nothing to do with Luton or LLAO and whilst Servisair aren't the best of the bunch (well, they're the cheapest and you gets what you paid for...) you can't expect such an unexpected unplanned movement to be catered for at any airport where such aircraft are not regular visitors.

Bet if an Airbus A380 suddenly made an unexpected diversion into LGW or STN, the same 'difficulties' would arise...

Stop this LTN bashing!!!

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Old 10th Mar 2006, 06:15
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Maybe someone should look at why this flight diverted to LTN and not STN. I suspect it wasn't ultimately the Captain's fault here.........dig a bit deeper and maybe we'll see why
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Old 10th Mar 2006, 08:01
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Having read my posts on here about how restrictive (BA) crew hours can be, can someone explain how the flight and cabin crews operated a service from LAX (overnight) to then divert and to then depart LTN at 23:55??? Or did a "new" crew take over?
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Old 10th Mar 2006, 08:09
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It was a fresh crew.
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Old 10th Mar 2006, 08:53
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can i just ask, what has not having a tow-bar got to do with off-loading passengers! Surely the tow-bar problem is just for pushing the empty aircraft back later when ready to depart for LHR!

How ridiculous! Or did they not have the correct air-stairs???
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Old 10th Mar 2006, 09:09
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Not necessarily ridiculous. All those pax would have to go through customs and immigration, both of which are usually pretty busy, and they may have said "no" to the extra work until they were in a position to cope. There may have been issues with unloading the bags (ie the correct equipment to unload the cargons being available, and staff to drive it). There may have been difficulties getting buses and/or airstairs. It may have been that BA expected to get the flight out of Luton quickly and didn't want to lose their pax in the terminal. Lots and lots of good reasons, when you think about it.

It is a difficult call - once the pax are off, you are committed to the time and expense of bussing them to LHR. That decision shouldn't be made until there is no chance of getting the aircraft to LHR in less time than it would take to deplane the pax, re-unite them with their bags, get them through customs etc, and have a fleet of buses waiting to take them to LHR (and then of course there is the state of the M25 to consider).

In this case, they probably thought that the delay caused by re-fuelling and re-crewing was less than all the above, but events eventually conspired to prove them wrong. It's a bit of a lottery. Either way, your pax are going to be annoyed.

You think this is bad - try diverting into MAN. You can wait for hours before ANYBODY turns up to the aircraft. I once sat there with the APU running for three hours before a GPU turned up.

My only question would be why they didn't lob into STN, the two are about the same distance from LHR. Maybe the approach sequence was too long at STN... and BHX is only 15 mins away...
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Old 10th Mar 2006, 09:16
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Why diversion to LGW wasn't an option, considering it is BA base and 744 handling facilities are in place?
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Old 10th Mar 2006, 09:21
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Originally Posted by shamrock7seal
can i just ask, what has not having a tow-bar got to do with off-loading passengers! Surely the tow-bar problem is just for pushing the empty aircraft back later when ready to depart for LHR!
How ridiculous! Or did they not have the correct air-stairs???
Firstly, the crew were probably unwilling to complete the parking of the aircraft until they knew whether or not the aircraft would be able to push back when necessary. If as one other post suggests, Servisair failed to respond to the crew's radio calls, then this information wouldn't have been instantly available to the crew, hence the delay in parking. Secondly, it is possible that Servisair didn't have the necessary stairs available or if they did, perhaps the staff on duty were not checked out to use them with a 747 as this type of aircraft is a comparative rarity at Luton and on this occasion was completely unexpected. Thirdly, it is not inconceivable that BA instructed the crew initially, to keep the passengers on board because it might have been possible to position the aircraft back into Heathrow within an hour or-so and to offload that many passengers, process them and their baggage through the Terminal and to then bus them over to Heathrow would have taken well over an hour to complete.

No doubt if BA intends to routinely divert its 747s into Luton, appropriate ground handling facilities will be positioned there by BA and its ground handling agent will be required - in return for payment - to have the necessary staff always available or on standby.

When BA diverts any of its narrow-body fleet into Luton - which it does not infrequently - there's never any difficulty and generally speaking, the process is completed smoothly and without causing additional problems for the pax.

Ditto when its 777s operate through on pre-planned charter flights.

BTW, Boeing 747s don't have 'air-stairs'.

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Old 10th Mar 2006, 12:03
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I think we sould forget bashing Servisair, Luton Airport or Customs etc etc, the question has to be asked......Why on earth did the worlds favourite airline choose to divert a 747-400 into a regional/low-cost hub/General Aviation airport that has no normal run of the mill handling facilities for a 747 ???

Why was EGBB/EGKK/EGSS/EGCC/EGFF all over-looked and the decision made to divert into EGGW ??.

Worlds favourite airline my hairy !!!
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Old 10th Mar 2006, 12:46
  #39 (permalink)  

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Fascinating thread. While reading it I had the same thoughts as ManofMan.

I also had a thought. Let's say there was a pax on board (with hand baggage only) who lived in St.Albans. Once the passengers got off the plane, would he/she be allowed to leave the airport and jump in a cab home?

I've done this in Asia, getting off a plane stranded in Batam, Indonesia and cabbing/ferrying it to Singapore. This was pre-9/11 though and I have no idea if it would be allowed now.
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Old 10th Mar 2006, 14:53
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Can't understand why they didn't throw a towbar into a truck and drive it over from STN or LHR?????
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