More madness at BA!
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Join Date: Jul 2000
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More madness at BA!
BA crews have been told that no hot meals will be provided for the foreseeable future and that you cannot bring or heat up your own food in case the passengers are offended.
So BA customers, next time you're off on a longhaul flight, please spare a thought for the pilots that are eating a day old un-chilled sandwich or salad - and if they become incapacitated and fly you into the ground, try not to be offended either.
Sadly, neither BALPA, the CAA or the HSE have anything to say regarding this issue.
Perhaps closing the staff canteen at Waterworld would allow our managers to "share our pain".
PS. Sorry to all our pax - we're trying our best but our managers are morons.
So BA customers, next time you're off on a longhaul flight, please spare a thought for the pilots that are eating a day old un-chilled sandwich or salad - and if they become incapacitated and fly you into the ground, try not to be offended either.
Sadly, neither BALPA, the CAA or the HSE have anything to say regarding this issue.
Perhaps closing the staff canteen at Waterworld would allow our managers to "share our pain".
PS. Sorry to all our pax - we're trying our best but our managers are morons.
It's what the Long haul Cabin crew have been told to say. Just done 8hrs 40mins with a chicken sandwich and a couple of buscuits to eat. Thank heavens I'm on a diet............
Moderate, Modest & Mild.
Another momentous airline "management" decision that makes no sense, but is merely designed to let you workers know WHO "the boss" is.
Pathetic, isn't it.
And so petty.
Meanwhile the office workers are free to head off to the nearest restaurant, or cafeteria, between Internet sessions in the office!
Pathetic, isn't it.
And so petty.
Meanwhile the office workers are free to head off to the nearest restaurant, or cafeteria, between Internet sessions in the office!
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Fear ye not Hot Wings. I'm off for a long sector tomorrow and will be taking my own grub that I'll be cooking myself on the way out. One word of a complaint from management and I'll be pointing to my copy of BLR and refusing to operate home until they provide me with a hot meal no board, as per our contract. I suspect that would focus their minds a bit.
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Absolute CRAP Hot wings and you know it!!!
If that were the case then oops for eating my tesco ready meal last night. Infact, I personally heated three passengers own ready meals that they brought with them last night and I wasnt the only one.
Suggest you stop the BA bashing for the heck of it!
Now the problem that does exist is that we are not allowed to use the ovens if the oven racks are not loaded as this is an obvious safety problem...easier for things to catch fire. But I have yet to hear of a flight going out without at least one oven still with a rack installed!
If that were the case then oops for eating my tesco ready meal last night. Infact, I personally heated three passengers own ready meals that they brought with them last night and I wasnt the only one.
Suggest you stop the BA bashing for the heck of it!
Now the problem that does exist is that we are not allowed to use the ovens if the oven racks are not loaded as this is an obvious safety problem...easier for things to catch fire. But I have yet to hear of a flight going out without at least one oven still with a rack installed!
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apaddyinuk think you might be right. Nothing is being said to the Cabin Crew on the subject. No e-mail messages from BA. Nothing on the intranet. No mention on the BASSA website. A lot of hubba galoobla me thinks!
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I will make two phone calls tomorrow,one to cabin crew management and one to the flight crew duty manager(on behalf of my flight crew colleagues).I will then post the geniune answer.
I know as cabin crew we are asked not to heat food brought in by passengers in case of food posioning if the meal has not been correctly stored/heated and the finger points to us!!.
It would be a total nightmare(not impossible) to heat up 300+ passenger carry on's
.
I feel totally 100% sorry for our passengers for the present situation and hope against hope it is sorted quickly and hope the measures to feed the passengers before boarding goes some way.I will feel totally embarrased when I go back to work and and am not able to offer the service our passengers deserve and expect.
On a 10 to 14 hour duty day a salad or sandwich will not be enough for myself and many of my cabin crew colleagues and will not be happy at work. If this rumour is true it is all I feel sorry for. If I am tired in the cabin and make a mistake it is hardly going to endanger life.However at the end of a long night sector with no decent hot food, if a flight crew colleague makes a mistake it may be more that spilled coffee!!.
With NO other catering company in the Heathrow area able to take over the catering at such short notice due to the size of the contract and with Gate Gourmet already with a loss of £25 million and surely close to going under I wonder just how long this will go on for.
The passengers will not accept this long term and rightly so.
I hope the person/people responsible for selling (more to the point outsourcing!! following the great U.S. corporate lead) BA's catering department to the lowest bidder for short term savings can now count the long term cost of their decision.Maybe BA should now bite the bullet and offer to buy back the whole of the catering department including the sacked workers,then be in charge of their own destiny!!.Just a thought.
WTDWL.
I know as cabin crew we are asked not to heat food brought in by passengers in case of food posioning if the meal has not been correctly stored/heated and the finger points to us!!.
It would be a total nightmare(not impossible) to heat up 300+ passenger carry on's
.I feel totally 100% sorry for our passengers for the present situation and hope against hope it is sorted quickly and hope the measures to feed the passengers before boarding goes some way.I will feel totally embarrased when I go back to work and and am not able to offer the service our passengers deserve and expect.
On a 10 to 14 hour duty day a salad or sandwich will not be enough for myself and many of my cabin crew colleagues and will not be happy at work. If this rumour is true it is all I feel sorry for. If I am tired in the cabin and make a mistake it is hardly going to endanger life.However at the end of a long night sector with no decent hot food, if a flight crew colleague makes a mistake it may be more that spilled coffee!!.
With NO other catering company in the Heathrow area able to take over the catering at such short notice due to the size of the contract and with Gate Gourmet already with a loss of £25 million and surely close to going under I wonder just how long this will go on for.
The passengers will not accept this long term and rightly so.
I hope the person/people responsible for selling (more to the point outsourcing!! following the great U.S. corporate lead) BA's catering department to the lowest bidder for short term savings can now count the long term cost of their decision.Maybe BA should now bite the bullet and offer to buy back the whole of the catering department including the sacked workers,then be in charge of their own destiny!!.Just a thought.
WTDWL.
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Until they decide to strike again! Selling off the Catering section wasn't a bad move and freed BA of one more militant department. The major error was relying on solely on one supplier with no back up plan. Buying back Gate Gourment, along with all the militants and loony left shop stewards would be a serious mistake. Multi-sourcing our catering would be the wise, and perhaps only available move now. It might cost us more in meals but it'll save us more in disruption.
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I am starting to be quite amazed that BA haven't the ability or improvisational skills to sort something out especially at out stations after all this time. There should be food on incoming flights at the very least. As for outgoing - even refridgerated truckloads of Pret-a-Manger or Marks and Sparks sandwiches, fresh fruit, crisps and salads could be organized along with improvised delivery to flights. Supply dry ice to the trolleys.
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Inbound flights already have sandwiches on them but full food service isn't possible because all the trolleys etc are stuck at LHR. Also there's nobody to unload them when the aircraft gets in. That said I'm getting pretty sick of the fact that they can't even seem to manage a single crew meal trolley.
Outbound flights face an altogether different problem. When it all started to kick off (Wednesday), whenever a Gate Gourmet truck went near a BA aircraft the loaders blacklisted it and refused to work. I have no doubt whatsoever they'd do it again if somebody elses truck rolled up.
Jericho - no booze I'm afraid. Tea of coffee do you?
?
Outbound flights face an altogether different problem. When it all started to kick off (Wednesday), whenever a Gate Gourmet truck went near a BA aircraft the loaders blacklisted it and refused to work. I have no doubt whatsoever they'd do it again if somebody elses truck rolled up.
Jericho - no booze I'm afraid. Tea of coffee do you?
?
Eight Gun Fighter
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There are solutions to every problem. That is really what (good) management is for. My favorite (but sparingly used) phrase at work is "I'm not interested in why it can't be done, I'm interested in how it can be done".
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