Help with UK regional airport terminal design.
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Help with UK regional airport terminal design.
I am currently doing some contract work (i.e. on the side) here in Canada on regional airport terminal layouts and design.
Part of the study involves bench marking data.
Airport layout maps on the net are very poor or non-existent.
I am hoping to save time by asking the most frequent travellers.
Please could PPRUNErs help me with descriptions of their local UK regional airport function layout.
Type of data needed I am looking for is;
1) Do domestic and EEC passengers share the departures area?
2) Are all other international departing passengers kept separate from domestic and EEC travelers?
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travelers?
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travelers?
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
8) How do departing travelers return to the public areas if they need to?
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travelers kept completely separated at all times? In particular does this apply to domestic travelers?
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
11) Which regional airport in the UK do you think “has it right”?
12) Which regional airport anywhere in the world do you think “has it right”?
13) Please name the airport that you may be describing.
Many thanks for your time, help and response
Part of the study involves bench marking data.
Airport layout maps on the net are very poor or non-existent.
I am hoping to save time by asking the most frequent travellers.
Please could PPRUNErs help me with descriptions of their local UK regional airport function layout.
Type of data needed I am looking for is;
1) Do domestic and EEC passengers share the departures area?
2) Are all other international departing passengers kept separate from domestic and EEC travelers?
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travelers?
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travelers?
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
8) How do departing travelers return to the public areas if they need to?
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travelers kept completely separated at all times? In particular does this apply to domestic travelers?
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
11) Which regional airport in the UK do you think “has it right”?
12) Which regional airport anywhere in the world do you think “has it right”?
13) Please name the airport that you may be describing.
Many thanks for your time, help and response
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1) Do domestic and EEC passengers share the departures area?
Yes
2) Are all other international departing passengers kept separate from domestic and EEC travellers?
No
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travellers?
No
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travellers?
Show your boarding card which contains the destination when buying duty free. If outside the EEC then you can buy
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
Passengers are encouraged to go airside.
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
Airside
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
No although some gates have access to snacks/ tea coffee
8) How do departing travellers return to the public areas if they need to?
Not normally done but if they need to then goods bought airside can’t be taken out.
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travellers kept completely separated at all times? In particular does this apply to domestic travellers?
At Luton they are kept separate but at airports like Gatwick and Glasgow they can pass through departures. This also applies to domestic at Glasgow.
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
Poor design
13) Please name the airport that you may be describing.
London Luton http://www.london-luton.co.uk/en/
Yes
2) Are all other international departing passengers kept separate from domestic and EEC travellers?
No
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travellers?
No
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travellers?
Show your boarding card which contains the destination when buying duty free. If outside the EEC then you can buy
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
Passengers are encouraged to go airside.
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
Airside
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
No although some gates have access to snacks/ tea coffee
8) How do departing travellers return to the public areas if they need to?
Not normally done but if they need to then goods bought airside can’t be taken out.
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travellers kept completely separated at all times? In particular does this apply to domestic travellers?
At Luton they are kept separate but at airports like Gatwick and Glasgow they can pass through departures. This also applies to domestic at Glasgow.
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
Poor design
13) Please name the airport that you may be describing.
London Luton http://www.london-luton.co.uk/en/
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1) Do domestic and EEC passengers share the departures area?
Depands on what airline they are flying with.
2) Are all other international departing passengers kept separate from domestic and EEC travellers?
All non eu flights will depart from the international departures are where some eu flights leave from but not all EU flights.
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travellers?
yes
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travellers?
Show your boarding card.
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
shots are before and after security so they dont mind.
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
before security, public areas
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
yes
8) How do departing travellers return to the public areas if they need to?
following signs for connections or once in arrivals go back into the check in-area.
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travellers kept completely separated at all times? In particular does this apply to domestic travellers?
Demestic arrivals go threw departures but international arrivals is on the ground floor with departures on the 1st and 2nd.
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
Poor layout, work never ending with new areas being added all the time.
13) Please name the airport that you may be describing.
Glasgow International (GLA)
www.glasgowairport.com
Depands on what airline they are flying with.
2) Are all other international departing passengers kept separate from domestic and EEC travellers?
All non eu flights will depart from the international departures are where some eu flights leave from but not all EU flights.
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travellers?
yes
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travellers?
Show your boarding card.
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
shots are before and after security so they dont mind.
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
before security, public areas
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
yes
8) How do departing travellers return to the public areas if they need to?
following signs for connections or once in arrivals go back into the check in-area.
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travellers kept completely separated at all times? In particular does this apply to domestic travellers?
Demestic arrivals go threw departures but international arrivals is on the ground floor with departures on the 1st and 2nd.
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
Poor layout, work never ending with new areas being added all the time.
13) Please name the airport that you may be describing.
Glasgow International (GLA)
www.glasgowairport.com
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1. Yes
2. No
3. No
4. production of boarding cards
5. Departures asap to part with lots of cash in the departure lounge
6. Departures
7. No
8. Normally routed through arrivals
9. Seperated at all times
10. Constant building of new shops that no one wants.
13. Birmingham International www.bhx.co.uk
2. No
3. No
4. production of boarding cards
5. Departures asap to part with lots of cash in the departure lounge
6. Departures
7. No
8. Normally routed through arrivals
9. Seperated at all times
10. Constant building of new shops that no one wants.
13. Birmingham International www.bhx.co.uk
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Norwich Airport (NWI) is a good example of a small regional airport that's about to expand. The architects plans (sorry, can't remember their names, it's a London firm, the airport info desk will know) have been on public display for a while. I think it's a good example of the smaller airport, especially since the check-in hall gives a very generous view straight through to the stands, which is excellent for helping people orientate themselves.
*j*
*j*
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I suppose LGW's a bit big to describe as a 'regional' airport, but LTNman, answers fit very well with us for general arrangement, shop location etc. Come to think of it, Luton's outgrown that decription, too!
I don't work there, but Southampton would definitely fit the 'regional' title. This was re-developed 10-15 years ago. A number of mistakes were made here, with insufficient forward planning. They didn't buy all the land they now need. As far as the building itself is concerned, they got it 90 deg out, so that there's no room to expand. It should have been built parallel to the runway/railway instead of just squeezing in between these fixed obstacles. The runway needs re-aligning, too, but that's another story!
Cheers,
The Odd One.
I don't work there, but Southampton would definitely fit the 'regional' title. This was re-developed 10-15 years ago. A number of mistakes were made here, with insufficient forward planning. They didn't buy all the land they now need. As far as the building itself is concerned, they got it 90 deg out, so that there's no room to expand. It should have been built parallel to the runway/railway instead of just squeezing in between these fixed obstacles. The runway needs re-aligning, too, but that's another story!
Cheers,
The Odd One.
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Am I being paranoid or could this info be used to help plan a possible terrorist attack? Or maybe someone can verify who 2U5A really is? I don't think I know any of you as I'm sure is the case with a lot of people and I'm also sure that extremely few people know who I am so how do you know the answers to the questions will be used in the way it seems to be intended?
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Officially it is not a regional airport - but would easily be adapted for a large regional.......
THE BEST airport I have ever travelled through is OSL - Oslo Gardemoen.
Brilliant design, beautiful wooden floors, virtually all the exterior walls are glass. Even the airbridges are glass, rather than the metal type used at most terminals.
It is typically Scandinavian - clean, uncluttered, simple to use, yet elegant - like a Volvo really.
If you get chance, look at airliners.net and use the filter to select terminal shots, or airport overviews.
9.5 out of 10, definately.
PS - UNCLE PHILLY - GET A LIFE!!!!!! 
THE BEST airport I have ever travelled through is OSL - Oslo Gardemoen.
Brilliant design, beautiful wooden floors, virtually all the exterior walls are glass. Even the airbridges are glass, rather than the metal type used at most terminals.
It is typically Scandinavian - clean, uncluttered, simple to use, yet elegant - like a Volvo really.
If you get chance, look at airliners.net and use the filter to select terminal shots, or airport overviews.
9.5 out of 10, definately.
PS - UNCLE PHILLY - GET A LIFE!!!!!!
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What is never considered by planners is safety........
////////////////////DELETED///////////////////////???
Concrete buildings are the best. The safest airport in the UK is probably Luton.
Think safe....be safe.
////////////////////DELETED///////////////////////???
Concrete buildings are the best. The safest airport in the UK is probably Luton.
Think safe....be safe.
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Thanks for the help!
This is very good data, many thanks.
Anyone have anything on Newcastle, Bristol and Cardiff?
What were the "mistakes" made at Southampton??
I know they just expanded their departure lounge and the post office building has boxed them in, anything else.
As for being a security risk, that is simply NOT me.
Mind you if you know anything about Ford Motor Company part numbering system then my "name" may give you a level of familiarity.
I am an ergonomics specialist (human/machine/environment interface sort of thing).
I have worked on many projects from aircraft pointy end things to twiddly knobs on your car panel and arena evacuation models.
Anyone have anything on Newcastle, Bristol and Cardiff?
What were the "mistakes" made at Southampton??
I know they just expanded their departure lounge and the post office building has boxed them in, anything else.
As for being a security risk, that is simply NOT me.
Mind you if you know anything about Ford Motor Company part numbering system then my "name" may give you a level of familiarity.
I am an ergonomics specialist (human/machine/environment interface sort of thing).
I have worked on many projects from aircraft pointy end things to twiddly knobs on your car panel and arena evacuation models.
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Be careful. In the EU we have four different types of passengers:
1) Yes
2) No, until passport control
3) No
4) Use of the boarding card. Your destination will give you the right to duty free prices
5) Check in, go through security asap and wait for flight in departure areas and spend the money
6) Past security in the departure wait area
7) No
8) Backtraking through a dedicated channel at security. NOT encouraged at all.
9) Arriving and departing travelers are kept completely separated at all times. I think this will become compulsory, and is compulsory for new terminal buldings. Arriving pax with a connecting flight and through check-in go through a dedicate security channel to enter the departure wait area. If they do not have not through check-in, they have to exit arrivals, go to the departures >> check-in >> security >> departure wait area.
10) Waiting areas at the gates often to far away from bars, toilets, ecc.
11) In Italy Turin / TRN is not bad
12) In Germany Koeln / CGN is not bad
13) TRN, click for the English version, upper right side
You can take an interactive virtual tour of TRN with maps and pictures:
arrivals level
departures level
The airport is being fully upgraded right now, and the airside duty free, shops and restaurant is getting a 132% increase. More info here
You can contact them via e-mail. Generally speaking, they are cooperative and friendly.
- domestic pax
- international pax flying to a Schengen EU country (handled as domestic pax, no passport control)
- international pax flying to a NON Schengen UE country (passport control, like U.K.)
- international pax flying to a non UE country (passport control)
1) Yes
2) No, until passport control
3) No
4) Use of the boarding card. Your destination will give you the right to duty free prices
5) Check in, go through security asap and wait for flight in departure areas and spend the money
6) Past security in the departure wait area
7) No
8) Backtraking through a dedicated channel at security. NOT encouraged at all.
9) Arriving and departing travelers are kept completely separated at all times. I think this will become compulsory, and is compulsory for new terminal buldings. Arriving pax with a connecting flight and through check-in go through a dedicate security channel to enter the departure wait area. If they do not have not through check-in, they have to exit arrivals, go to the departures >> check-in >> security >> departure wait area.
10) Waiting areas at the gates often to far away from bars, toilets, ecc.
11) In Italy Turin / TRN is not bad
12) In Germany Koeln / CGN is not bad
13) TRN, click for the English version, upper right side
You can take an interactive virtual tour of TRN with maps and pictures:
arrivals level
departures level
The airport is being fully upgraded right now, and the airside duty free, shops and restaurant is getting a 132% increase. More info here
You can contact them via e-mail. Generally speaking, they are cooperative and friendly.
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NCL
1) Do domestic and EEC passengers share the departures area?
yes
2) Are all other international departing passengers kept separate from domestic and EEC travelers?
No
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travelers?
No
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travelers?
Boarding cards are required for purchasing duty free, tax free is available to all passengers
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
Pax are encouraged to go airside as soon as possible.
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
Most are past security in the departure lounge, only cafe's / Greggs bakers landside.
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
No, recently two small Costa coffee stalls opened in the pier.
8) How do departing travelers return to the public areas if they need to?
Not encouraged and they normally need to be escorted by a member of staff.
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travelers kept completely separated at all times? In particular does this apply to domestic travelers?
Domestic yes, international No.
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
Recent growth has increased the number of flights parking remotely from the terminal requiring coaches, a terminal extension is urgently required, more air bridges are also needed.
11) Which regional airport in the UK do you think “has it right”?
Glasgow's a bit shabby but the facilities do the job.
12) Which regional airport anywhere in the world do you think “has it right”?
Never been there but MUC I think is probably the best.
13) Please name the airport that you may be describing.
Newcastle, NCL, EGNT
yes
2) Are all other international departing passengers kept separate from domestic and EEC travelers?
No
3) Are there separate entrances (and security) to departures areas for domestic, EEC and international travelers?
No
4) How are duty-free issues handled within departure areas that are common for domestic, EEC and international travelers?
Boarding cards are required for purchasing duty free, tax free is available to all passengers
5) Does the airport “encourage” departing passengers to check-in and wait outside of security to spend their money at shops, bars and restaurants. Or does the airport want departing passengers to proceed through security as soon as they have checked in and wait for their flight in departure areas to then spend their money?
Pax are encouraged to go airside as soon as possible.
6) Are the majority of shops, bars and restaurants in the public areas or past security in the departure wait areas?
Most are past security in the departure lounge, only cafe's / Greggs bakers landside.
7) Does your local regional airport have bars, shops, restaurants and duty free outlets located right at the gates?
No, recently two small Costa coffee stalls opened in the pier.
8) How do departing travelers return to the public areas if they need to?
Not encouraged and they normally need to be escorted by a member of staff.
9) Do arriving passengers travel through departure areas on their way to customs and bag claim or are they arriving and departing travelers kept completely separated at all times? In particular does this apply to domestic travelers?
Domestic yes, international No.
10) What is the most common reason you have with been dissatisfied with you local UK regional airport terminal layout?
Recent growth has increased the number of flights parking remotely from the terminal requiring coaches, a terminal extension is urgently required, more air bridges are also needed.
11) Which regional airport in the UK do you think “has it right”?
Glasgow's a bit shabby but the facilities do the job.
12) Which regional airport anywhere in the world do you think “has it right”?
Never been there but MUC I think is probably the best.
13) Please name the airport that you may be describing.
Newcastle, NCL, EGNT
