Jet2 in chaos
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Jet2 in chaos
“Over expansion, an ageing fleet, under resourced maintenance, over stretched crews, inadequate training, resignations galore.”
Welcome to 'a' or any Jet2 crew room.
Well, that just about sums up the current state of play at Jet2. Last week alone I saw multiple flight cancellations due to lack of crews, above average sickness levels, no spares and one crew I know of that point blank refused to take an aircraft, and that’s not forgetting the appallingly low loads (…the words of the MAN sales team, not mine!). As (almost) the lowest paid 737 operator in the UK and definitely contractually the most restrictive, recruitment has apparently stalled, loads of cadets, no experienced Captain’s, internal promotions with guys under 3000 hours all mixed into a big bag with freelance guys using anything from Polish to venezuelan SOP’s (somtimes on the same flight!!).
A great company if you need some hours, but can’t honestly see them surviving the summer. PM and his yes men crony’s have really messed it up by massive over expansion that they simply can't handle.
Start looking for jobs guys cause it’s all falling apart!!
Welcome to 'a' or any Jet2 crew room.
Well, that just about sums up the current state of play at Jet2. Last week alone I saw multiple flight cancellations due to lack of crews, above average sickness levels, no spares and one crew I know of that point blank refused to take an aircraft, and that’s not forgetting the appallingly low loads (…the words of the MAN sales team, not mine!). As (almost) the lowest paid 737 operator in the UK and definitely contractually the most restrictive, recruitment has apparently stalled, loads of cadets, no experienced Captain’s, internal promotions with guys under 3000 hours all mixed into a big bag with freelance guys using anything from Polish to venezuelan SOP’s (somtimes on the same flight!!).
A great company if you need some hours, but can’t honestly see them surviving the summer. PM and his yes men crony’s have really messed it up by massive over expansion that they simply can't handle.
Start looking for jobs guys cause it’s all falling apart!!
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I suppose they will have to drag themselves to the grave with all those 80%+ load factors from LBA then!
Less than three months since starting up their first MAN routes (in the winter season to boot) and just because LGW isn't hauling in 148 pax per flight it's all gone terribly wrong and were all doomed Mr Mainwaring.........
PTH
Less than three months since starting up their first MAN routes (in the winter season to boot) and just because LGW isn't hauling in 148 pax per flight it's all gone terribly wrong and were all doomed Mr Mainwaring.........
PTH
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I certainly think their customer service is terrible, and as for internal organisation they don't seem on the ball enough. I wouldnt be able to comment about their treatment of staff only to say that the staff I have met don't seem terribly motivated to go the extra mile or make an effort to get bums on seats.
LGW LOADS......
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My experience and that of many others who use Jet2 from LBA is favourable. They have a product which certainly is filling aircraft from Leeds as PTH indicates. Although the MAN-LGW loads haven't been great, anecdotal evidence suggests that the other routes from there are doing better.
I'm interested in Absente reo's observation regarding cancelled flights, I certainly keep an eye on LBA operations and cannot recollect many, if any cancellations in the past month.
I'm interested in Absente reo's observation regarding cancelled flights, I certainly keep an eye on LBA operations and cannot recollect many, if any cancellations in the past month.
Last edited by 14 loop; 22nd Feb 2005 at 12:02.
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I have to defend Jet2 on their customer service I have found it to be excellent. I have flown several times from LBA and never had any reason but to be satisfied.
I also have flown the MAN-LGW route, I agree the loads were light but its a new service. Manchester is a complete different ball game than Leeds. They started with a blank canvass in Leeds and have done extremely well in gaining a loyal customer base there.
Manchester however they are walking into an area with much more competition, it will take longer, but I am sure once they establish themselves they will do very well. Give them time.
Also I hadn't heard of many cancellations either. I have heard they have used the Globespan a/c out of Manchester.
I also have flown the MAN-LGW route, I agree the loads were light but its a new service. Manchester is a complete different ball game than Leeds. They started with a blank canvass in Leeds and have done extremely well in gaining a loyal customer base there.
Manchester however they are walking into an area with much more competition, it will take longer, but I am sure once they establish themselves they will do very well. Give them time.
Also I hadn't heard of many cancellations either. I have heard they have used the Globespan a/c out of Manchester.
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What a load of rubbish this person is talking. Are you sure you mean Jet2 and not someone else? It is nothing like how you describe it.
Everyone has nothing but good things to say about Jet2 from passengers to crew. The cabin crew are working flat out at the moment because of the Manchester base opening however there are 2 courses taking place at the moment and they'll be on line soon.
Obviously the person who started this thread are very bitter and twisted about something, or typing their thread at 01:43 must of been on the grogg! So just get a life!
Everyone has nothing but good things to say about Jet2 from passengers to crew. The cabin crew are working flat out at the moment because of the Manchester base opening however there are 2 courses taking place at the moment and they'll be on line soon.
Obviously the person who started this thread are very bitter and twisted about something, or typing their thread at 01:43 must of been on the grogg! So just get a life!
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Flown with them 3 times and they have been brilliant, on time each time and good loads to boot (Ex LBA). Maybe the move to MAN was not the greatest as they majority of their LBA pax would have previously had to fly form there before their services became available ex LBA. Leeds was hugely underserved MAN is not. They are not stupid however as not all LBA routes are operated from MAN and vice versa. Maybe someone has an axe to grind here but everyone I know who has had experience of them only have good things to say. I for one would be gutted if they went under due to the MAN operation as it would put LBA back years just as it was starting to look like an airport fit for a Major UK city.
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Desperation maybe trying to charge 15 pounds for name changes
for surname and forename reversed is that why they insist on full christian name to screw as many name changes as possible.
Servisair " jet 2 always charge for everything" strange they missed the 37 kilos of excess baggage for same customer.
for surname and forename reversed is that why they insist on full christian name to screw as many name changes as possible.
Servisair " jet 2 always charge for everything" strange they missed the 37 kilos of excess baggage for same customer.
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Another Knocker !!!
If its not a bmibabyite its someone else
"Last week alone I saw multiple cancellations" Not sure when you seen these, only cancellation was a Man-Lgw-Man rotation. It was deemed better to cancel and combine rather than delay 2 sets of pax on the route.
"appalling low loads" Again all new Man route performing better than expected for the winter season. Only the Man-Lgw-Man having sub loads. As Ufgboy points out some days 100+, which is not bad for a new internal route with competition.
"over expansion" Name one other airline who has expanded in the last few years without teething problems. Crew levels slightly below expansion rate hence the use of freelance guys.
Unfortunately over the last week a few delays have been incurred mainly trying to operate into snow restricted airfields, instead of just cancelling like other loco's.
The globespan aircraft that was used on a Edi-Man is actually owned by Channel Express but in globespan colours.
Jet2.com is like any other low cost operation. Trying to keep overheads to a minimum. Name changes and route changes cost with any loco? Not sure what you are getting at San Miguel.
All going well Jet2.com will establish in Man and BFS just as it has in Lba.
The Gimp X
If its not a bmibabyite its someone else
"Last week alone I saw multiple cancellations" Not sure when you seen these, only cancellation was a Man-Lgw-Man rotation. It was deemed better to cancel and combine rather than delay 2 sets of pax on the route.
"appalling low loads" Again all new Man route performing better than expected for the winter season. Only the Man-Lgw-Man having sub loads. As Ufgboy points out some days 100+, which is not bad for a new internal route with competition.
"over expansion" Name one other airline who has expanded in the last few years without teething problems. Crew levels slightly below expansion rate hence the use of freelance guys.
Unfortunately over the last week a few delays have been incurred mainly trying to operate into snow restricted airfields, instead of just cancelling like other loco's.
The globespan aircraft that was used on a Edi-Man is actually owned by Channel Express but in globespan colours.
Jet2.com is like any other low cost operation. Trying to keep overheads to a minimum. Name changes and route changes cost with any loco? Not sure what you are getting at San Miguel.
All going well Jet2.com will establish in Man and BFS just as it has in Lba.
The Gimp X
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What!!
What an utter load of rubbish, Jet2.com is doing just fine. Someone has just been rubbed up the wrong way, probably by PM.
Keep up the good work Jet2.
Leeds, the fastest growing city in the UK.
Keep up the good work Jet2.
Leeds, the fastest growing city in the UK.
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They are doing real well from BFS - very popular. Generally seem to operate OK. Maybe MAN is more difficult for Ops. They are looking at SNN. May happen soon. They start pre Easter at ORK. Planning lots more ex ORK. FR looking to take them on at ORK.
Gimp ,how long have you worked for Channel? The 737 fleet is already 'aged' rather than ageing . You really believe they have a 'talented','caring' management structure in place? One singular individual is very talented,but (a big but!!!) also considered by the majority as BARKING! ( within the Channel this is a widely held belief) As they say the best form of leadership is by example.
Success at LBA does not preclude failure at MAN they are two very different business environments. LBA is distinctly regional, while man is more in the LHR,LGW league.
A shallow pond versus unplumed depths.
The company has expanded very rapidly & has a lot of low hour captains & fo's. Low wages are a fact( take a quick look on the net) as is low morale. Obviously this is only based on personal experience, but experience not sole'ly garnered at BOH.
The engineering at MAN could certainly not be discribed as top drawer. Young,inexperienced certifying engineers with poor leadership & organisation. The engineering department could not be 'less' selective in how it chooses its managers & station engineers. Nepotism is a watchword , qualifications required range from 'best mate' to 'sons best mate'.
A broad vision is one thing ,but it is the capability of middle management that is lacking. They are too many ,with a distinctly small company short sightedness & an unsurpassed empire building capability. Much as i detest management consultants, a night of the long knives is long overdue within their ranks. I am licking my lips in anticipation!
Anyway Gimp me boy the BOH HQ won't last much longer ( not a single a/c based within 150 miles!) then you can join the ranks of the disenfranchised, possibly ex, low morale, possibly north bound gang who believe Channel is not the promised land!
Success at LBA does not preclude failure at MAN they are two very different business environments. LBA is distinctly regional, while man is more in the LHR,LGW league.
A shallow pond versus unplumed depths.
The company has expanded very rapidly & has a lot of low hour captains & fo's. Low wages are a fact( take a quick look on the net) as is low morale. Obviously this is only based on personal experience, but experience not sole'ly garnered at BOH.
The engineering at MAN could certainly not be discribed as top drawer. Young,inexperienced certifying engineers with poor leadership & organisation. The engineering department could not be 'less' selective in how it chooses its managers & station engineers. Nepotism is a watchword , qualifications required range from 'best mate' to 'sons best mate'.
A broad vision is one thing ,but it is the capability of middle management that is lacking. They are too many ,with a distinctly small company short sightedness & an unsurpassed empire building capability. Much as i detest management consultants, a night of the long knives is long overdue within their ranks. I am licking my lips in anticipation!
Anyway Gimp me boy the BOH HQ won't last much longer ( not a single a/c based within 150 miles!) then you can join the ranks of the disenfranchised, possibly ex, low morale, possibly north bound gang who believe Channel is not the promised land!
Last edited by woptb; 23rd Feb 2005 at 00:02.
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Spoke to a mate in Jet2 yesterday and he confirms that things in MAN are indeed not good - the MAN base is apparently a shambles and the a/c are not a lot better , pressurization problems in abundance , not to mention p1ssed off crews.
I'm just passing on what i've been told , got no axe to grind with Jet 2 whatsoever!! I have another mate at STN on the 733 who has none of these problems so maybe it's just MAN.....
I'm just passing on what i've been told , got no axe to grind with Jet 2 whatsoever!! I have another mate at STN on the 733 who has none of these problems so maybe it's just MAN.....
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the MAN base is apparently a shambles and the a/c are not a lot better , pressurization problems in abundance , not to mention p1ssed off crews.
Last edited by Have you heard this!; 23rd Feb 2005 at 08:32.
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i also agree . . . i know this a rumour forum, but this topic of debate is ridiculous! shouldnt it be BMiBaby in chaos! of course there maybe a few teething problems, but jet2.com in chaos? i dont think so . . . . this subject ranks nearly as good as the thread once on here about European Air Charter for Concorde!! nothing further from the truth.
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woptb
You really have me worried as my wife works at the BOH HQ, and following my serious heart problems, she has taken over as the sole bread-winner in our family.
Does a HQ have to have a/c based next to it to be a success?
On what do you base your prediction, as this is a serious matter affecting our whole future, and should not be treated lightly? How experienced are you in this aspect of the aviation industry, and can you tell me of any other of your predictions that have actually happened?
Distressed of Dorset.
Anyway Gimp me boy the BOH HQ won't last much longer ( not a single a/c based within 150 miles!)
Does a HQ have to have a/c based next to it to be a success?
On what do you base your prediction, as this is a serious matter affecting our whole future, and should not be treated lightly? How experienced are you in this aspect of the aviation industry, and can you tell me of any other of your predictions that have actually happened?
Distressed of Dorset.