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BA "Cancels 1,000 Flights"

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BA "Cancels 1,000 Flights"

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Old 16th Sep 2004, 22:19
  #21 (permalink)  
 
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Aviation Vandalism

Well BA provoked much anger in the aviation community when they committed Aviation Vandalism by not only taking out of service the magnificent Concord (English spelling - sorry Frogs) but then proceeded to vandalise each one in order to ensure that nobody would EVER be able to get them back into the air.
Considering they were paid for with tax payers hard earned cash and cost BA almost nothing I consider this a national scandal and could not give a monkeys hoot if BA went into terminal decline as of tomorrow!
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Old 17th Sep 2004, 00:21
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Political correctness aside, I am so pleased you have an opinion
shame it isn't relevant..........

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Old 17th Sep 2004, 06:36
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...and cost BA almost nothing...
Well nothing apart from the money they paid to the Government when BA was privatised; and the money that was invested in the product over the years (over 1 billion); and the cost of starting flying again after the Paris crash... I would love to see Concorde fly again but let's deal with facts Ali.

But back to the thread.

EWS is a nightmare, and the worst part of it is that there's no going back (although I read this week that MFI have had supply problems too since implementing their SAP system).

The legacy systems needed to be replaced - but for goodness sake make sure the training and "expert" users are there. Part of the problem is with data quality - of course everything was tested, it was just done with clean data which doesn't reflect real life situations. Surely that could have been anticipated?

The situation will improve (can't get any worse) - mainly because too much time and profile has been spent implementing the system. Users will gain experience and eventually all the data in the system will be trusted. Whether that improvement will come too late for BA though remains to be seen...
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Old 18th Sep 2004, 05:27
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First the routes are canx due to lack of staff, now it's supposedly an engineering prob.....what other excuses are up the sleeve? I, too had planned to travel on BA to MAD in Nov, but it's definitely BMI because there is too much risk involved otherwise...

And this isn't a negative post, but the sad reality of how poor a state our "flag carrier" (ashamed) is in.
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Old 18th Sep 2004, 10:00
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jerrystinger,

It was NEVER down to staff shortages!!

The fiasco in the terminals a few weeks ago was caused by passengers being dumped back in the building due to u/s aircraft which in turn was caused by lack of spares (EWS).

The company decided it was easier to tell the public nothing and then the TUs jumped on the "lack of staff" bandwagon to promote their point of view.

It is now (due to this website and others) coming out that EWS is the root cause and joe public is losing even more confidence in BA.

It is very sad for all involved and I and others will no doubt be looking for work very soon when the CAA eventually says "enough is enough."
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Old 18th Sep 2004, 12:00
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ojs

The situation will improve (can't get any worse)
Hmm

There goes a brave man - only phase 1 of EWS has been introduced (spares control), when/if phase 2 (aircraft maintenance control) goes ahead anything could happen

If phase 2 implimentation does go ahead and it performs as badly as it did in the trial, then the chaos we have seen so far could be seen as a walk in the park.
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Old 18th Sep 2004, 12:20
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If the cause is purely down to EWS, how come flights are being cancelled for months ahead?.
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Old 18th Sep 2004, 12:44
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It was deemed to be better to cut the program and therefore give a bit more slack in the system to allow for delays from the start, rather than cancel flights on the day due to a shortage of aircraft.
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Old 18th Sep 2004, 13:04
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WHERE is Swiss Toni now??? I wonder what his opinions are on the biggest C..k up in BAs history? No doubt the suits in Waterworld are thinking up how to cover their backsides!
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Old 19th Sep 2004, 08:10
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One of our Silver Card holders has also been told that there are problems with recent changes to the on-line check in system - BA staff reported a 50% failure rate (i.e check-in on line, but details not available at the automated machines at the airport). Could this be exacerbating the 'check in staff shortages'?
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Old 19th Sep 2004, 08:20
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I see from todays Sunday Times that no heads will roll after the recent tribulations at BA.

But Eddington won one key point from Broughton. No senior BA executives will be sacked, despite reports of a management clear-out.

Eddington told the directors that he wanted to move on and draw lessons from the episode rather than start a witch hunt.

Senior BA sources had expected one or more heads to roll in the wake of the flight-cancellations chaos.
Is this the best way to proceed? - surely if someone has failed in their job to such an extent that it has almost brought down the company then to simply sweep it under the carpet with the attitude that you should 'move on and draw lessons' is simply not good enough.

Only last week we saw a captain sacked by his airline for drinking on duty - surely taking responsibility for your actions should also apply to senior management - if the senior managers in place cannot cope then they should be moved out and someone who can cope brought in.

Or do I have it all wrong?
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Old 19th Sep 2004, 10:09
  #32 (permalink)  
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Sadly, it's the usual BA whitewash with no-one at the top prepared to take any responsibility.
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Old 19th Sep 2004, 10:28
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Clearly we at BA need to insert another tranch of management to identify and rectify these issues. Be assured that there are many of us within BA that are appalled at what goes on and are fed up with managers that have no accountablility and leadership that is weak and ineffective. I see no reason why BA will survive in the long run, however, what still amazes me is that we are still lucky to have loyal customers and are respected throughout the industry. For what that is worth ?
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Old 19th Sep 2004, 14:03
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Another tranche of management, you have got to be at the wind up surely. It is management that is causing these problems
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Old 20th Sep 2004, 09:32
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Yes Runway31 he's winding you up

I think?

It's very disappointing that nobody swung for this one. Not at all surprised though. Still going by the number of mistakes we have had over the years if we're learning from them all I would think there must be nothing left to learn
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