BY and Servisair strengthen relationship
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Join Date: Oct 2002
Location: the lonely desert
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BY and Servisair strengthen relationship
Britannia have just renewed their Ground Handling Contract with Servisair, covering 22 UK and Irish airports. Does this mean that BY will (thankfully) move back to Servisair at NCL? Groundstar who currently handle BY have been absolutely appauling this summer! 
What are the 22 airports? (NCL Please.............!)
What are the 22 airports? (NCL Please.............!)
Join Date: Jun 1999
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Transwede,
Not quite sure what on Earth you are talking about! Groundstar service at NCL has actually been very good this summer with the vast majority of BY flights leaving early, let alone on time. I certainly hope that the contract does not go back to Servisair. My experience has been that the service provided by Groundstar has been superior to that of Servisair at other bases. It is not without its faults but neither is Servisair.
Lazlo
Not quite sure what on Earth you are talking about! Groundstar service at NCL has actually been very good this summer with the vast majority of BY flights leaving early, let alone on time. I certainly hope that the contract does not go back to Servisair. My experience has been that the service provided by Groundstar has been superior to that of Servisair at other bases. It is not without its faults but neither is Servisair.
Lazlo
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Transwede - sorry, NCL is excluded from the new 10 year handling contract signed at the other 22 airports with Servisair. I've never fully understood why BY chose to have a different handling agent at one airport anyway - can anyone shed any light on this?
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Redfield- I heard a little while back in my days while working at BRS that the reason Britannia have one station different from the rest was experiment with a different handling agent at one station in the UK. I think it used to be BHX but then a few years back changed to NCL. However I could be very wrong with this info.
There again every station is very different from another.
There again every station is very different from another.
