SAA is going down the Drain!
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If you read through this thread you'll find most of the answers to the question. BA and VS can make lots of money on routes GB<->ZA. SA lose lots of money. Next question?
To save you time, read specifically :
http://www.pprune.org/african-aviati...ml#post8213248
http://www.pprune.org/african-aviati...ml#post8331321
http://www.pprune.org/african-aviati...ml#post8473538
http://www.pprune.org/african-aviati...ml#post8594819
To save you time, read specifically :
http://www.pprune.org/african-aviati...ml#post8213248
http://www.pprune.org/african-aviati...ml#post8331321
http://www.pprune.org/african-aviati...ml#post8473538
http://www.pprune.org/african-aviati...ml#post8594819
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SAA is going down the drain/1
Why am I not surprised with this heading?
It would to be seem, with African Airlines, each time politicians start interfering with the running of any airline, that particular airline goes down the hill. The reason is simple, corruption.
This exactly what happened to EAA.
Having said that, this should not change the attitude of those serving passengers. Customer Service should be maintained at all times. Loss of baggage is experienced wide and far, among airlines, it all depends on how such losses are handled, and whether or not passengers are compensated.
What I know is that there is a form to fill as soon as the loss of baggage is known, and the passenger concerned, advanced some money for use of his basic needs, toiletries, underwear etc. Once the baggage is not found, then the passenger should be compensated accordingly. On the other hand, if the baggage is found, then he should be notified or the airline concerned, makes the arrangement for delivery to the person. However whatever, money had been advanced in earlier stage is not recovered from the passenger as part of good service to him/her since he was inconvenienced earlier on. Note, the airline should not make the passenger to keep on going to the airport to search for his baggage. it is the airline's work to track the lost baggage. Only when the baggage is found that he should be notified.
Lastly, I don't doubt that BA is doing much better than SAA. Even earlier on, some twenty years or so, ago, BA was doing badly on other international routes, but survived through Nairobi, Jo'burg route. For this reason, Nairobi staff were not retrenched but offered the golden handshake to seek jobs elsewhere. This was around 1980 and 1981.
It would to be seem, with African Airlines, each time politicians start interfering with the running of any airline, that particular airline goes down the hill. The reason is simple, corruption.
This exactly what happened to EAA.
Having said that, this should not change the attitude of those serving passengers. Customer Service should be maintained at all times. Loss of baggage is experienced wide and far, among airlines, it all depends on how such losses are handled, and whether or not passengers are compensated.
What I know is that there is a form to fill as soon as the loss of baggage is known, and the passenger concerned, advanced some money for use of his basic needs, toiletries, underwear etc. Once the baggage is not found, then the passenger should be compensated accordingly. On the other hand, if the baggage is found, then he should be notified or the airline concerned, makes the arrangement for delivery to the person. However whatever, money had been advanced in earlier stage is not recovered from the passenger as part of good service to him/her since he was inconvenienced earlier on. Note, the airline should not make the passenger to keep on going to the airport to search for his baggage. it is the airline's work to track the lost baggage. Only when the baggage is found that he should be notified.
Lastly, I don't doubt that BA is doing much better than SAA. Even earlier on, some twenty years or so, ago, BA was doing badly on other international routes, but survived through Nairobi, Jo'burg route. For this reason, Nairobi staff were not retrenched but offered the golden handshake to seek jobs elsewhere. This was around 1980 and 1981.
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Just listened to an interview with Nico Bezuidenhout, SAA's current interim CEO.
He mentioned :
He mentioned :
- A 90 day action plan (24 March deadline for results)
- 'War cabinet' policy
- Admits that they have failed to implement plans and strategies
- Commits to publish financial statements to satisfy shareholders for y/e March 2014
- Maintain solvency and profitability
- Need to reconfigure routes and connections whilst serving key trade and tourism partners
- Etihad share swap denied
- Can't afford new a/c
- Fleet replacement step by step, don't hold breath.
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South African Airways (SAA) will be transferred from the Department of Public Enterprises to the National Treasury.
The announcement was made at the last post Cabinet briefing of the year, which was chaired by Minister in the Presidency, Jeff Radebe.
Addressing the media on Thursday, Minister Radebe said Cabinet was concerned about the performance of some of the State-owned companies (SOCs), in particular SAA, the South African Post Office and Eskom.
“These SOCs play a critical developmental role within the South African economy. The President has assigned Deputy President Cyril Ramaphosa to oversee the turnaround of three state-owned companies, namely SAA, Eskom and the South African Post Office."
“Working with the relevant ministries, the SAA will be transferred from the Department of Public Enterprises to the National Treasury. The Presidency will closely monitor the implementation of the turnaround plans of these three critical State-owned companies that are drivers of the economy,” Radebe said.
SAA on Tuesday announced its 90-Day Action Plan aimed at steering the airline back to the full implementation of its Long-Term Turnaround Strategy (LTTS). Acting SAA CEO Nico Bezuidenhout said the airline was working closely with the Department of Public Enterprises and National Treasury to ensure implementation progress against the 90-Day Action Plan interventions
The announcement was made at the last post Cabinet briefing of the year, which was chaired by Minister in the Presidency, Jeff Radebe.
Addressing the media on Thursday, Minister Radebe said Cabinet was concerned about the performance of some of the State-owned companies (SOCs), in particular SAA, the South African Post Office and Eskom.
“These SOCs play a critical developmental role within the South African economy. The President has assigned Deputy President Cyril Ramaphosa to oversee the turnaround of three state-owned companies, namely SAA, Eskom and the South African Post Office."
“Working with the relevant ministries, the SAA will be transferred from the Department of Public Enterprises to the National Treasury. The Presidency will closely monitor the implementation of the turnaround plans of these three critical State-owned companies that are drivers of the economy,” Radebe said.
SAA on Tuesday announced its 90-Day Action Plan aimed at steering the airline back to the full implementation of its Long-Term Turnaround Strategy (LTTS). Acting SAA CEO Nico Bezuidenhout said the airline was working closely with the Department of Public Enterprises and National Treasury to ensure implementation progress against the 90-Day Action Plan interventions
