Trafalgar and cxorcist,
You still haven't explained why you are still working for CX if it is so bad. There are plenty of DEC jobs available and contract jobs, so you can't say you are trapped by seniority. Its about time you stop telling the younger guys there is "no career at cathay". If you have even looked at jobs out there you will realise the grass ain't greener. Now, how about taking your moaning back to the countless threads dedicated to CX and leave this one for HKA.