Hahn
Whilst I’d agree a military background doesn’t necessarily result in customer friendliness, it certainly doesn’t preclude it.
In my own role as a truckie being responsive to the needs of the people we carried was fairly central – be that sweeping for a fastjet trail, delivering troops to a forward area or carrying aeromed teams with casualties. I like to think I spent a lot of time speaking to passengers to find out what they need and keeping them informed. Many former military pilots have a great deal to offer in terms of their flexibility and ability to meet the needs of the customer.
Besides, pouring the odd glass of bubbly or loading a bag isn’t that onerous task.
RA
