CX accountants quantify "going the extra mile"
It has always amazed me how accountants ( who now run this airline and businesses generally ) are able to quantify everything. Cost of a new aircraft, new livery and branding, TV advert campaigns, etc etc.
Now in CX they have surpassed themselves and quantified the goodwill and willingness of the company's captains to "go that extra mile".
It equates to HKD35,000 divided by 13. That is to say HKD2692 per month per captain.
To save having to pay this sum the company has sacrificed OTP, fuel saving tactics, enroute cost savings, typhoon planning, mentoring younger pilots, promoting CX brand and lost the respect, support and loyalty of every single captain in an airline that must expand to survive in an industry crying out for experienced jet pilots.
A shot in the foot ? An own goal ? They haven't quantified those yet but I assure them it is millions more than the HKD2692 they with held this week out of pure spite.
Penny wise, pound foolish ? Like the fuel hedging this act of deliberate discrimination will come back to bite them. Go quantify that !