Horizon almost put themselves out of business, because their management, JUST LIKE OURS seemed to think that aircraft could operate themselves. Another group of bean counters bringing down a once viable company. Genius.
It may be small consolation but it isn't confined to aviation.
MBA programs the world over have churned out 'business administrators'
If you have ever witnessed an MBA program it is truly something to behold:
ZERO understanding of operational context, work flows or process.
They bunker themselves down away from others and drive unit costs down.
It is probably something when the history of our age is written that is cited as a contributor to just how the west lost its way..