Etihad disembark disabled passenger
Being reported that Ethad were fined approx. $50,000 today in a Jakarta court for disembarking or refusing embarkation for a disabled passenger in a wheelchair, because she was not accompanied by an assistant.
I can sort of see the airlines point of view, however the judge did not agree, saying that "Etihad Airways as an airline must provide access, facilities and special assistance to persons with disabilities".
The magistrate went on to say that "as a passenger with special needs, the complainant was entitled to additional facilities such as seating, facilities for boarding and disembarkation, facilities while on board the aircraft, and other supporting facilities for persons with disabilities.
Being oblivious to such requirements, what rules do other airlines have for these circumstances?
Last edited by WingNut60; 4th Dec 2017 at 14:53.