Sounds like someone’s spilling their coffee.....
And times change.
Maybe 20 years ago there wasn’t a looming and occurring pilot shortage. Now there is.
Maybe 20 years ago CX enjoyed a reputation as being the grab the brass ring job. Now it doesn’t and isn’t really competitive with long term careers in most majors.
Maybe 20 years ago folks really loved and cared about their jobs. Now it’s at best meh for most and at best just pays the bills.
Maybe 20 years ago information traveled much slower and social media was just beginning to be introduced. Now it’s pretty much instantaneous.
Maybe 20 years ago folks hadn’t seen a widespread breach of trust. Now it’s become an inherent part of the goings on.
Maybe 20 years ago folks could allow themselves to be made fearful. Now it’s at best meh....I’ll find another job. At least this gets me off my rear end and looking.
So circumstances are a wee bit different. Might want to cut back on the coffee—think it may be making someone jittery.