Without going into too much detail, I operated the 'rescue' flight last night taking the passengers from the original flight to INV and they had nothing but good things to say about both Flybe and both airports in terms of how things and they were handled during what was clearly for some a very traumatic day. As somebody has said, it looks like everyone just did their job just as I would have done had I been part of the crew on the original flight. The Flybe crisis/incident team were on hand all day to support those pax who needed it and I'm sure would have been greatly appreciative of all help received from the airport.
I wouldn't expect thanks from passengers for getting them off a stricken aircraft just as I'm fairly certain BFS staff/airport don't expect thanks for dealing with an emergency situation for which we are all trained for and when the time comes are paid to deal with.