PPRuNe Forums - View Single Post - The Real Reasons CX Loses Money
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Old 11th Nov 2017, 05:22
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Flex88
 
Join Date: Nov 2015
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Danger Follow on to cxorcist

Only taking one example, #6, explains how troubled/troubling the "Leadership" process is at this company.
A quote from Friday Flyer"
"We are very pleased to welcome Toby Lau to the Crew Resources Team as Long Term Manpower Planning Manager. Toby has been working in the Revenue Management team and brings an excellent analytical skillset, and is a real driver of change. Toby will be looking to how we can improve our manpower planning systems and processes."
-Does he/she know anything about flight crew ?
-Does he/she know anything about flight crew qualifications ?
-Does he/she know anything about flight crew qualification regulations (CAD) ?
-Does he/she know anything about flight crew experience levels ?
-Does he/she know anything about flight crew route manning levels
-Does he/she know anything about flight crew basings vs costs of flight crew in HK ?
-Does he/she know anything about flight crew period ?

In other words - a spreadsheet geek whose who relies on data from other spreadsheet geeks.... EXACTLY how CX got itself into this mess in the first place.
Different DFO, different geek, results will be the same.. Short term "me save big money", long term - same massive train wreck..

I have never in my long life seen anything more unbelievable
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