CX Cabins quality blamed on Pilots ??
Really, we just have to think back to time far far in the past to a place far far away to get a better perspective on this and we should give a name; how bout "CabinGate"
All those
"we have teams of experts all earning good salaries and receiving generous benefit packages. They have done nothing, absolutely nothing to improve the CX product because they know any shortfall will be blamed on the pilot body and FOP will be made to take the cuts needed to recover their incompetence".
These "Teams (the High Paid Expert ones)" were the ones in charge of the A350 interiors that were shopped out to the lowest bidder, then delayed (new AC sitting on ramps all over the world - being exorbitantly charged for parking however no interiors) causing delays to "already sold" tickets on new routes, pissing off Pax who, once they finally got to experience said new AC interiors, discovered (and reported in press) they were ugly and cheap with massive workmanship (installation & quality) problems. This would include Business class seated placed within feet of toilet entrances to enhance that overnight flight... Only at CX de we get "high paid experts" like this..
We can only look forward to the future where "Teams of High Paid CX Experts" have decided that a solution to this self created debacle was "HAECO USA" will now design, manufacture and install seats for CX in the future...
Does this not give you that warm and fuzzy feeling ???