SQ Cabin Revamp CX pilots blamed.
A SCMP article written by AT blames the recent re-launch of rival SQ cabin with suites, new first and business class seats and upgraded W and Y cabins on CX pilots.
The article says that the "CX cabin interior and service development team" had been forced to sit on it's arse for the last ten years and fail to keep up with industry improvements and innovations whilst the pilots made demands for more pay and lifestyle rostering.
The lack of free WiFi on CX aircraft was a direct result of pilots demanding meal choices distracting the "IT Team" from introducing such technologies.
The new SQ cabin look is to be introduced on the A380 fleets immediately and progressively rolled out on the 777 in the next 12 months. AT commented that a similar CX programme to revamp regional business class which dated back to 2007 had been hampered by the HKAOA training ban.
Cracked mirrors in the flagship A350 fleet was blamed on poor pilot landing techniques and the already worn carpets a result of pilot industrial sick outs.
Summarising the lack of any improvements in the cabin of CX aircraft for over a decade, AT said " we have teams of experts all earning good salaries and receiving generous benefit packages. They have done nothing, absolutely nothing to improve the CX product because they know any shortfall will be blamed on the pilot body and FOP will be made to take the cuts needed to recover their incompetence".
SQ shares rose 4% on new cabin launch. CX announced another confusing Marco Polo Club scheme.