Meanwhile aircrew, who’s lives are constantly disrupted by 24/7 rostering, are deprived of the Sat/Sun attached to AL (no such thing as ‘the weekend’ for aircrew), thus being effectively discriminated against compared to the Admins (who may, coincidentally, write those rosters).
The reality is that any business in the western world is disconnected from its operational interface. MBA programs the world over preach that it matters little what the business actually does, lower unit cost by manipulation, outsourcing and even contract is the 'conventional wisdom'.
HR is the 'industry' feeding from this structure, designing rosters a small part of their vocation; they spend every waking hour circumventing contracts, creating conflict and generating adversity. It is this way they wedge themselves into remedies, thus ensuring their own survival..
Have seen it in a few corporations in my time..Whilst Mr O'Leary and his business model has plumbed new lows, they are not alone in their endeavours!