Harry, you are correct no CSR's but several emails to Fleet.
Again you missed the point about the 10%. Many of the layovers have 50% disc on the restaurant prices, as well as super cheap breakfasts, but only 10% on room service. The allowance of course is based on the 50%. If you stay on Dubai time at many of our destinations then the restaurants are closed for much of your wake time. Still you can always plan your rest around the cheap breakfast.
OKC, loving that pizza warmer, mmmm melted cheese with added starch