Caveat emptor
Adversarial industrial posture at airlines is replicated in most industries.
The problem with this approach is that the idea is it assumes that you can pursue ever lowering of remuneration or 'labour unit cost' without compromising product; poor service in a restaurant. So to the practitioner a pilot or flight attendant is another labour unit to be minimised. They have by design no connection with the operation, little understanding or how revenue is actually generated nor do they care.
The modern derivations of airlines are the manifestation (Ryanair, AirAsia and Jetstar are industrially motivated business models) of the insistence that labour unit cost be minimised without repercussion. The reality when something goes wrong shows to all present that sometimes quality costs....
The HR/IR people are never present, always fly premier airlines and have their weekends off