EI are trying to maximize profits as much as possible especaily where they have zero competition and that affects “guests” from Knock, Shannon, Cork and to a lesser extent Belfast. They have total disregard for loyal frequent flyers as is evident with Aer Club. Never in my life have I ever heard of an airline loosing so many checkin bags and still fail to deliver after 6 weeks citing weather as an issue. Their customer service is via tweeter or Facebook and only manned certain hours and not weekends. There are no phone numbers easily accessible from their website when they leave you in the sh1t to try and get a hand out. Staff on the planes are decent enough but again when things fail they can’t assist. Aircraft are only cleaned nightly so if someone soils on your seat on the previous flight you have to to sit on the same crap. Unfortunately I have to fly this shower about 20 times a year and will often drive to Dublin to take a connecting flight rather than a direct flight with them.