Don't know whether to laugh or cry. Does CX management seriously think this will be a POSITIVE for them? All it does is reinforce in everyone's mind what a malicious group they work for. Another impetus to make the break and find a better company to dedicate a career towards. A better confirmation of the resignation rate spiraling out of control I would be challenged to find. And Anna, have you not heard of the INTERNET? You know, the medium that Longreach can happily correspond all day every day with your pilots. Unbelievable. Reminds me of the buggy whip salesmen when the car started to appear...