Human nature (for most of us) means we tend to believe things we are told.
Otherwise everything breaks down.
The problem with people/companies that lie, is you can no longer believe anything they say.
Maybe AH had several transmissions fail during their attempts to replicate the catostrophic failure, and are simply lying about that too.
I have no knowledge to suggest this, just pointing out that once someone looks you in the eye and lies to you, it is foolish to ever believe anything they say again.
I won’t.